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support.spotify.com screenshot

Report Summary

  • 46

    Performance

    Renders faster than
    65% of other websites

  • 100

    Accessibility

    Visual factors better than
    that of 97% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 99

    SEO

    Google-friendlier than
    93% of websites

support.spotify.com

Support - Spotify

Page Load Speed

2 sec in total

First Response

230 ms

Resources Loaded

1.5 sec

Page Rendered

241 ms

support.spotify.com screenshot

About Website

Welcome to support.spotify.com homepage info - get ready to check Support Spotify best content for United States right away, or after learning these important things about support.spotify.com

Here to help! Find out how to set up and use Spotify. Learn about features, troubleshoot issues, and get answers to questions. Everything you need to stay in tune. For listeners, artists, brands, deve...

Visit support.spotify.com

Key Findings

We analyzed Support.spotify.com page load time and found that the first response time was 230 ms and then it took 1.8 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.

Performance Metrics

support.spotify.com performance score

46

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value1.9 s

87/100

10%

LCP (Largest Contentful Paint)

Value7.5 s

4/100

25%

SI (Speed Index)

Value5.3 s

58/100

10%

TBT (Total Blocking Time)

Value620 ms

48/100

30%

CLS (Cumulative Layout Shift)

Value0.01

100/100

15%

TTI (Time to Interactive)

Value15.9 s

6/100

10%

Network Requests Diagram

support.spotify.com

230 ms

support.spotify.com

441 ms

171 ms

spb.16b06bd9b738835e2d134fe8d596e9ab0086a985.css

105 ms

icon1.png

62 ms

Our browser made a total of 42 requests to load all elements on the main page. We found that 7% of them (3 requests) were addressed to the original Support.spotify.com, 19% (8 requests) were made to Spotifysupport.global.ssl.fastly.net and 17% (7 requests) were made to Sp-bootstrap.global.ssl.fastly.net. The less responsive or slowest element that took the longest time to load (441 ms) belongs to the original domain Support.spotify.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 160.3 kB (45%)

Content Size

353.8 kB

After Optimization

193.5 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.spotify.com main page is 353.8 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 40% of websites need less resources to load. Images take 178.5 kB which makes up the majority of the site volume.

HTML Optimization

-74%

Potential reduce by 37.7 kB

  • Original 50.7 kB
  • After minification 43.9 kB
  • After compression 13.0 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 6.7 kB, which is 13% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 37.7 kB or 74% of the original size.

Image Optimization

-39%

Potential reduce by 68.8 kB

  • Original 178.5 kB
  • After minification 109.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Spotify needs image optimization as it can save up to 68.8 kB or 39% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-43%

Potential reduce by 53.3 kB

  • Original 124.1 kB
  • After minification 123.7 kB
  • After compression 70.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 53.3 kB or 43% of the original size.

CSS Optimization

-72%

Potential reduce by 407 B

  • Original 564 B
  • After minification 538 B
  • After compression 157 B

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.spotify.com needs all CSS files to be minified and compressed as it can save up to 407 B or 72% of the original size.

Requests Breakdown

Number of requests can be reduced by 19 (63%)

Requests Now

30

After Optimization

11

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 30 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Spotify. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

support.spotify.com

support.spotify.com

230 ms

support.spotify.com

support.spotify.com

441 ms

171 ms

spb.16b06bd9b738835e2d134fe8d596e9ab0086a985.css

spb.16b06bd9b738835e2d134fe8d596e9ab0086a985.css

105 ms

icon1.png

icon1.png

62 ms

spb.16b06bd9b738835e2d134fe8d596e9ab0086a985.js

spb.16b06bd9b738835e2d134fe8d596e9ab0086a985.js

142 ms

mglass.png

mglass.png

98 ms

icon_get_started.png

icon_get_started.png

140 ms

icon_learn_more.png

icon_learn_more.png

139 ms

icon_solutions.png

icon_solutions.png

138 ms

icon_community.png

icon_community.png

209 ms

us.svg

us.svg

128 ms

frontpage-bg.jpg

frontpage-bg.jpg

87 ms

analytics.js

analytics.js

107 ms

gtm.js

gtm.js

144 ms

b0R.js

b0R.js

78 ms

circular-light.woff

circular-light.woff

154 ms

circular-book.woff

circular-book.woff

201 ms

circular-medium.woff

circular-medium.woff

233 ms

circular-bold.woff

circular-bold.woff

200 ms

circular-black.woff

circular-black.woff

200 ms

glyphicons-halflings-regular.woff

glyphicons-halflings-regular.woff

156 ms

linkid.js

linkid.js

21 ms

collect

collect

54 ms

collect

collect

53 ms

collect

collect

112 ms

beacon.js

beacon.js

97 ms

oct.js

oct.js

85 ms

up_loader.1.1.0.js

up_loader.1.1.0.js

110 ms

collect

collect

46 ms

adsct

adsct

107 ms

adsct

adsct

122 ms

ga-audiences

ga-audiences

55 ms

up

up

29 ms

universal_pixel.1.1.1.js

universal_pixel.1.1.1.js

11 ms

pixel

pixel

83 ms

generic

generic

28 ms

generic

generic

24 ms

generic

generic

4 ms

pixel

pixel

30 ms

google

google

4 ms

nr-852.min.js

nr-852.min.js

48 ms

Accessibility Review

support.spotify.com accessibility score

100

Accessibility Issues

Best Practices

support.spotify.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

support.spotify.com SEO score

99

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.spotify.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.spotify.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.spotify.com

Open Graph data is detected on the main page of Support Spotify. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: