Tools & Wizards About Us
angrycustomer.org screenshot

Report Summary

  • 97

    Performance

    Renders faster than
    94% of other websites

  • 63

    Accessibility

    Visual factors better than
    that of 28% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 67

    SEO

    Google-friendlier than
    26% of websites

angrycustomer.org

Welcome To The Help You Need To Deal With Angry and Difficult Customers

Page Load Speed

517 ms in total

First Response

81 ms

Resources Loaded

333 ms

Page Rendered

103 ms

angrycustomer.org screenshot

About Website

Welcome to angrycustomer.org homepage info - get ready to check Angry Customer best content right away, or after learning these important things about angrycustomer.org

Learn, share and help others deal with difficult, angry customers and enhance your customer service skills.

Visit angrycustomer.org

Key Findings

We analyzed Angrycustomer.org page load time and found that the first response time was 81 ms and then it took 436 ms to load all DOM resources and completely render a web page. This is an excellent result, as only 5% of websites can load faster.

Performance Metrics

angrycustomer.org performance score

97

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.1 s

82/100

10%

LCP (Largest Contentful Paint)

Value2.3 s

94/100

25%

SI (Speed Index)

Value2.1 s

99/100

10%

TBT (Total Blocking Time)

Value0 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value2.1 s

99/100

10%

Network Requests Diagram

angrycustomer.org

81 ms

angrycustomer.org

90 ms

google_service.js

18 ms

dropdowntabs.js

21 ms

universal2011.css

40 ms

Our browser made a total of 22 requests to load all elements on the main page. We found that 82% of them (18 requests) were addressed to the original Angrycustomer.org, 9% (2 requests) were made to Ssl.google-analytics.com and 5% (1 request) were made to Partner.googleadservices.com. The less responsive or slowest element that took the longest time to load (114 ms) belongs to the original domain Angrycustomer.org.

Page Optimization Overview & Recommendations

Page size can be reduced by 10.5 kB (22%)

Content Size

48.4 kB

After Optimization

37.9 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Angrycustomer.org main page is 48.4 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only 10% of websites need less resources to load. Javascripts take 19.3 kB which makes up the majority of the site volume.

HTML Optimization

-66%

Potential reduce by 8.7 kB

  • Original 13.3 kB
  • After minification 12.2 kB
  • After compression 4.5 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 8.7 kB or 66% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 12.0 kB
  • After minification 12.0 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Angry Customer images are well optimized though.

JavaScript Optimization

-3%

Potential reduce by 636 B

  • Original 19.3 kB
  • After minification 19.3 kB
  • After compression 18.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-29%

Potential reduce by 1.1 kB

  • Original 3.8 kB
  • After minification 3.8 kB
  • After compression 2.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Angrycustomer.org needs all CSS files to be minified and compressed as it can save up to 1.1 kB or 29% of the original size.

Requests Breakdown

Number of requests can be reduced by 9 (45%)

Requests Now

20

After Optimization

11

  • Images
  • JavaScript
  • CSS

The browser has sent 20 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Angry Customer. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 4 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

angrycustomer.org

angrycustomer.org

81 ms

angrycustomer.org

angrycustomer.org

90 ms

google_service.js

google_service.js

18 ms

dropdowntabs.js

dropdowntabs.js

21 ms

universal2011.css

universal2011.css

40 ms

stylecustomerservice.css

stylecustomerservice.css

86 ms

ddcolortabs2.css

ddcolortabs2.css

87 ms

counter.js

counter.js

23 ms

ga.js

ga.js

25 ms

spacer.gif

spacer.gif

83 ms

logobacalsmalltrans.gif

logobacalsmalltrans.gif

90 ms

thinkingladysmall.gif

thinkingladysmall.gif

90 ms

thinkingmansmall.gif

thinkingmansmall.gif

89 ms

prayerman.gif

prayerman.gif

85 ms

techguymad40x60.gif

techguymad40x60.gif

102 ms

triumphantguy.gif

triumphantguy.gif

101 ms

employee40x60.gif

employee40x60.gif

106 ms

if-3dcover250x.gif

if-3dcover250x.gif

111 ms

Kindle-logoteeny.jpg

Kindle-logoteeny.jpg

114 ms

Building_Bridges_Bet_Cover200x300.jpg

Building_Bridges_Bet_Cover200x300.jpg

112 ms

__utm.gif

__utm.gif

16 ms

Texture0206.jpg

Texture0206.jpg

71 ms

Accessibility Review

angrycustomer.org accessibility score

63

Accessibility Issues

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Best Practices

angrycustomer.org best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

SEO Factors

angrycustomer.org SEO score

67

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Angrycustomer.org can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Angrycustomer.org main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

angrycustomer.org

Open Graph description is not detected on the main page of Angry Customer. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: