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nationalcsa.com screenshot

Report Summary

  • 81

    Performance

    Renders faster than
    87% of other websites

  • 68

    Accessibility

    Visual factors better than
    that of 33% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 62

    SEO

    Google-friendlier than
    22% of websites

nationalcsa.com

NCSA - National Customer Service Association | Customer Service Training Programs, Customer Service Courses, and More

Page Load Speed

1.5 sec in total

First Response

130 ms

Resources Loaded

1.1 sec

Page Rendered

362 ms

nationalcsa.com screenshot

About Website

Visit nationalcsa.com now to see the best up-to-date National Csa content and also check out these interesting facts you probably never knew about nationalcsa.com

National Customer Service Association (NCSA) is the membership organization in the United States that will equip you with the information and skills to build and nurture enduring customer relationship...

Visit nationalcsa.com

Key Findings

We analyzed Nationalcsa.com page load time and found that the first response time was 130 ms and then it took 1.4 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.

Performance Metrics

nationalcsa.com performance score

81

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.7 s

61/100

10%

LCP (Largest Contentful Paint)

Value3.2 s

72/100

25%

SI (Speed Index)

Value3.2 s

92/100

10%

TBT (Total Blocking Time)

Value70 ms

99/100

30%

CLS (Cumulative Layout Shift)

Value0.224

56/100

15%

TTI (Time to Interactive)

Value3.5 s

92/100

10%

Network Requests Diagram

nationalcsa.com

130 ms

nationalcsa.com

254 ms

jquery-2.2.4.min.js

14 ms

jquery-ui.min.js

24 ms

jquery-ui.css

44 ms

Our browser made a total of 52 requests to load all elements on the main page. We found that 87% of them (45 requests) were addressed to the original Nationalcsa.com, 10% (5 requests) were made to Code.jquery.com and 4% (2 requests) were made to Ssl.google-analytics.com. The less responsive or slowest element that took the longest time to load (254 ms) belongs to the original domain Nationalcsa.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 56.1 kB (8%)

Content Size

718.0 kB

After Optimization

661.9 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Nationalcsa.com main page is 718.0 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Images take 600.7 kB which makes up the majority of the site volume.

HTML Optimization

-82%

Potential reduce by 41.1 kB

  • Original 50.2 kB
  • After minification 30.7 kB
  • After compression 9.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 19.5 kB, which is 39% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 41.1 kB or 82% of the original size.

Image Optimization

-0%

Potential reduce by 1.1 kB

  • Original 600.7 kB
  • After minification 599.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. National Csa images are well optimized though.

JavaScript Optimization

-23%

Potential reduce by 10.2 kB

  • Original 45.0 kB
  • After minification 45.0 kB
  • After compression 34.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 10.2 kB or 23% of the original size.

CSS Optimization

-16%

Potential reduce by 3.6 kB

  • Original 22.1 kB
  • After minification 22.1 kB
  • After compression 18.4 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Nationalcsa.com needs all CSS files to be minified and compressed as it can save up to 3.6 kB or 16% of the original size.

Requests Breakdown

Number of requests can be reduced by 15 (31%)

Requests Now

49

After Optimization

34

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 49 CSS, Javascripts, AJAX and image requests in order to completely render the main page of National Csa. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 6 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

nationalcsa.com

nationalcsa.com

130 ms

nationalcsa.com

nationalcsa.com

254 ms

jquery-2.2.4.min.js

jquery-2.2.4.min.js

14 ms

jquery-ui.min.js

jquery-ui.min.js

24 ms

jquery-ui.css

jquery-ui.css

44 ms

SpryMenuBar.js

SpryMenuBar.js

5 ms

SpryMenuBarHorizontal.css

SpryMenuBarHorizontal.css

7 ms

font-awesome.css

font-awesome.css

226 ms

fadeslideshow.js

fadeslideshow.js

225 ms

styles.css

styles.css

236 ms

popupwindow-member.php

popupwindow-member.php

16 ms

NCSA1.jpg

NCSA1.jpg

65 ms

NCSA2.jpg

NCSA2.jpg

65 ms

NCSA3.jpg

NCSA3.jpg

65 ms

NCSA4.jpg

NCSA4.jpg

63 ms

header_logo.png

header_logo.png

64 ms

CBS-sunday-morning-home.jpg

CBS-sunday-morning-home.jpg

72 ms

welch-personal-brand-banner.jpg

welch-personal-brand-banner.jpg

72 ms

all-stars-logo.jpg

all-stars-logo.jpg

72 ms

star.jpg

star.jpg

71 ms

ncsa-certifications-index.jpg

ncsa-certifications-index.jpg

70 ms

ccsp-globe.jpg

ccsp-globe.jpg

73 ms

cfco-logo-150.jpg

cfco-logo-150.jpg

73 ms

jobpost-help-wanted-2.jpg

jobpost-help-wanted-2.jpg

76 ms

navigating-interpersonal-communications.jpg

navigating-interpersonal-communications.jpg

74 ms

employee-response-benefits.jpg

employee-response-benefits.jpg

75 ms

facebook.jpg

facebook.jpg

76 ms

linkedin.jpg

linkedin.jpg

75 ms

twitter-X.jpg

twitter-X.jpg

76 ms

veteransBanner.jpg

veteransBanner.jpg

80 ms

featured-organizations-122223.jpg

featured-organizations-122223.jpg

79 ms

bloopers_blunders.jpg

bloopers_blunders.jpg

79 ms

ga.js

ga.js

82 ms

page_background.jpg

page_background.jpg

68 ms

header_back.png

header_back.png

68 ms

utility_navbar_backgr.png

utility_navbar_backgr.png

67 ms

nav_background.png

nav_background.png

69 ms

mainbar_separator.gif

mainbar_separator.gif

68 ms

footer_back.png

footer_back.png

70 ms

SpryMenuBarDownHover.gif

SpryMenuBarDownHover.gif

70 ms

SpryMenuBarRightHover.gif

SpryMenuBarRightHover.gif

69 ms

loading.gif

loading.gif

71 ms

popupwindow-member.php

popupwindow-member.php

128 ms

ui-bg_flat_75_ffffff_40x100.png

ui-bg_flat_75_ffffff_40x100.png

53 ms

ui-icons_cc0000_256x240.png

ui-icons_cc0000_256x240.png

46 ms

__utm.gif

__utm.gif

11 ms

stylespopup-member.css

stylespopup-member.css

217 ms

SpryValidationTextField-original.css

SpryValidationTextField-original.css

56 ms

SpryValidationTextField.js

SpryValidationTextField.js

219 ms

background.png

background.png

2 ms

captcha.php

captcha.php

68 ms

submit.png

submit.png

2 ms

Accessibility Review

nationalcsa.com accessibility score

68

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

Best Practices

nationalcsa.com best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

nationalcsa.com SEO score

62

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Nationalcsa.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Nationalcsa.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

nationalcsa.com

Open Graph description is not detected on the main page of National Csa. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: