1.9 sec in total
388 ms
1.2 sec
247 ms
Click here to check amazing Eric Support content for United States. Otherwise, check out these important facts you probably never knew about ericsupport.com
customer support platform
Visit ericsupport.comWe analyzed Ericsupport.com page load time and found that the first response time was 388 ms and then it took 1.5 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.
ericsupport.com performance score
name
value
score
weighting
Value2.8 s
56/100
10%
Value3.6 s
61/100
25%
Value2.8 s
95/100
10%
Value120 ms
97/100
30%
Value0
100/100
15%
Value2.8 s
97/100
10%
388 ms
44 ms
114 ms
188 ms
82 ms
Our browser made a total of 16 requests to load all elements on the main page. We found that all of those requests were addressed to Ericsupport.com and no external sources were called. The less responsive or slowest element that took the longest time to load (388 ms) belongs to the original domain Ericsupport.com.
Page size can be reduced by 85.2 kB (59%)
143.7 kB
58.5 kB
In fact, the total size of Ericsupport.com main page is 143.7 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only 10% of websites need less resources to load. Javascripts take 104.1 kB which makes up the majority of the site volume.
Potential reduce by 2.2 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 418 B, which is 12% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 2.2 kB or 61% of the original size.
Potential reduce by 2.2 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Eric Support needs image optimization as it can save up to 2.2 kB or 11% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.
Potential reduce by 68.4 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 68.4 kB or 66% of the original size.
Potential reduce by 12.4 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Ericsupport.com needs all CSS files to be minified and compressed as it can save up to 12.4 kB or 78% of the original size.
We found no issues to fix!
15
15
The browser has sent 15 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Eric Support. According to our analytics all requests are already optimized.
388 ms
osticket.css
44 ms
theme.css
114 ms
jquery-1.7.2.min.js
188 ms
jquery.multifile.js
82 ms
osticket.js
82 ms
page_bg.png
61 ms
logo.png
98 ms
nav_bg.png
68 ms
home.png
52 ms
new.png
60 ms
status.png
90 ms
new_ticket_icon.png
105 ms
check_status_icon.png
120 ms
FhHRx-Spinner.gif
121 ms
print.css
39 ms
ericsupport.com accessibility score
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Navigation
These are opportunities to improve keyboard navigation in your application.
Impact
Issue
Heading elements are not in a sequentially-descending order
Internationalization and localization
These are opportunities to improve the interpretation of your content by users in different locales.
Impact
Issue
<html> element does not have a [lang] attribute
Best practices
These items highlight common accessibility best practices.
Impact
Issue
[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.
ericsupport.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Serves images with low resolution
General
Impact
Issue
Detected JavaScript libraries
ericsupport.com SEO score
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
EN
N/A
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Ericsupport.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Ericsupport.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
ericsupport.com
Open Graph description is not detected on the main page of Eric Support. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: