Report Summary

  • 86

    Performance

    Renders faster than
    89% of other websites

  • 86

    Accessibility

    Visual factors better than
    that of 62% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 92

    SEO

    Google-friendlier than
    75% of websites

help.xero.com

Xero Central

Page Load Speed

973 ms in total

First Response

306 ms

Resources Loaded

460 ms

Page Rendered

207 ms

help.xero.com screenshot

About Website

Click here to check amazing Help Xero content for Australia. Otherwise, check out these important facts you probably never knew about help.xero.com

Online help center for Xero customers. FAQs, getting started guides, videos, tips & tricks. Free Trial, Free Support.

Visit help.xero.com

Key Findings

We analyzed Help.xero.com page load time and found that the first response time was 306 ms and then it took 667 ms to load all DOM resources and completely render a web page. This is quite a good result, as only 10% of websites can load faster.

Performance Metrics

help.xero.com performance score

86

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.1 s

46/100

10%

LCP (Largest Contentful Paint)

Value3.1 s

75/100

25%

SI (Speed Index)

Value3.9 s

82/100

10%

TBT (Total Blocking Time)

Value0 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0.001

100/100

15%

TTI (Time to Interactive)

Value3.1 s

95/100

10%

Network Requests Diagram

help.xero.com

306 ms

xero-8fa6daa5.css

6 ms

libs-3d42e365.js

48 ms

xero-7f1ce21d.js

48 ms

analytics.js

43 ms

Our browser made a total of 10 requests to load all elements on the main page. We found that 80% of them (8 requests) were addressed to the original Help.xero.com, 20% (2 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (306 ms) belongs to the original domain Help.xero.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 352.6 kB (45%)

Content Size

781.9 kB

After Optimization

429.3 kB

In fact, the total size of Help.xero.com main page is 781.9 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Images take 328.0 kB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 19.5 kB

  • Original 24.5 kB
  • After minification 19.8 kB
  • After compression 4.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 4.7 kB, which is 19% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 19.5 kB or 80% of the original size.

Image Optimization

-4%

Potential reduce by 12.7 kB

  • Original 328.0 kB
  • After minification 315.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Help Xero images are well optimized though.

JavaScript Optimization

-69%

Potential reduce by 188.7 kB

  • Original 271.7 kB
  • After minification 271.7 kB
  • After compression 83.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 188.7 kB or 69% of the original size.

CSS Optimization

-83%

Potential reduce by 131.7 kB

  • Original 157.8 kB
  • After minification 157.8 kB
  • After compression 26.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Help.xero.com needs all CSS files to be minified and compressed as it can save up to 131.7 kB or 83% of the original size.

Requests Breakdown

We found no issues to fix!

Requests Now

8

After Optimization

8

The browser has sent 8 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Xero. According to our analytics all requests are already optimized.

Accessibility Review

help.xero.com accessibility score

86

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[role]s do not have all required [aria-*] attributes

High

[aria-*] attributes do not have valid values

Best Practices

help.xero.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

High

Browser errors were logged to the console

SEO Factors

help.xero.com SEO score

92

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    N/A

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Help.xero.com can be misinterpreted by Google and other search engines. Unfortunately we cannot identify language used on the page (probably there is a mix of languages, too little text or something else), while the claimed language is English. Our system also found out that Help.xero.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Help Xero. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: