Analyze

help.hipchat.com: Hipchat Server support resources

Page load speed analysis

  • 67/100

    Normal result
  • 6

    Successful tests
  • 2

    Failed tests
  • First response

    20 ms

  • Resources loaded

    989 ms

  • Page rendered

    186 ms

  • Total page load time

    1.2 sec

Click here to check amazing Help Hipchat content for United States. Otherwise, check out these important facts you probably never knew about help.hipchat.com

We analyzed Help.hipchat.com page load time and found that the first response time was 20 ms and then it took 1.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Page optimization

  • HTML 29.8 kB
    Images 59.8 kB
    Javascripts 845.7 kB
    CSS 375.2 kB

    In fact, the total size of Help.hipchat.com main page is 1.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Javascripts take 845.7 kB which makes up the majority of the site volume.

    • Original 29.8 kB
    • After minification 22.1 kB
    • After compression 7.3 kB

    HTML optimization

    HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 7.7 kB, which is 26% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 22.5 kB or 75% of the original size.

    • Original 59.8 kB
    • After optimization 51.9 kB

    Image optimization

    Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Help Hipchat needs image optimization as it can save up to 7.9 kB or 13% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

    • Original 845.7 kB
    • After minification 845.7 kB
    • After compression 261.2 kB

    JavaScript optimization

    It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 584.5 kB or 69% of the original size.

    • Original 375.2 kB
    • After minification 317.7 kB
    • After compression 84.2 kB

    CSS optimization

    CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Help.hipchat.com needs all CSS files to be minified and compressed as it can save up to 291.0 kB or 78% of the original size.

Network requests diagram

  • help.hipchat.com
  • hipchat-help-813698120.html
  • codemirror.min.css
  • neat.min.css
  • aui.css
  • aui-experimental.css
  • main.css
  • jquery.min.js
  • codemirror.min.js
  • javascript.min.js
  • xml.min.js
  • htmlmixed.min.js
  • shell.min.js
  • clike.min.js
  • lua.min.js
  • properties.min.js
  • underscore-min.js
  • almond.js
  • aui.min.js
  • aui-soy.min.js
  • aui-experimental.min.js
  • main.js
  • com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector.js
  • bootstrap.js
  • atl-analytics.min.js
  • 1053703113.js
  • logo-atlassian-documentation.png
  • Screen+Shot+2016-03-02+at+6.22.01+PM.png
  • image2016-3-2+18%3A27%3A17.png
  • SupportMeeple.gif
  • gears.gif
  • lighbulb.gif
  • lineto-circular-medium-c.woff
  • lineto-circular-book-c.woff
  • lineto-circular-bold-c.woff
  • lineto-circular-black-c.woff
  • atlassian-icons.woff
  • login
  • analytics.min.js
  • ee87e716

Our browser made a total of 40 requests to load all elements on the main page. We found that 3% of them (1 request) were addressed to the original Help.hipchat.com, 35% (14 requests) were made to Confluence.atlassian.com and 28% (11 requests) were made to Cdnjs.cloudflare.com. The less responsive or slowest element that took the longest time to load (589 ms) relates to the external source Ecosystem.atlassian.net.

Additional info on help.hipchat.com

Requests

The browser has sent 33 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Hipchat. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 21 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.

21

Javascripts

6

Images

5

CSS

1

AJAX

33

All

Possible request optimization

1

Javascripts

6

Images

1

CSS

1

AJAX

24

Optimized

9

All

Normal result

Redirects

As for redirects, our browser was forwarded to https://confluence.atlassian.com/display/HIPCHAT/HipChat+Help before it reached this domain.

IP address

Help.hipchat.com uses IP addresses which are currently shared with 5 other domains. The more sites share the same stack of IP addresses, the higher the host server’s workload is. It is strongly recommended that the host server should be changed or the hosting provider should be requested to give a different (separate) IP address for this domain.

Normal result

IP Trace

help.hipchat.com

hipchat.com

hpcloud.hipchat.com

wired.hipchat.com

zaarly.hipchat.com

34.199.203.7

34.235.50.195

help.hipchat.com

hpcloud.hipchat.com

wired.hipchat.com

zaarly.hipchat.com

thinkwell.hipchat.com

34.233.162.213

DNS records

Type Host Target/ip TTL Other
A

compatibilitywebloadbalancer-1319774959.us-east-1.elb.amazonaws.com

34.235.50.195 59
A

compatibilitywebloadbalancer-1319774959.us-east-1.elb.amazonaws.com

34.199.203.7 59
A

compatibilitywebloadbalancer-1319774959.us-east-1.elb.amazonaws.com

34.233.162.213 59
CNAME

help.hipchat.com

compatibilitywebloadbalancer-1319774959.us-east-1.elb.amazonaws.com 3599

Language and encoding

Good result

Language

EN en language flag

Detected

EN en language flag

Claimed

Encoding

UTF-8

Claimed

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Help.hipchat.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Help.hipchat.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

HTTPS certificate

SSL Certificate

Help.hipchat.com has no SSL certificate. Web browsing can be safer with HTTPS connection, so we suggest that it should be obtained for this site.

Poor result

Visitor World Map

Country of origin for 45.6% of all visits is United States. It’s good for Help.hipchat.com that their server is also located in United States, as that enables the majority of their visitors to benefit from a much faster page load time.

Good result

Poor result

Social Sharing Optimization

Open Graph description is not detected on the main page of Help Hipchat. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks:

help.hipchat.com

Share this report in social media

Analyze another website

Analyze