Analyze

helpdesk.nwcu.edu: NCU IT Helpdesk

customer support platform

Page load speed analysis

  • 69/100

    Normal result
  • 6

    Successful tests
  • 2

    Failed tests
  • First response

    186 ms

  • Resources loaded

    1.8 sec

  • Page rendered

    139 ms

  • Total page load time

    2.2 sec

Visit helpdesk.nwcu.edu now to see the best up-to-date Helpdesk Nwcu content for United States and also check out these interesting facts you probably never knew about helpdesk.nwcu.edu

We analyzed Helpdesk.nwcu.edu page load time and found that the first response time was 186 ms and then it took 2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.

Page optimization

  • HTML 4.9 kB
    Images 45.2 kB
    Javascripts 481.8 kB
    CSS 124.6 kB

    In fact, the total size of Helpdesk.nwcu.edu main page is 656.4 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 25% of websites need less resources to load. Javascripts take 481.8 kB which makes up the majority of the site volume.

    • Original 4.9 kB
    • After minification 4.3 kB
    • After compression 1.5 kB

    HTML optimization

    HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 547 B, which is 11% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 3.3 kB or 69% of the original size.

    • Original 45.2 kB
    • After optimization 36.9 kB

    Image optimization

    Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Helpdesk Nwcu needs image optimization as it can save up to 8.3 kB or 18% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

    • Original 481.8 kB
    • After minification 458.4 kB
    • After compression 145.9 kB

    JavaScript optimization

    It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 335.9 kB or 70% of the original size.

    • Original 124.6 kB
    • After minification 112.5 kB
    • After compression 29.2 kB

    CSS optimization

    CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Helpdesk.nwcu.edu needs all CSS files to be minified and compressed as it can save up to 95.4 kB or 77% of the original size.

Network requests diagram

  • helpdesk.nwcu.edu
  • helpdesk.nwcu.edu
  • osticket.css
  • theme.css
  • typeahead.css
  • jquery-ui-1.10.3.custom.min.css
  • thread.css
  • redactor.css
  • font-awesome.min.css
  • flags.css
  • rtl.css
  • jquery-1.8.3.min.js
  • jquery-ui-1.10.3.custom.min.js
  • osticket.js
  • filedrop.field.js
  • jquery.multiselect.min.js
  • bootstrap-typeahead.js
  • redactor.min.js
  • redactor-osticket.js
  • redactor-fonts.js
  • page_bg.png
  • logo.php
  • nav_bg.png
  • home.png
  • kb.png
  • new.png
  • status.png
  • new_ticket_icon.png
  • check_status_icon.png
  • poweredby.png
  • FhHRx-Spinner.gif
  • print.css

Our browser made a total of 32 requests to load all elements on the main page. We found that all of those requests were addressed to Helpdesk.nwcu.edu and no external sources were called. The less responsive or slowest element that took the longest time to load (620 ms) belongs to the original domain Helpdesk.nwcu.edu.

Additional info on helpdesk.nwcu.edu

Requests

The browser has sent 30 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Helpdesk Nwcu. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 9 to 1 for JavaScripts and from 10 to 1 for CSS and as a result speed up the page load time.

9

Javascripts

11

Images

10

CSS

30

All

Possible request optimization

1

Javascripts

11

Images

1

CSS

17

Optimized

13

All

Normal result

Redirects

As for redirects, our browser was forwarded to https://helpdesk.nwcu.edu/ before it reached this domain.

IP address

This IP address is dedicated to Helpdesk.nwcu.edu. This is the best domain hosting practice .

Normal result

IP Trace

helpdesk.nwcu.edu

140.211.84.176

DNS records

Type Host Target/ip TTL Other
A

helpdesk.nwcu.edu

140.211.84.176 299

Language and encoding

Normal result

Language

EN en language flag

Detected

N/A  language flag

Claimed

Encoding

UTF-8

Claimed

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Helpdesk.nwcu.edu can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Helpdesk.nwcu.edu main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

HTTPS certificate

SSL Certificate

Helpdesk.nwcu.edu has no SSL certificate. Web browsing can be safer with HTTPS connection, so we suggest that it should be obtained for this site.

Poor result

Visitor World Map

Country of origin for 100% of all visits is United States. It’s good for Helpdesk.nwcu.edu that their server is also located in United States, as that enables the majority of their visitors to benefit from a much faster page load time.

Good result

Poor result

Social Sharing Optimization

Open Graph description is not detected on the main page of Helpdesk Nwcu. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks:

helpdesk.nwcu.edu

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