Tools & Wizards About Us
support.astro.com.my screenshot

Report Summary

  • 34

    Performance

    Renders faster than
    54% of other websites

  • 89

    Accessibility

    Visual factors better than
    that of 72% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 92

    SEO

    Google-friendlier than
    75% of websites

support.astro.com.my

Help & Support Center | Astro

Page Load Speed

14.1 sec in total

First Response

3.1 sec

Resources Loaded

10.8 sec

Page Rendered

154 ms

support.astro.com.my screenshot

About Website

Visit support.astro.com.my now to see the best up-to-date Support Astro content for Malaysia and also check out these interesting facts you probably never knew about support.astro.com.my

Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.

Visit support.astro.com.my

Key Findings

We analyzed Support.astro.com.my page load time and found that the first response time was 3.1 sec and then it took 10.9 sec to load all DOM resources and completely render a web page. This is a poor result, as 90% of websites can load faster.

Performance Metrics

support.astro.com.my performance score

34

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.4 s

71/100

10%

LCP (Largest Contentful Paint)

Value7.8 s

3/100

25%

SI (Speed Index)

Value4.7 s

69/100

10%

TBT (Total Blocking Time)

Value1,770 ms

10/100

30%

CLS (Cumulative Layout Shift)

Value0.088

93/100

15%

TTI (Time to Interactive)

Value10.8 s

22/100

10%

Network Requests Diagram

support.astro.com.my

3144 ms

default.css

1949 ms

module.css

559 ms

skin.css

875 ms

container.css

1752 ms

Our browser made a total of 99 requests to load all elements on the main page. We found that 59% of them (58 requests) were addressed to the original Support.astro.com.my, 13% (13 requests) were made to Google.com and 6% (6 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (6.2 sec) belongs to the original domain Support.astro.com.my.

Page Optimization Overview & Recommendations

Page size can be reduced by 857.8 kB (59%)

Content Size

1.5 MB

After Optimization

604.1 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.astro.com.my main page is 1.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Javascripts take 910.3 kB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 93.6 kB

  • Original 116.3 kB
  • After minification 103.6 kB
  • After compression 22.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 12.7 kB, which is 11% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 93.6 kB or 80% of the original size.

Image Optimization

-12%

Potential reduce by 37.5 kB

  • Original 306.9 kB
  • After minification 269.4 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Astro needs image optimization as it can save up to 37.5 kB or 12% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-68%

Potential reduce by 621.6 kB

  • Original 910.3 kB
  • After minification 837.2 kB
  • After compression 288.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 621.6 kB or 68% of the original size.

CSS Optimization

-82%

Potential reduce by 105.1 kB

  • Original 128.3 kB
  • After minification 109.2 kB
  • After compression 23.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.astro.com.my needs all CSS files to be minified and compressed as it can save up to 105.1 kB or 82% of the original size.

Requests Breakdown

Number of requests can be reduced by 62 (69%)

Requests Now

90

After Optimization

28

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 90 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Astro. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 30 to 1 for JavaScripts and from 9 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

support.astro.com.my

support.astro.com.my

3144 ms

default.css

default.css

1949 ms

module.css

module.css

559 ms

skin.css

skin.css

875 ms

container.css

container.css

1752 ms

portal.css

portal.css

583 ms

module.css

module.css

857 ms

ComboBox.Default.css

ComboBox.Default.css

1740 ms

jquery.min.js

jquery.min.js

3120 ms

jquery-ui.min.js

jquery-ui.min.js

6187 ms

WebResource.axd

WebResource.axd

2653 ms

Telerik.Web.UI.WebResource.axd

Telerik.Web.UI.WebResource.axd

2978 ms

dnn.js

dnn.js

1941 ms

dnn.modalpopup.js

dnn.modalpopup.js

2039 ms

ControlPanel.debug.js

ControlPanel.debug.js

2218 ms

dnn.jquery.js

dnn.jquery.js

2622 ms

dnncore.js

dnncore.js

2497 ms

s0_20.js

s0_20.js

3051 ms

s0_4.js

s0_4.js

2914 ms

jquery.hoverIntent.min.js

jquery.hoverIntent.min.js

2940 ms

jquery.js

jquery.js

3353 ms

jsrender.js

jsrender.js

3596 ms

simplemark.js

simplemark.js

2653 ms

Search.js

Search.js

1524 ms

initWidgets.js

initWidgets.js

1586 ms

icon_fb.png

icon_fb.png

297 ms

icon_tw.png

icon_tw.png

279 ms

astrologoWhite.png

astrologoWhite.png

283 ms

btn_home.png

btn_home.png

296 ms

34393_a9274.png

34393_a9274.png

298 ms

gstbutton.jpg

gstbutton.jpg

584 ms

videobanner2.jpg

videobanner2.jpg

1673 ms

img_notebook.png

img_notebook.png

834 ms

img_remoteControl.png

img_remoteControl.png

1485 ms

img_tv.png

img_tv.png

873 ms

btn_blue_feedback.png

btn_blue_feedback.png

591 ms

btn_blue_moreContact.png

btn_blue_moreContact.png

874 ms

footer_astrologo-2.jpg

footer_astrologo-2.jpg

881 ms

gtm.js

gtm.js

140 ms

header-inner.jpg

header-inner.jpg

1365 ms

cse.js

cse.js

18 ms

naviBg.jpg

naviBg.jpg

1134 ms

astrologomagenta.png

astrologomagenta.png

1132 ms

naviDivide.jpg

naviDivide.jpg

1149 ms

authenticate-user.png

authenticate-user.png

1427 ms

side_sdw_l.png

side_sdw_l.png

1420 ms

side_sdw_r.png

side_sdw_r.png

1436 ms

alert.png

alert.png

1626 ms

cse.js

cse.js

174 ms

bg_search.jpg

bg_search.jpg

2296 ms

textbox_gray_corners.png

textbox_gray_corners.png

1684 ms

textbox_gray.png

textbox_gray.png

1697 ms

btn_blue_corners.png

btn_blue_corners.png

1702 ms

btn_blue.png

btn_blue.png

1874 ms

bg_shadowLeft.png

bg_shadowLeft.png

1869 ms

bg_shadowRight.png

bg_shadowRight.png

1965 ms

bg_shadowBottom.png

bg_shadowBottom.png

1977 ms

footer-2012-bg.png

footer-2012-bg.png

1982 ms

footer_grayPanel_bg.png

footer_grayPanel_bg.png

2141 ms

CFM_New_Logo.png

CFM_New_Logo.png

3319 ms

monitor2.aspx

monitor2.aspx

127 ms

DotNetNukeAjaxShared.js

DotNetNukeAjaxShared.js

3087 ms

analytics.js

analytics.js

8 ms

conversion_async.js

conversion_async.js

25 ms

dil.js

dil.js

1100 ms

fbds.js

fbds.js

22 ms

collect

collect

8 ms

collect

collect

74 ms

collect

collect

7 ms

collect

collect

7 ms

collect

collect

81 ms

collect

collect

92 ms

51 ms

65 ms

79 ms

monitor2.js

monitor2.js

24 ms

jsapi

jsapi

63 ms

23 ms

default+en.css

default+en.css

7 ms

default.css

default.css

16 ms

default+en.I.js

default+en.I.js

17 ms

ga-audiences

ga-audiences

39 ms

37 ms

default.css

default.css

23 ms

async-ads.js

async-ads.js

64 ms

google_custom_search_watermark.gif

google_custom_search_watermark.gif

23 ms

small-logo.png

small-logo.png

12 ms

search_box_icon.png

search_box_icon.png

13 ms

clear.png

clear.png

12 ms

firstevent

firstevent

12 ms

event

event

8 ms

collect

collect

13 ms

dest4.html

dest4.html

7 ms

2 ms

collect

collect

12 ms

collect

collect

10 ms

collect

collect

13 ms

ibs:dpid=359&dpuuid=jr6mePuL1AAJcN5

ibs:dpid=359&dpuuid=jr6mePuL1AAJcN5

7 ms

ga-audiences

ga-audiences

16 ms

Accessibility Review

support.astro.com.my accessibility score

89

Accessibility Issues

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

support.astro.com.my best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

support.astro.com.my SEO score

92

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.astro.com.my can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.astro.com.my main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.astro.com.my

Open Graph description is not detected on the main page of Support Astro. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: