Tools & Wizards About Us
customercrunch.com screenshot

Report Summary

  • 21

    Performance

    Renders faster than
    39% of other websites

  • 90

    Accessibility

    Visual factors better than
    that of 74% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 90

    SEO

    Google-friendlier than
    68% of websites

customercrunch.com

Customer Crunch - Your partner in achieving customer centricity

Page Load Speed

22 sec in total

First Response

126 ms

Resources Loaded

21.5 sec

Page Rendered

436 ms

customercrunch.com screenshot

About Website

Click here to check amazing Customer Crunch content for Australia. Otherwise, check out these important facts you probably never knew about customercrunch.com

Is customer churn a problem? What about customer acquisition? It may be time to lift the lid on your customer capability. We specialize in unlocking customer capability through customer journey mappin...

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Key Findings

We analyzed Customercrunch.com page load time and found that the first response time was 126 ms and then it took 21.9 sec to load all DOM resources and completely render a web page. This is an excellent result, as only a small number of websites can load faster.

Performance Metrics

customercrunch.com performance score

21

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.5 s

6/100

10%

LCP (Largest Contentful Paint)

Value9.9 s

0/100

25%

SI (Speed Index)

Value18.2 s

0/100

10%

TBT (Total Blocking Time)

Value1,170 ms

21/100

30%

CLS (Cumulative Layout Shift)

Value0.095

91/100

15%

TTI (Time to Interactive)

Value14.9 s

8/100

10%

Network Requests Diagram

customercrunch.com

126 ms

customercrunch.com

2671 ms

js

73 ms

api.js

62 ms

style.min.css

841 ms

Our browser made a total of 138 requests to load all elements on the main page. We found that 86% of them (119 requests) were addressed to the original Customercrunch.com, 6% (8 requests) were made to Embed.tawk.to and 3% (4 requests) were made to Fonts.googleapis.com. The less responsive or slowest element that took the longest time to load (6 sec) belongs to the original domain Customercrunch.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 175.4 kB (11%)

Content Size

1.6 MB

After Optimization

1.4 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Customercrunch.com main page is 1.6 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Javascripts take 786.1 kB which makes up the majority of the site volume.

HTML Optimization

-83%

Potential reduce by 94.7 kB

  • Original 114.3 kB
  • After minification 108.6 kB
  • After compression 19.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 94.7 kB or 83% of the original size.

Image Optimization

-7%

Potential reduce by 30.6 kB

  • Original 440.1 kB
  • After minification 409.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Customer Crunch images are well optimized though.

JavaScript Optimization

-4%

Potential reduce by 28.2 kB

  • Original 786.1 kB
  • After minification 786.1 kB
  • After compression 757.9 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-9%

Potential reduce by 22.0 kB

  • Original 256.7 kB
  • After minification 246.3 kB
  • After compression 234.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Customercrunch.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 95 (74%)

Requests Now

129

After Optimization

34

  • Images
  • JavaScript
  • CSS

The browser has sent 129 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Customer Crunch. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 52 to 1 for JavaScripts and from 45 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

customercrunch.com

customercrunch.com

126 ms

customercrunch.com

customercrunch.com

2671 ms

js

js

73 ms

api.js

api.js

62 ms

style.min.css

style.min.css

841 ms

vendors-style.css

vendors-style.css

851 ms

style.css

style.css

1060 ms

styles.css

styles.css

856 ms

rs6.css

rs6.css

851 ms

woocommerce-layout.css

woocommerce-layout.css

844 ms

woocommerce.css

woocommerce.css

1666 ms

wordpress_file_upload_style.css

wordpress_file_upload_style.css

1670 ms

wordpress_file_upload_style_safe.css

wordpress_file_upload_style_safe.css

1677 ms

wordpress_file_upload_adminbarstyle.css

wordpress_file_upload_adminbarstyle.css

1675 ms

jquery-ui.min.css

jquery-ui.min.css

1678 ms

jquery-ui-timepicker-addon.min.css

jquery-ui-timepicker-addon.min.css

1884 ms

all.min.css

all.min.css

2493 ms

bootstrap.min.css

bootstrap.min.css

2702 ms

xamin-style.css

xamin-style.css

2710 ms

responsive.css

responsive.css

2507 ms

css

css

54 ms

css

css

80 ms

css

css

88 ms

all.min.css

all.min.css

2496 ms

ionicons.min.css

ionicons.min.css

2718 ms

flaticon.css

flaticon.css

3316 ms

magnific-popup.css

magnific-popup.css

3323 ms

owl.carousel.min.css

owl.carousel.min.css

3325 ms

swiper.css

swiper.css

3517 ms

wow.css

wow.css

3535 ms

slick-theme.css

slick-theme.css

3539 ms

slick.css

slick.css

4143 ms

js_composer.min.css

js_composer.min.css

4565 ms

extra_vc_element_style.css

extra_vc_element_style.css

4148 ms

Defaults.css

Defaults.css

4342 ms

style.min.css

style.min.css

4349 ms

slick.min.css

slick.min.css

4360 ms

icons.css

icons.css

4957 ms

animate.min.css

animate.min.css

4972 ms

modal.min.css

modal.min.css

5163 ms

style.css

style.css

5175 ms

blog.css

blog.css

5186 ms

css

css

75 ms

animate.min.css

animate.min.css

5387 ms

recaptcha__en.js

recaptcha__en.js

37 ms

vc_openiconic.min.css

vc_openiconic.min.css

4947 ms

typicons.min.css

typicons.min.css

4962 ms

vc_entypo.min.css

vc_entypo.min.css

5138 ms

vc_linecons_icons.min.css

vc_linecons_icons.min.css

5147 ms

jquery.min.js

jquery.min.js

5371 ms

jquery-migrate.min.js

jquery-migrate.min.js

5159 ms

rbtools.min.js

rbtools.min.js

5359 ms

rs6.min.js

rs6.min.js

5585 ms

jquery.blockUI.min.js

jquery.blockUI.min.js

5136 ms

add-to-cart.min.js

add-to-cart.min.js

5148 ms

wordpress_file_upload_functions.js

wordpress_file_upload_functions.js

5371 ms

core.min.js

core.min.js

5167 ms

datepicker.min.js

datepicker.min.js

5144 ms

jquery-ui-timepicker-addon.min.js

jquery-ui-timepicker-addon.min.js

5146 ms

woocommerce-add-to-cart.js

woocommerce-add-to-cart.js

5342 ms

ultimate-params.min.js

ultimate-params.min.js

5167 ms

slick.min.js

slick.min.js

5160 ms

jquery-appear.min.js

jquery-appear.min.js

5359 ms

slick-custom.min.js

slick-custom.min.js

5150 ms

modernizr-custom.min.js

modernizr-custom.min.js

5151 ms

modal-all.min.js

modal-all.min.js

5549 ms

regenerator-runtime.min.js

regenerator-runtime.min.js

5180 ms

wp-polyfill.min.js

wp-polyfill.min.js

5165 ms

index.js

index.js

5383 ms

js.cookie.min.js

js.cookie.min.js

5154 ms

woocommerce.min.js

woocommerce.min.js

5155 ms

cart-fragments.min.js

cart-fragments.min.js

5172 ms

mouse.min.js

mouse.min.js

5175 ms

slider.min.js

slider.min.js

5337 ms

bootstrap.min.js

bootstrap.min.js

5345 ms

countdown.js

countdown.js

5162 ms

appear.js

appear.js

5155 ms

jquery.countTo.js

jquery.countTo.js

5176 ms

jquery.magnific-popup.min.js

jquery.magnific-popup.min.js

5173 ms

skrollr.js

skrollr.js

5323 ms

isotope.pkgd.min.js

isotope.pkgd.min.js

5360 ms

owl.carousel.min.js

owl.carousel.min.js

5183 ms

popper.min.js

popper.min.js

5157 ms

swiper.min.js

swiper.min.js

5398 ms

slick.min.js

slick.min.js

5180 ms

wow.min.js

wow.min.js

5135 ms

sticky.js

sticky.js

5343 ms

xamin-custom.js

xamin-custom.js

4968 ms

js_composer_front.min.js

js_composer_front.min.js

4981 ms

vc-waypoints.min.js

vc-waypoints.min.js

4963 ms

logo.png

logo.png

3400 ms

dummy.png

dummy.png

3401 ms

DGA.png

DGA.png

3506 ms

IAPA.png

IAPA.png

3724 ms

ADMA.png

ADMA.png

3745 ms

DATA-Republic.png

DATA-Republic.png

3937 ms

TEALIUM.png

TEALIUM.png

4113 ms

australian-government-digital-transformation-strategy.png

australian-government-digital-transformation-strategy.png

4132 ms

about-us.png

about-us.png

4927 ms

cdc-products.png

cdc-products.png

4535 ms

sparca-products.png

sparca-products.png

4757 ms

Customer-Discovery.png

Customer-Discovery.png

4754 ms

Customised-Use-Cases.png

Customised-Use-Cases.png

4939 ms

Data-Science-Assets.png

Data-Science-Assets.png

4930 ms

S6u9w4BMUTPHh6UVSwiPHA.ttf

S6u9w4BMUTPHh6UVSwiPHA.ttf

45 ms

S6u9w4BMUTPHh50XSwiPHA.ttf

S6u9w4BMUTPHh50XSwiPHA.ttf

45 ms

S6uyw4BMUTPHjx4wWw.ttf

S6uyw4BMUTPHjx4wWw.ttf

46 ms

Program-Mapping.png

Program-Mapping.png

5327 ms

1erv7g4ei

1erv7g4ei

243 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVc.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVc.ttf

11 ms

fontawesome-webfont.woff

fontawesome-webfont.woff

5796 ms

ionicons.ttf

ionicons.ttf

5992 ms

CRM-Activity.png

CRM-Activity.png

5132 ms

Caroline-Elton.jpeg

Caroline-Elton.jpeg

5132 ms

MV.jpg

MV.jpg

5181 ms

WC.jpg

WC.jpg

5355 ms

DK.jpg

DK.jpg

5548 ms

MEASUREMENT-Big.png

MEASUREMENT-Big.png

5551 ms

P-Zone-Predictive-_-Prescriptive-1.png

P-Zone-Predictive-_-Prescriptive-1.png

5365 ms

Commercial-Interest.png

Commercial-Interest.png

5555 ms

OPTIMISED-OUTCOMES-big.png

OPTIMISED-OUTCOMES-big.png

5781 ms

state-side.png

state-side.png

5563 ms

logo-white.png

logo-white.png

5540 ms

arrow-icon.png

arrow-icon.png

5539 ms

customercrunch.com

customercrunch.com

5000 ms

cross.png

cross.png

4446 ms

ajax-loader.gif

ajax-loader.gif

4846 ms

loader.gif

loader.gif

4750 ms

transparent.png

transparent.png

4902 ms

SPARCA-Cube.png

SPARCA-Cube.png

5308 ms

woocommerce-smallscreen.css

woocommerce-smallscreen.css

824 ms

twk-event-polyfill.js

twk-event-polyfill.js

92 ms

twk-main.js

twk-main.js

17 ms

twk-vendor.js

twk-vendor.js

22 ms

twk-chunk-vendors.js

twk-chunk-vendors.js

27 ms

twk-chunk-common.js

twk-chunk-common.js

37 ms

twk-runtime.js

twk-runtime.js

20 ms

twk-app.js

twk-app.js

27 ms

Accessibility Review

customercrunch.com accessibility score

90

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

customercrunch.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

customercrunch.com SEO score

90

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Customercrunch.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Customercrunch.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

customercrunch.com

Open Graph data is detected on the main page of Customer Crunch. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: