Report Summary

  • 49

    Performance

    Renders faster than
    68% of other websites

  • 63

    Accessibility

    Visual factors better than
    that of 28% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 73

    SEO

    Google-friendlier than
    31% of websites

intercom.org.br

Portal Intercom

Page Load Speed

1.9 sec in total

First Response

518 ms

Resources Loaded

1.3 sec

Page Rendered

94 ms

intercom.org.br screenshot

About Website

Click here to check amazing Intercom content for Brazil. Otherwise, check out these important facts you probably never knew about intercom.org.br

Visit intercom.org.br

Key Findings

We analyzed Intercom.org.br page load time and found that the first response time was 518 ms and then it took 1.3 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.

Performance Metrics

intercom.org.br performance score

49

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.1 s

9/100

10%

LCP (Largest Contentful Paint)

Value9.7 s

0/100

25%

SI (Speed Index)

Value8.1 s

20/100

10%

TBT (Total Blocking Time)

Value130 ms

96/100

30%

CLS (Cumulative Layout Shift)

Value0.119

84/100

15%

TTI (Time to Interactive)

Value7.8 s

45/100

10%

Network Requests Diagram

intercom.org.br

518 ms

loading_animated.gif

730 ms

Our browser made a total of 2 requests to load all elements on the main page. We found that all of those requests were addressed to Intercom.org.br and no external sources were called. The less responsive or slowest element that took the longest time to load (730 ms) belongs to the original domain Intercom.org.br.

Page Optimization Overview & Recommendations

Page size can be reduced by 61 B (26%)

Content Size

239 B

After Optimization

178 B

In fact, the total size of Intercom.org.br main page is 239 B. This result falls within the top 5000 of lightweight and thus fast loading web pages. Only a small number of websites need less resources to load. HTML takes 239 B which makes up the majority of the site volume.

HTML Optimization

-26%

Potential reduce by 61 B

  • Original 239 B
  • After minification 238 B
  • After compression 178 B

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 61 B or 26% of the original size.

Requests Breakdown

We found no issues to fix!

Requests Now

1

After Optimization

1

The browser has sent 1 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Intercom. According to our analytics all requests are already optimized.

Accessibility Review

intercom.org.br accessibility score

63

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

intercom.org.br best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

intercom.org.br SEO score

73

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    PT

  • Language Claimed

    N/A

  • Encoding

    N/A

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Intercom.org.br can be misinterpreted by Google and other search engines. Our service has detected that Portuguese is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Intercom.org.br main page’s claimed encoding is . Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

Open Graph description is not detected on the main page of Intercom. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: