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osticket.com screenshot

Report Summary

  • 0

    Performance

  • 0

    Accessibility

  • 0

    Best Practices

  • 0

    SEO

osticket.com

osTicket | Support Ticketing System

Page Load Speed

33.5 sec in total

First Response

979 ms

Resources Loaded

20.5 sec

Page Rendered

12 sec

osticket.com screenshot

About Website

Visit osticket.com now to see the best up-to-date OsTicket content for India and also check out these interesting facts you probably never knew about osticket.com

Open source support ticket system simple, FREE, lightweight, reliable, open source, and easy to setup and use.

Visit osticket.com

Key Findings

We analyzed Osticket.com page load time and found that the first response time was 979 ms and then it took 32.5 sec to load all DOM resources and completely render a web page. This is an excellent result, as only a small number of websites can load faster.

Performance Metrics

osticket.com performance score

0

Network Requests Diagram

osticket.com

979 ms

bootstrap.css

309 ms

flexslider.css

650 ms

font-awesome.css

650 ms

prettyPhoto.css

576 ms

Our browser made a total of 76 requests to load all elements on the main page. We found that 76% of them (58 requests) were addressed to the original Osticket.com, 8% (6 requests) were made to Fonts.gstatic.com and 5% (4 requests) were made to Maps.google.com. The less responsive or slowest element that took the longest time to load (6.3 sec) relates to the external source My.hellobar.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 1.1 MB (41%)

Content Size

2.7 MB

After Optimization

1.6 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Osticket.com main page is 2.7 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 1.3 MB which makes up the majority of the site volume.

HTML Optimization

-79%

Potential reduce by 39.2 kB

  • Original 49.9 kB
  • After minification 47.1 kB
  • After compression 10.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 39.2 kB or 79% of the original size.

Image Optimization

-11%

Potential reduce by 143.5 kB

  • Original 1.3 MB
  • After minification 1.2 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, OsTicket needs image optimization as it can save up to 143.5 kB or 11% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-63%

Potential reduce by 543.2 kB

  • Original 866.1 kB
  • After minification 776.9 kB
  • After compression 322.9 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 543.2 kB or 63% of the original size.

CSS Optimization

-85%

Potential reduce by 355.7 kB

  • Original 420.7 kB
  • After minification 355.2 kB
  • After compression 65.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Osticket.com needs all CSS files to be minified and compressed as it can save up to 355.7 kB or 85% of the original size.

Requests Breakdown

Number of requests can be reduced by 36 (52%)

Requests Now

69

After Optimization

33

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 69 CSS, Javascripts, AJAX and image requests in order to completely render the main page of OsTicket. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 15 to 1 for JavaScripts and from 23 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

osticket.com

osticket.com

979 ms

bootstrap.css

bootstrap.css

309 ms

flexslider.css

flexslider.css

650 ms

font-awesome.css

font-awesome.css

650 ms

prettyPhoto.css

prettyPhoto.css

576 ms

component.css

component.css

288 ms

magnific-popup.css

magnific-popup.css

651 ms

jquery.isotope.css

jquery.isotope.css

808 ms

theme.css

theme.css

809 ms

drupal-styles.css

drupal-styles.css

915 ms

theme-elements.css

theme-elements.css

927 ms

theme-animate.css

theme-animate.css

909 ms

theme-blog.css

theme-blog.css

781 ms

bootstrap-responsive.css

bootstrap-responsive.css

1026 ms

theme-responsive.css

theme-responsive.css

1026 ms

css_xE-rWrJf-fncB6ztZfd2huxqgxu4WO-qwma6Xer30m4.css

css_xE-rWrJf-fncB6ztZfd2huxqgxu4WO-qwma6Xer30m4.css

1050 ms

css_TsVRTbLFUpEZAfw-_bWPJu840QT523CPjUVJ5MRWfyk.css

css_TsVRTbLFUpEZAfw-_bWPJu840QT523CPjUVJ5MRWfyk.css

1051 ms

css_6OD8o33e-znEI6roxfGV6FLFzfEPjjBBAB_1DPchIW4.css

css_6OD8o33e-znEI6roxfGV6FLFzfEPjjBBAB_1DPchIW4.css

1216 ms

css

css

582 ms

css_RoMI2lxDG6i5LtH6x7Bkvz2CW8Ux8fIzDF78XHjYj2k.css

css_RoMI2lxDG6i5LtH6x7Bkvz2CW8Ux8fIzDF78XHjYj2k.css

1012 ms

css

css

720 ms

css_AbpHGcgLb-kRsJGnwFEktk7uzpZOCcBY74-YBdrKVGs.css

css_AbpHGcgLb-kRsJGnwFEktk7uzpZOCcBY74-YBdrKVGs.css

1210 ms

skin._GppPpWLyD5292cI6nE6v8n5MtPHxPi6cC1IZm2zgus.css

skin._GppPpWLyD5292cI6nE6v8n5MtPHxPi6cC1IZm2zgus.css

1209 ms

js_-z-2lAhufzBeVjYseT6cTzSICUy9vnoLBpu1sF_zZrs.js

js_-z-2lAhufzBeVjYseT6cTzSICUy9vnoLBpu1sF_zZrs.js

1511 ms

js_RLmit9CrBVm0H0oWe-KSfZ_bSaHwZGpXxx2Z29CwrDs.js

js_RLmit9CrBVm0H0oWe-KSfZ_bSaHwZGpXxx2Z29CwrDs.js

1417 ms

js_6r1HFgLOlBF64wjE4-OYin1a-V2GA4WAKigKOQBK9yI.js

js_6r1HFgLOlBF64wjE4-OYin1a-V2GA4WAKigKOQBK9yI.js

1417 ms

js_g_r2-v5P275RxzOG8wFQV34Rs5O2ktWUV2CMAFrokNA.js

js_g_r2-v5P275RxzOG8wFQV34Rs5O2ktWUV2CMAFrokNA.js

1417 ms

js_hxfwYzd6lCq2nrjy8qQy4hqFYv2vnKpcFVFHF18mpYU.js

js_hxfwYzd6lCq2nrjy8qQy4hqFYv2vnKpcFVFHF18mpYU.js

2307 ms

css

css

729 ms

js

js

718 ms

sticky.js

sticky.js

2305 ms

modernizr.js

modernizr.js

2305 ms

488cd412527b5f9b11e4b97d94be7b2eb08aeb6c.js

488cd412527b5f9b11e4b97d94be7b2eb08aeb6c.js

653 ms

osticket-supsys-sm.png

osticket-supsys-sm.png

873 ms

search_icon.png

search_icon.png

4487 ms

slide-bg.jpg

slide-bg.jpg

4933 ms

png-1_0.png

png-1_0.png

4260 ms

slide-concept-2-1.png

slide-concept-2-1.png

4720 ms

slide-concept-2-2.png

slide-concept-2-2.png

4718 ms

slide-concept-2-3.png

slide-concept-2-3.png

4717 ms

slide-concept-2-4.png

slide-concept-2-4.png

4717 ms

slide-concept-2-5.png

slide-concept-2-5.png

4792 ms

slide-concept.png

slide-concept.png

4792 ms

home-concept.png

home-concept.png

4709 ms

home-concept-icons.png

home-concept-icons.png

4710 ms

home-concept-item.png

home-concept-item.png

4791 ms

source-web.png

source-web.png

4782 ms

source-email.png

source-email.png

4781 ms

source-api.png

source-api.png

4782 ms

collaboration.png

collaboration.png

5023 ms

stats.png

stats.png

5053 ms

divider.png

divider.png

4828 ms

map-top.png

map-top.png

4860 ms

map-bottom.png

map-bottom.png

4858 ms

profile_1.png

profile_1.png

4857 ms

profile_0.png

profile_0.png

4858 ms

profile.png

profile.png

5049 ms

client-1.jpg

client-1.jpg

5048 ms

kangaroo.png

kangaroo.png

5049 ms

common.js

common.js

270 ms

util.js

util.js

205 ms

stats.js

stats.js

205 ms

cJZKeOuBrn4kERxqtaUH3SZ2oysoEQEeKwjgmXLRnTc.ttf

cJZKeOuBrn4kERxqtaUH3SZ2oysoEQEeKwjgmXLRnTc.ttf

229 ms

DXI1ORHCpsQm3Vp6mXoaTZS3E-kSBmtLoNJPDtbj2Pk.ttf

DXI1ORHCpsQm3Vp6mXoaTZS3E-kSBmtLoNJPDtbj2Pk.ttf

229 ms

MTP_ySUJH_bn48VBG8sNSpS3E-kSBmtLoNJPDtbj2Pk.ttf

MTP_ySUJH_bn48VBG8sNSpS3E-kSBmtLoNJPDtbj2Pk.ttf

230 ms

k3k702ZOKiLJc3WVjuplzJS3E-kSBmtLoNJPDtbj2Pk.ttf

k3k702ZOKiLJc3WVjuplzJS3E-kSBmtLoNJPDtbj2Pk.ttf

228 ms

EInbV5DfGHOiMmvb1Xr-hpS3E-kSBmtLoNJPDtbj2Pk.ttf

EInbV5DfGHOiMmvb1Xr-hpS3E-kSBmtLoNJPDtbj2Pk.ttf

1095 ms

fontawesome-webfont.woff

fontawesome-webfont.woff

898 ms

clhLqOv7MXn459PTh0gXYPCElmnwKDalSnIV02fhbiI.ttf

clhLqOv7MXn459PTh0gXYPCElmnwKDalSnIV02fhbiI.ttf

898 ms

social-sprites.png

social-sprites.png

128 ms

AuthenticationService.Authenticate

AuthenticationService.Authenticate

240 ms

modules-e7c2034b8a1132677b54ab475230c46df1a24145ee1ed54adda70293041b4932.js

modules-e7c2034b8a1132677b54ab475230c46df1a24145ee1ed54adda70293041b4932.js

6332 ms

ga.js

ga.js

32 ms

md-arrow.png

md-arrow.png

4169 ms

__utm.gif

__utm.gif

916 ms

bg_direction_nav.png

bg_direction_nav.png

917 ms

SEO Factors

osticket.com SEO score

0

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Osticket.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Osticket.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

osticket.com

Open Graph description is not detected on the main page of OsTicket. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: