Tools & Wizards About Us
live2support.com screenshot

Report Summary

  • 68

    Performance

    Renders faster than
    80% of other websites

  • 70

    Accessibility

    Visual factors better than
    that of 36% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 78

    SEO

    Google-friendlier than
    40% of websites

live2support.com

Free Live Chat Software for Websites & Mobile Apps | ProProfs

Page Load Speed

48.4 sec in total

First Response

1 sec

Resources Loaded

20.7 sec

Page Rendered

26.6 sec

live2support.com screenshot

About Website

Click here to check amazing Live 2support content for Norway. Otherwise, check out these important facts you probably never knew about live2support.com

Get started with ProProfs’ free live chat software! Our forever-free plan is ideal for small businesses and startups. Sign up today and start delivering delightful support 24/7.

Visit live2support.com

Key Findings

We analyzed Live2support.com page load time and found that the first response time was 1 sec and then it took 47.4 sec to load all DOM resources and completely render a web page. This is an excellent result, as only a small number of websites can load faster.

Performance Metrics

live2support.com performance score

68

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.8 s

56/100

10%

LCP (Largest Contentful Paint)

Value2.9 s

79/100

25%

SI (Speed Index)

Value3.0 s

94/100

10%

TBT (Total Blocking Time)

Value640 ms

47/100

30%

CLS (Cumulative Layout Shift)

Value0.135

80/100

15%

TTI (Time to Interactive)

Value5.2 s

74/100

10%

Network Requests Diagram

live2support.com

1046 ms

429 ms

bootstrap-min.css

32 ms

chat-lp-style.css

756 ms

jquery.js

911 ms

Our browser made a total of 91 requests to load all elements on the main page. We found that 20% of them (18 requests) were addressed to the original Live2support.com, 62% (56 requests) were made to Proprofs.com and 2% (2 requests) were made to Stats.g.doubleclick.net. The less responsive or slowest element that took the longest time to load (6.3 sec) relates to the external source Projectbubble.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 672.4 kB (24%)

Content Size

2.8 MB

After Optimization

2.1 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Live2support.com main page is 2.8 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Images take 1.9 MB which makes up the majority of the site volume.

HTML Optimization

-74%

Potential reduce by 28.2 kB

  • Original 38.2 kB
  • After minification 38.1 kB
  • After compression 9.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 28.2 kB or 74% of the original size.

Image Optimization

-6%

Potential reduce by 115.3 kB

  • Original 1.9 MB
  • After minification 1.8 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Live 2support images are well optimized though.

JavaScript Optimization

-56%

Potential reduce by 300.5 kB

  • Original 532.5 kB
  • After minification 503.9 kB
  • After compression 232.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 300.5 kB or 56% of the original size.

CSS Optimization

-80%

Potential reduce by 228.3 kB

  • Original 284.9 kB
  • After minification 255.2 kB
  • After compression 56.5 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Live2support.com needs all CSS files to be minified and compressed as it can save up to 228.3 kB or 80% of the original size.

Requests Breakdown

Number of requests can be reduced by 38 (43%)

Requests Now

88

After Optimization

50

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 88 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Live 2support. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 14 to 1 for JavaScripts and from 7 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

live2support.com

live2support.com

1046 ms

429 ms

bootstrap-min.css

bootstrap-min.css

32 ms

chat-lp-style.css

chat-lp-style.css

756 ms

jquery.js

jquery.js

911 ms

chat-lp.js

chat-lp.js

898 ms

PP-Chat-logo.png

PP-Chat-logo.png

649 ms

close-btn.png

close-btn.png

823 ms

laptop_screen-v2.png

laptop_screen-v2.png

866 ms

arrow_for_KB.png

arrow_for_KB.png

822 ms

sony.png

sony.png

823 ms

dell.png

dell.png

1444 ms

cisco.png

cisco.png

1554 ms

dhl.png

dhl.png

1446 ms

yale.png

yale.png

1553 ms

phoenix.png

phoenix.png

1516 ms

1.png

1.png

1516 ms

3.png

3.png

2674 ms

4.png

4.png

2593 ms

blue-loader.gif

blue-loader.gif

2673 ms

5.png

5.png

2593 ms

2.png

2.png

2594 ms

6.png

6.png

2674 ms

7.png

7.png

3009 ms

mashable-press.png

mashable-press.png

2778 ms

journal.png

journal.png

2777 ms

sej.png

sej.png

2778 ms

yahoo-news.png

yahoo-news.png

2777 ms

killer-start.png

killer-start.png

2776 ms

blue_loader.GIF

blue_loader.GIF

2926 ms

youtube.png

youtube.png

2925 ms

gtm.js

gtm.js

2102 ms

analytics.js

analytics.js

2325 ms

Phone-icon.png

Phone-icon.png

1569 ms

strip.jpg

strip.jpg

1569 ms

table-dep2.png

table-dep2.png

2420 ms

tick-img.png

tick-img.png

1608 ms

banner-btn-arr.png

banner-btn-arr.png

2027 ms

arrow-left-banner.png

arrow-left-banner.png

1607 ms

final_sprite_l2S_home_page.png

final_sprite_l2S_home_page.png

2028 ms

pattern.png

pattern.png

2026 ms

bdr-img.png

bdr-img.png

2237 ms

SegoePrint.woff

SegoePrint.woff

1231 ms

icomoon.woff

icomoon.woff

1232 ms

ga.js

ga.js

3850 ms

conversion_async.js

conversion_async.js

4600 ms

beacon.js

beacon.js

4551 ms

fonts.css

fonts.css

146 ms

collect

collect

3674 ms

bootstrap.js

bootstrap.js

690 ms

jquery.bxslider.min.js

jquery.bxslider.min.js

706 ms

chat-header.js

chat-header.js

706 ms

Roboto-Regular.woff

Roboto-Regular.woff

1369 ms

Roboto-Medium.woff

Roboto-Medium.woff

1370 ms

Roboto-Light.woff

Roboto-Light.woff

1369 ms

Roboto-Thin.woff

Roboto-Thin.woff

1369 ms

Roboto-Bold.woff

Roboto-Bold.woff

1303 ms

lsjs1.php

lsjs1.php

2030 ms

collect

collect

1101 ms

1522 ms

css

css

3829 ms

font-awesome.min.css

font-awesome.min.css

3909 ms

animate.css

animate.css

3910 ms

chat.php

chat.php

6054 ms

chatsession.php

chatsession.php

519 ms

online_30.gif

online_30.gif

3488 ms

offline_30.gif

offline_30.gif

3488 ms

3.png

3.png

5954 ms

js_3_lstrk_ajax.php

js_3_lstrk_ajax.php

5732 ms

chatsession.php

chatsession.php

5740 ms

chatsession.php

chatsession.php

6272 ms

chatsession.php

chatsession.php

1219 ms

chatsession.php

chatsession.php

5739 ms

chatsession.php

chatsession.php

5806 ms

chatsession.php

chatsession.php

5805 ms

chatsession.php

chatsession.php

5918 ms

chatsession.php

chatsession.php

5737 ms

chatsession.php

chatsession.php

1227 ms

chatsession.php

chatsession.php

1218 ms

chatsession.php

chatsession.php

1218 ms

chatsession.php

chatsession.php

5883 ms

_2_js_l2sjs.php

_2_js_l2sjs.php

4633 ms

on.gif

on.gif

2840 ms

zvcstyle.css

zvcstyle.css

2827 ms

jquery.js

jquery.js

2841 ms

zvccmnjs.js

zvccmnjs.js

2774 ms

slide-prev.png

slide-prev.png

1250 ms

slide-next.png

slide-next.png

712 ms

js_3_lstrk_ajax.php

js_3_lstrk_ajax.php

739 ms

powby.png

powby.png

401 ms

chat.php

chat.php

1340 ms

Accessibility Review

live2support.com accessibility score

70

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

live2support.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

live2support.com SEO score

78

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

High

Image elements do not have [alt] attributes

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Live2support.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Live2support.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

live2support.com

Open Graph data is detected on the main page of Live 2support. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: