Report Summary

  • 63

    Performance

    Renders faster than
    77% of other websites

  • 78

    Accessibility

    Visual factors better than
    that of 46% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 73

    SEO

    Google-friendlier than
    31% of websites

support.numarasoftware.com

Numara Servers Retired - IT Help Desk Software | Asset Management | Track-It!

Page Load Speed

1.8 sec in total

First Response

356 ms

Resources Loaded

1.4 sec

Page Rendered

119 ms

support.numarasoftware.com screenshot

About Website

Welcome to support.numarasoftware.com homepage info - get ready to check Support Numara Software best content for United States right away, or after learning these important things about support.numarasoftware.com

Welcome to the Numara™ Software Support Center. Use this area to contact Support, submit a trouble ticket via eSubmission, search our Knowledgebase, get product updates, view our FAQs, and learn abou...

Visit support.numarasoftware.com

Key Findings

We analyzed Support.numarasoftware.com page load time and found that the first response time was 356 ms and then it took 1.5 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.

Performance Metrics

support.numarasoftware.com performance score

63

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.6 s

32/100

10%

LCP (Largest Contentful Paint)

Value4.9 s

29/100

25%

SI (Speed Index)

Value4.0 s

81/100

10%

TBT (Total Blocking Time)

Value230 ms

86/100

30%

CLS (Cumulative Layout Shift)

Value0.106

88/100

15%

TTI (Time to Interactive)

Value6.9 s

54/100

10%

Network Requests Diagram

support.numarasoftware.com

356 ms

nav.css

122 ms

screen.css

247 ms

jquery.min.js

30 ms

lib.js

132 ms

Our browser made a total of 28 requests to load all elements on the main page. We found that 89% of them (25 requests) were addressed to the original Support.numarasoftware.com, 7% (2 requests) were made to Numarasoftware.com and 4% (1 request) were made to Ajax.googleapis.com. The less responsive or slowest element that took the longest time to load (555 ms) belongs to the original domain Support.numarasoftware.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 82.6 kB (76%)

Content Size

108.8 kB

After Optimization

26.2 kB

In fact, the total size of Support.numarasoftware.com main page is 108.8 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 15% of websites need less resources to load. CSS take 71.5 kB which makes up the majority of the site volume.

HTML Optimization

-70%

Potential reduce by 9.1 kB

  • Original 13.0 kB
  • After minification 11.5 kB
  • After compression 4.0 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 1.5 kB, which is 11% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 9.1 kB or 70% of the original size.

Image Optimization

-8%

Potential reduce by 1.1 kB

  • Original 13.6 kB
  • After minification 12.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Numara Software images are well optimized though.

JavaScript Optimization

-63%

Potential reduce by 6.7 kB

  • Original 10.7 kB
  • After minification 10.1 kB
  • After compression 4.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 6.7 kB or 63% of the original size.

CSS Optimization

-92%

Potential reduce by 65.8 kB

  • Original 71.5 kB
  • After minification 25.2 kB
  • After compression 5.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.numarasoftware.com needs all CSS files to be minified and compressed as it can save up to 65.8 kB or 92% of the original size.

Requests Breakdown

Number of requests can be reduced by 9 (39%)

Requests Now

23

After Optimization

14

The browser has sent 23 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Numara Software. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests and as a result speed up the page load time.

Accessibility Review

support.numarasoftware.com accessibility score

78

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

support.numarasoftware.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

SEO Factors

support.numarasoftware.com SEO score

73

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    WINDOWS-1252

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.numarasoftware.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Support.numarasoftware.com main page’s claimed encoding is windows-1252. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

Open Graph description is not detected on the main page of Support Numara Software. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: