Tools & Wizards About Us
helpdesk.thejoint.com screenshot

Report Summary

  • 45

    Performance

    Renders faster than
    64% of other websites

  • 93

    Accessibility

    Visual factors better than
    that of 82% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 85

    SEO

    Google-friendlier than
    56% of websites

helpdesk.thejoint.com

SugarCRM

Page Load Speed

1.3 sec in total

First Response

139 ms

Resources Loaded

1.1 sec

Page Rendered

114 ms

helpdesk.thejoint.com screenshot

About Website

Click here to check amazing Helpdesk Thejoint content for United States. Otherwise, check out these important facts you probably never knew about helpdesk.thejoint.com

Visit helpdesk.thejoint.com

Key Findings

We analyzed Helpdesk.thejoint.com page load time and found that the first response time was 139 ms and then it took 1.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

helpdesk.thejoint.com performance score

45

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value9.6 s

0/100

10%

LCP (Largest Contentful Paint)

Value11.4 s

0/100

25%

SI (Speed Index)

Value9.6 s

11/100

10%

TBT (Total Blocking Time)

Value220 ms

87/100

30%

CLS (Cumulative Layout Shift)

Value0.016

100/100

15%

TTI (Time to Interactive)

Value10.6 s

23/100

10%

Network Requests Diagram

helpdesk.thejoint.com

139 ms

helpdesk.thejoint.com

373 ms

reset.css

66 ms

amember.css

129 ms

shadowbox.css

188 ms

Our browser made a total of 10 requests to load all elements on the main page. We found that 80% of them (8 requests) were addressed to the original Helpdesk.thejoint.com, 20% (2 requests) were made to Ssl.google-analytics.com. The less responsive or slowest element that took the longest time to load (373 ms) belongs to the original domain Helpdesk.thejoint.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 36.8 kB (22%)

Content Size

165.7 kB

After Optimization

129.0 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Helpdesk.thejoint.com main page is 165.7 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only 5% of websites need less resources to load. Images take 94.9 kB which makes up the majority of the site volume.

HTML Optimization

-72%

Potential reduce by 4.0 kB

  • Original 5.6 kB
  • After minification 5.0 kB
  • After compression 1.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 4.0 kB or 72% of the original size.

Image Optimization

-0%

Potential reduce by 169 B

  • Original 94.9 kB
  • After minification 94.7 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Helpdesk Thejoint images are well optimized though.

JavaScript Optimization

-45%

Potential reduce by 24.9 kB

  • Original 55.2 kB
  • After minification 55.2 kB
  • After compression 30.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 24.9 kB or 45% of the original size.

CSS Optimization

-77%

Potential reduce by 7.7 kB

  • Original 10.1 kB
  • After minification 7.0 kB
  • After compression 2.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Helpdesk.thejoint.com needs all CSS files to be minified and compressed as it can save up to 7.7 kB or 77% of the original size.

Requests Breakdown

We found no issues to fix!

Requests Now

8

After Optimization

8

  • Images
  • JavaScript
  • CSS

The browser has sent 8 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Helpdesk Thejoint. According to our analytics all requests are already optimized.

Network Requests Diagram

helpdesk.thejoint.com

helpdesk.thejoint.com

139 ms

helpdesk.thejoint.com

helpdesk.thejoint.com

373 ms

reset.css

reset.css

66 ms

amember.css

amember.css

129 ms

shadowbox.css

shadowbox.css

188 ms

shadowbox.js

shadowbox.js

313 ms

login-bg-helpdesk.jpg

login-bg-helpdesk.jpg

249 ms

sign-in.png

sign-in.png

69 ms

ga.js

ga.js

32 ms

__utm.gif

__utm.gif

14 ms

Accessibility Review

helpdesk.thejoint.com accessibility score

93

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-*] attributes do not match their roles

Best Practices

helpdesk.thejoint.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

helpdesk.thejoint.com SEO score

85

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

robots.txt is not valid

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Helpdesk.thejoint.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Helpdesk.thejoint.com main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

helpdesk.thejoint.com

Open Graph description is not detected on the main page of Helpdesk Thejoint. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: