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csat.ai screenshot

Report Summary

  • 21

    Performance

    Renders faster than
    39% of other websites

  • 85

    Accessibility

    Visual factors better than
    that of 58% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 84

    SEO

    Google-friendlier than
    52% of websites

csat.ai

CSAT.AI - Real-Time QA, Customer Signals & Targeted Coaching | Conversation Analytics

Page Load Speed

2.3 sec in total

First Response

81 ms

Resources Loaded

1.8 sec

Page Rendered

411 ms

csat.ai screenshot

About Website

Visit csat.ai now to see the best up-to-date CSAT content for India and also check out these interesting facts you probably never knew about csat.ai

Analyze 100% of your customer conversations with CSAT.AI. Get real-time QA scores, CX risk alerts, VoC insights, and 60-second coaching your team actually uses. All in your brand voice.

Visit csat.ai

Key Findings

We analyzed Csat.ai page load time and found that the first response time was 81 ms and then it took 2.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

csat.ai performance score

21

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.7 s

29/100

10%

LCP (Largest Contentful Paint)

Value8.2 s

2/100

25%

SI (Speed Index)

Value11.0 s

6/100

10%

TBT (Total Blocking Time)

Value2,330 ms

5/100

30%

CLS (Cumulative Layout Shift)

Value0.003

100/100

15%

TTI (Time to Interactive)

Value18.5 s

3/100

10%

Network Requests Diagram

csat.ai

81 ms

csat.ai

116 ms

www.csat.ai

236 ms

293 ms

style.css

100 ms

Our browser made a total of 72 requests to load all elements on the main page. We found that 76% of them (55 requests) were addressed to the original Csat.ai, 13% (9 requests) were made to I0.wp.com and 3% (2 requests) were made to Assets.calendly.com. The less responsive or slowest element that took the longest time to load (1.1 sec) relates to the external source I0.wp.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 109.3 kB (11%)

Content Size

960.2 kB

After Optimization

850.9 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Csat.ai main page is 960.2 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only a small number of websites need less resources to load. Javascripts take 572.0 kB which makes up the majority of the site volume.

HTML Optimization

-81%

Potential reduce by 104.4 kB

  • Original 129.4 kB
  • After minification 129.3 kB
  • After compression 24.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 104.4 kB or 81% of the original size.

Image Optimization

-0%

Potential reduce by 2 B

  • Original 256.6 kB
  • After minification 256.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. CSAT images are well optimized though.

JavaScript Optimization

-1%

Potential reduce by 4.8 kB

  • Original 572.0 kB
  • After minification 572.0 kB
  • After compression 567.2 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-4%

Potential reduce by 92 B

  • Original 2.3 kB
  • After minification 2.2 kB
  • After compression 2.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Csat.ai has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 17 (53%)

Requests Now

32

After Optimization

15

  • Images
  • JavaScript
  • CSS

The browser has sent 32 CSS, Javascripts, AJAX and image requests in order to completely render the main page of CSAT. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 15 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

csat.ai

csat.ai

81 ms

csat.ai

csat.ai

116 ms

www.csat.ai

www.csat.ai

236 ms

293 ms

style.css

style.css

100 ms

848433922

848433922

741 ms

widget.css

widget.css

524 ms

csat-ai-agent-dashboard.png

csat-ai-agent-dashboard.png

442 ms

cookie-law-info-table.css

cookie-law-info-table.css

190 ms

jquery.min.js

jquery.min.js

190 ms

264 ms

js

js

447 ms

widget.js

widget.js

747 ms

248 ms

i18n.min.js

i18n.min.js

263 ms

a11y.min.js

a11y.min.js

434 ms

435 ms

datepicker.min.js

datepicker.min.js

434 ms

448 ms

js

js

445 ms

434 ms

e-202441.js

e-202441.js

446 ms

Screen-Shot-2020-12-28-at-2.51.58-PM.png

Screen-Shot-2020-12-28-at-2.51.58-PM.png

461 ms

csat-ai-logo-transparent-1.png

csat-ai-logo-transparent-1.png

497 ms

top-dog-new.png

top-dog-new.png

726 ms

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CSAT-AI-Metrics-2022.gif

1108 ms

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csat-ai-flying-dog-e1618211869520.png

450 ms

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Yahoo-Fin-logo.png

461 ms

marketwatch.png

marketwatch.png

457 ms

cnbc-mini.png

cnbc-mini.png

481 ms

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venture-beat-mini.png

502 ms

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forbes-large.png

498 ms

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188 ms

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172 ms

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103 ms

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165 ms

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159 ms

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165 ms

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262 ms

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263 ms

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261 ms

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274 ms

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276 ms

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342 ms

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Accessibility Review

csat.ai accessibility score

85

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

csat.ai best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

csat.ai SEO score

84

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Csat.ai can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Csat.ai main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

csat.ai

Open Graph data is detected on the main page of CSAT. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: