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Report Summary

  • 0

    Performance

  • 0

    Accessibility

  • 0

    Best Practices

  • 0

    SEO

customers-support.net

Index of /

Page Load Speed

3.4 sec in total

First Response

414 ms

Resources Loaded

2.8 sec

Page Rendered

222 ms

customers-support.net screenshot

About Website

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Key Findings

We analyzed Customers-support.net page load time and found that the first response time was 414 ms and then it took 3 sec to load all DOM resources and completely render a web page. This is a poor result, as 55% of websites can load faster.

Performance Metrics

customers-support.net performance score

0

Network Requests Diagram

customers-support.net

414 ms

styles.css

222 ms

styles.css

347 ms

jquery%3Aglobal%2Cjquery-ui%3Aglobal%2Cjquery.tabcontrol%3Aglobal%2Cjquery.modalbox%3Aglobal%2Cjquery.columnizer%3Aglobal%2Cjquery.genericform%3Aglobal%2Cjquery.selectbox%3Aglobal%2Cjquery.languageselector%3Aglobal%2Cjquery.loginpopup%3Aglobal%2Cjquery.mousewheel%3Aglobal%2Cjquery.jscrollpane%3Aglobal%2Csoft%3Aglobal.js

890 ms

jquery.bannerfader.js

235 ms

Our browser made a total of 49 requests to load all elements on the main page. We found that 84% of them (41 requests) were addressed to the original Customers-support.net, 14% (7 requests) were made to Fonts.gstatic.com and 2% (1 request) were made to Fonts.googleapis.com. The less responsive or slowest element that took the longest time to load (1.1 sec) belongs to the original domain Customers-support.net.

Page Optimization Overview & Recommendations

Page size can be reduced by 243.2 kB (21%)

Content Size

1.2 MB

After Optimization

928.4 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Customers-support.net main page is 1.2 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 20% of websites need less resources to load. Images take 875.4 kB which makes up the majority of the site volume.

HTML Optimization

-85%

Potential reduce by 54.4 kB

  • Original 63.9 kB
  • After minification 54.7 kB
  • After compression 9.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 9.2 kB, which is 14% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 54.4 kB or 85% of the original size.

Image Optimization

-2%

Potential reduce by 21.4 kB

  • Original 875.4 kB
  • After minification 853.9 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Customers Support images are well optimized though.

JavaScript Optimization

-68%

Potential reduce by 120.2 kB

  • Original 175.5 kB
  • After minification 174.3 kB
  • After compression 55.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 120.2 kB or 68% of the original size.

CSS Optimization

-83%

Potential reduce by 47.2 kB

  • Original 56.8 kB
  • After minification 46.9 kB
  • After compression 9.6 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Customers-support.net needs all CSS files to be minified and compressed as it can save up to 47.2 kB or 83% of the original size.

Requests Breakdown

Number of requests can be reduced by 9 (22%)

Requests Now

41

After Optimization

32

  • Images
  • JavaScript
  • CSS

The browser has sent 41 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Customers Support. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 4 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

customers-support.net

customers-support.net

414 ms

styles.css

styles.css

222 ms

styles.css

styles.css

347 ms

jquery%3Aglobal%2Cjquery-ui%3Aglobal%2Cjquery.tabcontrol%3Aglobal%2Cjquery.modalbox%3Aglobal%2Cjquery.columnizer%3Aglobal%2Cjquery.genericform%3Aglobal%2Cjquery.selectbox%3Aglobal%2Cjquery.languageselector%3Aglobal%2Cjquery.loginpopup%3Aglobal%2Cjquery.mousewheel%3Aglobal%2Cjquery.jscrollpane%3Aglobal%2Csoft%3Aglobal.js

jquery%3Aglobal%2Cjquery-ui%3Aglobal%2Cjquery.tabcontrol%3Aglobal%2Cjquery.modalbox%3Aglobal%2Cjquery.columnizer%3Aglobal%2Cjquery.genericform%3Aglobal%2Cjquery.selectbox%3Aglobal%2Cjquery.languageselector%3Aglobal%2Cjquery.loginpopup%3Aglobal%2Cjquery.mousewheel%3Aglobal%2Cjquery.jscrollpane%3Aglobal%2Csoft%3Aglobal.js

890 ms

jquery.bannerfader.js

jquery.bannerfader.js

235 ms

jquery.ajaxbrowse.js

jquery.ajaxbrowse.js

235 ms

soft.js

soft.js

236 ms

css

css

62 ms

header-bg.gif

header-bg.gif

114 ms

logo.png

logo.png

121 ms

header-partners.png

header-partners.png

124 ms

sitelang-flags.png

sitelang-flags.png

123 ms

menu-bg.gif

menu-bg.gif

121 ms

arrow-big.png

arrow-big.png

122 ms

search-lens.png

search-lens.png

220 ms

search-submit.png

search-submit.png

232 ms

support-promo.png

support-promo.png

231 ms

2154_full.png

2154_full.png

351 ms

2153_full.png

2153_full.png

357 ms

2152_full.png

2152_full.png

238 ms

2151_full.png

2151_full.png

441 ms

2150_full.png

2150_full.png

467 ms

2149_full.png

2149_full.png

358 ms

2148_full.png

2148_full.png

480 ms

2147_full.png

2147_full.png

583 ms

37.jpg

37.jpg

830 ms

38.jpg

38.jpg

596 ms

1118_full.png

1118_full.png

773 ms

arrow-small.png

arrow-small.png

581 ms

1311_full.png

1311_full.png

720 ms

1326_full.png

1326_full.png

813 ms

1216_full.png

1216_full.png

702 ms

1332_full.png

1332_full.png

721 ms

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1245_full.png

821 ms

1117_full.png

1117_full.png

962 ms

1310_full.png

1310_full.png

843 ms

1052_full.png

1052_full.png

995 ms

1062_full.png

1062_full.png

1045 ms

965_full.png

965_full.png

1051 ms

1070_full.png

1070_full.png

946 ms

a.png

a.png

960 ms

slides-navi.gif

slides-navi.gif

1063 ms

cJZKeOuBrn4kERxqtaUH3SZ2oysoEQEeKwjgmXLRnTc.ttf

cJZKeOuBrn4kERxqtaUH3SZ2oysoEQEeKwjgmXLRnTc.ttf

42 ms

MTP_ySUJH_bn48VBG8sNSpS3E-kSBmtLoNJPDtbj2Pk.ttf

MTP_ySUJH_bn48VBG8sNSpS3E-kSBmtLoNJPDtbj2Pk.ttf

87 ms

k3k702ZOKiLJc3WVjuplzJS3E-kSBmtLoNJPDtbj2Pk.ttf

k3k702ZOKiLJc3WVjuplzJS3E-kSBmtLoNJPDtbj2Pk.ttf

73 ms

EInbV5DfGHOiMmvb1Xr-hpS3E-kSBmtLoNJPDtbj2Pk.ttf

EInbV5DfGHOiMmvb1Xr-hpS3E-kSBmtLoNJPDtbj2Pk.ttf

86 ms

xjAJXh38I15wypJXxuGMBiwlidHJgAgmTjOEEzwu1L8.ttf

xjAJXh38I15wypJXxuGMBiwlidHJgAgmTjOEEzwu1L8.ttf

85 ms

PRmiXeptR36kaC0GEAetxs1QGe9x6ME_FQCWJB3n6z8.ttf

PRmiXeptR36kaC0GEAetxs1QGe9x6ME_FQCWJB3n6z8.ttf

82 ms

PRmiXeptR36kaC0GEAetxjdGNerWpg2Hn6A-BxWgZ_I.ttf

PRmiXeptR36kaC0GEAetxjdGNerWpg2Hn6A-BxWgZ_I.ttf

82 ms

SEO Factors

customers-support.net SEO score

0

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Customers-support.net can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Customers-support.net main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

customers-support.net

Open Graph description is not detected on the main page of Customers Support. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: