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cx.rightnow.com screenshot

Report Summary

  • 64

    Performance

    Renders faster than
    78% of other websites

  • 85

    Accessibility

    Visual factors better than
    that of 60% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 59

    SEO

    Google-friendlier than
    22% of websites

cx.rightnow.com

Home | Oracle B2C Service

Page Load Speed

14.7 sec in total

First Response

2.3 sec

Resources Loaded

12.2 sec

Page Rendered

165 ms

cx.rightnow.com screenshot

About Website

Click here to check amazing Cx Rightnow content for Serbia. Otherwise, check out these important facts you probably never knew about cx.rightnow.com

Visit cx.rightnow.com

Key Findings

We analyzed Cx.rightnow.com page load time and found that the first response time was 2.3 sec and then it took 12.4 sec to load all DOM resources and completely render a web page. This is a poor result, as 90% of websites can load faster.

Performance Metrics

cx.rightnow.com performance score

64

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.2 s

76/100

10%

LCP (Largest Contentful Paint)

Value7.5 s

4/100

25%

SI (Speed Index)

Value4.8 s

67/100

10%

TBT (Total Blocking Time)

Value140 ms

95/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value7.3 s

49/100

10%

Network Requests Diagram

cx.rightnow.com

2323 ms

list

607 ms

standard.themes.rntSupport.SITE.css

403 ms

list.themes.rntSupport.css

1034 ms

treeview-menu.css

1966 ms

Our browser made a total of 38 requests to load all elements on the main page. We found that 89% of them (34 requests) were addressed to the original Cx.rightnow.com, 11% (4 requests) were made to Rnengage.com. The less responsive or slowest element that took the longest time to load (4.3 sec) belongs to the original domain Cx.rightnow.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 842.4 kB (66%)

Content Size

1.3 MB

After Optimization

438.5 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Cx.rightnow.com main page is 1.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 25% of websites need less resources to load. Javascripts take 742.3 kB which makes up the majority of the site volume.

HTML Optimization

-87%

Potential reduce by 104.5 kB

  • Original 119.6 kB
  • After minification 113.2 kB
  • After compression 15.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 104.5 kB or 87% of the original size.

Image Optimization

-44%

Potential reduce by 146.8 kB

  • Original 333.7 kB
  • After minification 186.9 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Cx Rightnow needs image optimization as it can save up to 146.8 kB or 44% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-71%

Potential reduce by 525.0 kB

  • Original 742.3 kB
  • After minification 741.9 kB
  • After compression 217.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 525.0 kB or 71% of the original size.

CSS Optimization

-78%

Potential reduce by 66.2 kB

  • Original 85.3 kB
  • After minification 81.8 kB
  • After compression 19.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Cx.rightnow.com needs all CSS files to be minified and compressed as it can save up to 66.2 kB or 78% of the original size.

Requests Breakdown

Number of requests can be reduced by 21 (60%)

Requests Now

35

After Optimization

14

  • Images
  • JavaScript
  • CSS

The browser has sent 35 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Cx Rightnow. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

cx.rightnow.com

cx.rightnow.com

2323 ms

list

list

607 ms

standard.themes.rntSupport.SITE.css

standard.themes.rntSupport.SITE.css

403 ms

list.themes.rntSupport.css

list.themes.rntSupport.css

1034 ms

treeview-menu.css

treeview-menu.css

1966 ms

jquery-ui.min.css

jquery-ui.min.css

2542 ms

jquery-1.10.2.min.js

jquery-1.10.2.min.js

3610 ms

jquery-ui-1.11.4.min.js

jquery-ui-1.11.4.min.js

4297 ms

polyfills.js

polyfills.js

2881 ms

RightNow.js

RightNow.js

3997 ms

standard.88793cb4bd7845243468018afd5f043f.js

standard.88793cb4bd7845243468018afd5f043f.js

3043 ms

list.0f9987a855dc6f5d2419467e7ec15242.js

list.0f9987a855dc6f5d2419467e7ec15242.js

3167 ms

cookie-min.js

cookie-min.js

3164 ms

bg-search-box.gif

bg-search-box.gif

522 ms

oracle_service_cloud_logo.png

oracle_service_cloud_logo.png

279 ms

bg-nav-holder.gif

bg-nav-holder.gif

471 ms

bg-drop-b.gif

bg-drop-b.gif

766 ms

bg-hero-box.gif

bg-hero-box.gif

260 ms

bg-hero-box-b.gif

bg-hero-box-b.gif

644 ms

mse-support.png

mse-support.png

959 ms

left_edge.png

left_edge.png

673 ms

middle_slice.png

middle_slice.png

954 ms

question_mark.png

question_mark.png

973 ms

right_edge.png

right_edge.png

1280 ms

megaphone.png

megaphone.png

1117 ms

gears_gray.png

gears_gray.png

1293 ms

support_experience_banner.png

support_experience_banner.png

1732 ms

support-ATE-banner-final.jpg

support-ATE-banner-final.jpg

1677 ms

search_bg.png

search_bg.png

1668 ms

search.png

search.png

1608 ms

splitButtonArrow.png

splitButtonArrow.png

1918 ms

bg-footer.gif

bg-footer.gif

1642 ms

helvetica-light-webfont.woff

helvetica-light-webfont.woff

2990 ms

acs.js

acs.js

30 ms

e.js

e.js

69 ms

r

r

77 ms

gallery-treeview-min.js

gallery-treeview-min.js

813 ms

r

r

39 ms

Accessibility Review

cx.rightnow.com accessibility score

85

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Image elements do not have [alt] attributes

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Tables and lists

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Impact

Issue

High

Lists do not contain only <li> elements and script supporting elements (<script> and <template>).

Best Practices

cx.rightnow.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

cx.rightnow.com SEO score

59

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

High

Image elements do not have [alt] attributes

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

High

Page is blocked from indexing

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Cx.rightnow.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Cx.rightnow.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

cx.rightnow.com

Open Graph description is not detected on the main page of Cx Rightnow. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: