1.5 sec in total
176 ms
1.1 sec
240 ms
Welcome to support.up.co homepage info - get ready to check Support Up best content for United States right away, or after learning these important things about support.up.co
As one of the largest pre-seed investors, we’re on a mission to invest in an unprecedented number of startups, enabling more capital to flow to entrepreneurs.
Visit support.up.coWe analyzed Support.up.co page load time and found that the first response time was 176 ms and then it took 1.3 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.
support.up.co performance score
name
value
score
weighting
Value5.4 s
7/100
10%
Value40.1 s
0/100
25%
Value18.3 s
0/100
10%
Value5,070 ms
0/100
30%
Value0
100/100
15%
Value38.8 s
0/100
10%
176 ms
134 ms
61 ms
109 ms
78 ms
Our browser made a total of 35 requests to load all elements on the main page. We found that 3% of them (1 request) were addressed to the original Support.up.co, 34% (12 requests) were made to D1z9ryalr1cz6s.cloudfront.net and 9% (3 requests) were made to Support.techstars.com. The less responsive or slowest element that took the longest time to load (304 ms) relates to the external source Chat.freshdesk.com.
Page size can be reduced by 805.9 kB (61%)
1.3 MB
524.4 kB
In fact, the total size of Support.up.co main page is 1.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Javascripts take 977.7 kB which makes up the majority of the site volume.
Potential reduce by 25.0 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 7.1 kB, which is 21% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 25.0 kB or 73% of the original size.
Potential reduce by 13.2 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Up needs image optimization as it can save up to 13.2 kB or 25% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.
Potential reduce by 580.2 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 580.2 kB or 59% of the original size.
Potential reduce by 187.5 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.up.co needs all CSS files to be minified and compressed as it can save up to 187.5 kB or 71% of the original size.
Number of requests can be reduced by 13 (45%)
29
16
The browser has sent 29 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Up. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.
support.up.co
176 ms
support.techstars.com
134 ms
home
61 ms
portal_utils-63b920a86a4acfe97c4d82c34c219ae6.css
109 ms
theme.css
78 ms
css
138 ms
portal_head-d7fcffb338aa28a32fac29d147a655d3.js
140 ms
syntaxhighlighter-e8388ba351837cdd47f60739f85825f1.js
107 ms
portal_bottom-b4331e32cc32840ec096b50c83abd627.js
137 ms
redactor-45eaa568aae7da0b6422c35f70bd04c8.js
132 ms
freshfone_portal-63ff6c90a643b9fb016086d3f18e7943.js
137 ms
en-778a07cfd489027db5c7ac2a4523553f.js
135 ms
portal_print-e7c8c1fc055b88c0b4d5591826cf1115.css
123 ms
ga.js
118 ms
img
155 ms
image-sprites.png
139 ms
hc-home.png
80 ms
integrations.png
172 ms
automations.png
173 ms
getting_started.png
171 ms
agent_guide.png
171 ms
knowledge.png
169 ms
icon-sprites-2.png
169 ms
community.png
173 ms
livechat.png
182 ms
askcommunity.png
185 ms
emailus.png
182 ms
u-WUoqrET9fUeobQW7jkRaCWcynf_cDxXwCLxiixG1c.ttf
169 ms
k3k702ZOKiLJc3WVjuplzNqQynqKV_9Plp7mupa0S4g.ttf
170 ms
visitor.css
66 ms
visitor.js
94 ms
__utm.gif
35 ms
collect
100 ms
0
35 ms
teamstatus
304 ms
support.up.co accessibility score
ARIA
These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
button, link, and menuitem elements do not have accessible names.
Elements with an ARIA [role] that require children to contain a specific [role] are missing some or all of those required children.
[role]s are not contained by their required parent element
Navigation
These are opportunities to improve keyboard navigation in your application.
Impact
Issue
Heading elements are not in a sequentially-descending order
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Image elements do not have [alt] attributes
Tables and lists
These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.
Impact
Issue
Lists do not contain only <li> elements and script supporting elements (<script> and <template>).
List items (<li>) are not contained within <ul> or <ol> parent elements.
support.up.co best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
General
Impact
Issue
Detected JavaScript libraries
Browser errors were logged to the console
Missing source maps for large first-party JavaScript
support.up.co SEO score
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Links do not have descriptive text
Image elements do not have [alt] attributes
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
Tap targets are not sized appropriately
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.up.co can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.up.co main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
support.up.co
Open Graph description is not detected on the main page of Support Up. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: