Tools & Wizards About Us
support.campayn.com screenshot

Report Summary

  • 7

    Performance

    Renders faster than
    22% of other websites

  • 100

    Accessibility

    Visual factors better than
    that of 97% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 88

    SEO

    Google-friendlier than
    66% of websites

support.campayn.com

Confluence

Page Load Speed

1.6 sec in total

First Response

437 ms

Resources Loaded

771 ms

Page Rendered

405 ms

support.campayn.com screenshot

About Website

Click here to check amazing Support Campayn content for Canada. Otherwise, check out these important facts you probably never knew about support.campayn.com

Visit support.campayn.com

Key Findings

We analyzed Support.campayn.com page load time and found that the first response time was 437 ms and then it took 1.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

support.campayn.com performance score

7

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.1 s

21/100

10%

LCP (Largest Contentful Paint)

Value13.0 s

0/100

25%

SI (Speed Index)

Value9.2 s

13/100

10%

TBT (Total Blocking Time)

Value6,350 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.396

25/100

15%

TTI (Time to Interactive)

Value19.3 s

2/100

10%

Network Requests Diagram

support.campayn.com

437 ms

portal_jqueryui_only-ae2078f5d9247e97c310caf0c453b7d9.css

27 ms

vendor-c0a3f0c532dd6db2d09875a0ea69a8b0.js

32 ms

customer_widget-044efc6df9c5a6cdfe09ae38cde0fa38.js

22 ms

portal-64ebf160cc70fb427575eca8a323cfaa.js

28 ms

Our browser made a total of 36 requests to load all elements on the main page. We found that 3% of them (1 request) were addressed to the original Support.campayn.com, 19% (7 requests) were made to Assets1.desk.com and 8% (3 requests) were made to Campayn.com. The less responsive or slowest element that took the longest time to load (437 ms) belongs to the original domain Support.campayn.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 500.3 kB (71%)

Content Size

708.6 kB

After Optimization

208.4 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.campayn.com main page is 708.6 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. Javascripts take 570.0 kB which makes up the majority of the site volume.

HTML Optimization

-77%

Potential reduce by 73.6 kB

  • Original 95.1 kB
  • After minification 88.5 kB
  • After compression 21.5 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 73.6 kB or 77% of the original size.

Image Optimization

-30%

Potential reduce by 5.3 kB

  • Original 17.5 kB
  • After minification 12.2 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Campayn needs image optimization as it can save up to 5.3 kB or 30% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-70%

Potential reduce by 400.3 kB

  • Original 570.0 kB
  • After minification 553.0 kB
  • After compression 169.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 400.3 kB or 70% of the original size.

CSS Optimization

-81%

Potential reduce by 21.1 kB

  • Original 26.1 kB
  • After minification 26.0 kB
  • After compression 5.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.campayn.com needs all CSS files to be minified and compressed as it can save up to 21.1 kB or 81% of the original size.

Requests Breakdown

Number of requests can be reduced by 20 (63%)

Requests Now

32

After Optimization

12

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 32 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Campayn. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 21 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

support.campayn.com

support.campayn.com

437 ms

portal_jqueryui_only-ae2078f5d9247e97c310caf0c453b7d9.css

portal_jqueryui_only-ae2078f5d9247e97c310caf0c453b7d9.css

27 ms

vendor-c0a3f0c532dd6db2d09875a0ea69a8b0.js

vendor-c0a3f0c532dd6db2d09875a0ea69a8b0.js

32 ms

customer_widget-044efc6df9c5a6cdfe09ae38cde0fa38.js

customer_widget-044efc6df9c5a6cdfe09ae38cde0fa38.js

22 ms

portal-64ebf160cc70fb427575eca8a323cfaa.js

portal-64ebf160cc70fb427575eca8a323cfaa.js

28 ms

desk.public_event_logger-b261b5d6041d73051bbb6db8fe304281.js

desk.public_event_logger-b261b5d6041d73051bbb6db8fe304281.js

22 ms

jsapi

jsapi

93 ms

tracking-fa783f3c0c6abfbb760eb8ead6cb554e.js

tracking-fa783f3c0c6abfbb760eb8ead6cb554e.js

20 ms

deskanalytics.js

deskanalytics.js

27 ms

production-158454f93db4467614c0b03dd247b5b0.js

production-158454f93db4467614c0b03dd247b5b0.js

88 ms

css

css

82 ms

css

css

100 ms

support.js

support.js

101 ms

analytics.js

analytics.js

32 ms

uh.js

uh.js

32 ms

Campayn_blue_logo.png

Campayn_blue_logo.png

74 ms

facebook-loader.gif

facebook-loader.gif

131 ms

desk.portal.body.page_index.js

desk.portal.body.page_index.js

13 ms

desk.portal.shared.js

desk.portal.shared.js

15 ms

desk.portal.header.js

desk.portal.header.js

15 ms

desk.portal.body.layout_footer.js

desk.portal.body.layout_footer.js

17 ms

campayn_layout_sprite.png

campayn_layout_sprite.png

90 ms

zN7GBFwfMP4uA6AR0HCoLQ.ttf

zN7GBFwfMP4uA6AR0HCoLQ.ttf

64 ms

Hgo13k-tfSpn0qi1SFdUfaCWcynf_cDxXwCLxiixG1c.ttf

Hgo13k-tfSpn0qi1SFdUfaCWcynf_cDxXwCLxiixG1c.ttf

64 ms

d-6IYplOFocCacKzxwXSOKCWcynf_cDxXwCLxiixG1c.ttf

d-6IYplOFocCacKzxwXSOKCWcynf_cDxXwCLxiixG1c.ttf

87 ms

widgets.js

widgets.js

114 ms

all.js

all.js

73 ms

plusone.js

plusone.js

164 ms

91 ms

xd_arbiter.php

xd_arbiter.php

32 ms

xd_arbiter.php

xd_arbiter.php

84 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

28 ms

nr-885.min.js

nr-885.min.js

17 ms

ping

ping

41 ms

bceadb921a

bceadb921a

44 ms

__utm.gif

__utm.gif

2 ms

Accessibility Review

support.campayn.com accessibility score

100

Accessibility Issues

Best Practices

support.campayn.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

support.campayn.com SEO score

88

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    N/A

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.campayn.com can be misinterpreted by Google and other search engines. Unfortunately we cannot identify language used on the page (probably there is a mix of languages, too little text or something else) and no language is claimed in <html> or <meta> tags either. Our system also found out that Support.campayn.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.campayn.com

Open Graph description is not detected on the main page of Support Campayn. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: