Tools & Wizards About Us

Report Summary

  • 69

    Performance

    Renders faster than
    80% of other websites

  • 94

    Accessibility

    Visual factors better than
    that of 83% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 100

    SEO

    Google-friendlier than
    94% of websites

ladesk.com

LiveAgent - Help Desk Software & Live Chat

Page Load Speed

2.5 sec in total

First Response

200 ms

Resources Loaded

1.5 sec

Page Rendered

788 ms

About Website

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Key Findings

We analyzed Ladesk.com page load time and found that the first response time was 200 ms and then it took 2.3 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

ladesk.com performance score

69

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.0 s

24/100

10%

LCP (Largest Contentful Paint)

Value5.2 s

24/100

25%

SI (Speed Index)

Value4.2 s

77/100

10%

TBT (Total Blocking Time)

Value40 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value4.9 s

77/100

10%

Network Requests Diagram

ladesk.com

200 ms

ladesk.com

369 ms

liveagent.com

510 ms

www.liveagent.com

121 ms

elementor-custom.min.css

10 ms

Our browser made a total of 36 requests to load all elements on the main page. We found that 6% of them (2 requests) were addressed to the original Ladesk.com, 94% (34 requests) were made to Liveagent.com. The less responsive or slowest element that took the longest time to load (510 ms) relates to the external source Liveagent.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 290.5 kB (59%)

Content Size

491.6 kB

After Optimization

201.1 kB

  • HTML
  • Images

In fact, the total size of Ladesk.com main page is 491.6 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. HTML takes 352.9 kB which makes up the majority of the site volume.

HTML Optimization

-82%

Potential reduce by 290.5 kB

  • Original 352.9 kB
  • After minification 352.9 kB
  • After compression 62.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 290.5 kB or 82% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 138.8 kB
  • After minification 138.8 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. La Desk images are well optimized though.

Requests Breakdown

Number of requests can be reduced by 14 (45%)

Requests Now

31

After Optimization

17

  • Images
  • JavaScript
  • CSS

The browser has sent 31 CSS, Javascripts, AJAX and image requests in order to completely render the main page of La Desk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 12 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

Accessibility Review

ladesk.com accessibility score

94

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

ladesk.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

ladesk.com SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Ladesk.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Ladesk.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph data is detected on the main page of La Desk. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: