8.4 sec in total
959 ms
7.2 sec
237 ms
Click here to check amazing Help Spark content for New Zealand. Otherwise, check out these important facts you probably never knew about help.spark.co.nz
Set up and manage your Spark account and internet, mobile and landline services. Learn what to do if there's an outage. Get help with Xtra Mail, Spotify, Netflix from Spark NZ
Visit help.spark.co.nzWe analyzed Help.spark.co.nz page load time and found that the first response time was 959 ms and then it took 7.4 sec to load all DOM resources and completely render a web page. This is a poor result, as 80% of websites can load faster.
help.spark.co.nz performance score
name
value
score
weighting
Value9.1 s
0/100
10%
Value42.2 s
0/100
25%
Value24.2 s
0/100
10%
Value4,280 ms
1/100
30%
Value0.604
10/100
15%
Value41.2 s
0/100
10%
959 ms
761 ms
89 ms
973 ms
991 ms
Our browser made a total of 154 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Help.spark.co.nz, 36% (55 requests) were made to Spark.co.nz and 13% (20 requests) were made to Assets.adobedtm.com. The less responsive or slowest element that took the longest time to load (2.6 sec) relates to the external source Spark.co.nz.
Page size can be reduced by 2.2 MB (64%)
3.5 MB
1.3 MB
In fact, the total size of Help.spark.co.nz main page is 3.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Javascripts take 1.9 MB which makes up the majority of the site volume.
Potential reduce by 74.8 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 11.4 kB, which is 12% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 74.8 kB or 80% of the original size.
Potential reduce by 38.7 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Help Spark images are well optimized though.
Potential reduce by 1.5 MB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 1.5 MB or 80% of the original size.
Potential reduce by 607.5 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Help.spark.co.nz needs all CSS files to be minified and compressed as it can save up to 607.5 kB or 88% of the original size.
Number of requests can be reduced by 128 (85%)
150
22
The browser has sent 150 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Spark. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 102 to 1 for JavaScripts and from 22 to 1 for CSS and as a result speed up the page load time.
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dtagent625_xjn_1006.js
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satelliteLib-4ce34951d2a79f108196062c497b7558234a747f.js
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utils.js
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standard
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animate.css
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activityi;src=4033269;type=remar213;cat=Telec0;u17=%2Fhelp%2F;ord=8684835865581;~oref=http%3A%2F%2Fwww.spark.co.nz%2Fhelp%2F
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help.spark.co.nz accessibility score
ARIA
These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
button, link, and menuitem elements do not have accessible names.
ARIA input fields do not have accessible names
Elements with an ARIA [role] that require children to contain a specific [role] are missing some or all of those required children.
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Navigation
These are opportunities to improve keyboard navigation in your application.
Impact
Issue
[id] attributes on active, focusable elements are not unique
Heading elements are not in a sequentially-descending order
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Image elements do not have [alt] attributes
Links do not have a discernible name
Tables and lists
These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.
Impact
Issue
Lists do not contain only <li> elements and script supporting elements (<script> and <template>).
List items (<li>) are not contained within <ul> or <ol> parent elements.
help.spark.co.nz best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Displays images with incorrect aspect ratio
General
Impact
Issue
Detected JavaScript libraries
Browser errors were logged to the console
Missing source maps for large first-party JavaScript
help.spark.co.nz SEO score
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
Links are not crawlable
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Image elements do not have [alt] attributes
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
Tap targets are not sized appropriately
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Help.spark.co.nz can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Help.spark.co.nz main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
help.spark.co.nz
Open Graph description is not detected on the main page of Help Spark. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: