Tools & Wizards About Us
support.citrix.com screenshot

Report Summary

  • 15

    Performance

    Renders faster than
    27% of other websites

  • 84

    Accessibility

    Visual factors better than
    that of 57% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 91

    SEO

    Google-friendlier than
    71% of websites

support.citrix.com

Knowledge Center - Citrix Support

Page Load Speed

78.6 sec in total

First Response

766 ms

Resources Loaded

67.9 sec

Page Rendered

9.9 sec

support.citrix.com screenshot

About Website

Visit support.citrix.com now to see the best up-to-date Support Citrix content for United States and also check out these interesting facts you probably never knew about support.citrix.com

Search Page for Support Content

Visit support.citrix.com

Key Findings

We analyzed Support.citrix.com page load time and found that the first response time was 766 ms and then it took 77.9 sec to load all DOM resources and completely render a web page. This is an excellent result, as only a small number of websites can load faster. Unfortunately, there were 7 request timeouts, which can generally increase the web page load time, as the browser stays idle while waiting for website response.

Performance Metrics

support.citrix.com performance score

15

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.5 s

14/100

10%

LCP (Largest Contentful Paint)

Value13.0 s

0/100

25%

SI (Speed Index)

Value7.7 s

25/100

10%

TBT (Total Blocking Time)

Value1,580 ms

12/100

30%

CLS (Cumulative Layout Shift)

Value0.252

49/100

15%

TTI (Time to Interactive)

Value16.9 s

5/100

10%

Network Requests Diagram

support.citrix.com

766 ms

201 ms

ruxitagentjs_2fhqr_10125170809091310.js

188 ms

core.min.2.134.1.css

1416 ms

main.min.2.134.1.css

2166 ms

Our browser made a total of 86 requests to load all elements on the main page. We found that 1% of them (1 request) were addressed to the original Support.citrix.com, 45% (39 requests) were made to Citrix.com and 8% (7 requests) were made to Assets.adobedtm.com. The less responsive or slowest element that took the longest time to load (20.4 sec) relates to the external source Googleadservices.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 1.8 MB (55%)

Content Size

3.2 MB

After Optimization

1.5 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.citrix.com main page is 3.2 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Javascripts take 1.3 MB which makes up the majority of the site volume.

HTML Optimization

-86%

Potential reduce by 144.7 kB

  • Original 167.8 kB
  • After minification 121.1 kB
  • After compression 23.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 46.8 kB, which is 28% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 144.7 kB or 86% of the original size.

Image Optimization

-10%

Potential reduce by 98.5 kB

  • Original 1.0 MB
  • After minification 926.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Citrix images are well optimized though.

JavaScript Optimization

-70%

Potential reduce by 911.6 kB

  • Original 1.3 MB
  • After minification 1.3 MB
  • After compression 399.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 911.6 kB or 70% of the original size.

CSS Optimization

-86%

Potential reduce by 627.7 kB

  • Original 731.6 kB
  • After minification 723.6 kB
  • After compression 103.9 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.citrix.com needs all CSS files to be minified and compressed as it can save up to 627.7 kB or 86% of the original size.

Requests Breakdown

Number of requests can be reduced by 44 (59%)

Requests Now

75

After Optimization

31

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 75 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Citrix. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 35 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

support.citrix.com

support.citrix.com

766 ms

201 ms

ruxitagentjs_2fhqr_10125170809091310.js

ruxitagentjs_2fhqr_10125170809091310.js

188 ms

core.min.2.134.1.css

core.min.2.134.1.css

1416 ms

main.min.2.134.1.css

main.min.2.134.1.css

2166 ms

account.min.2.134.1.css

account.min.2.134.1.css

3017 ms

satelliteLib-2280fef6870824c578d374563ef7c7e35983c630.js

satelliteLib-2280fef6870824c578d374563ef7c7e35983c630.js

3308 ms

jquery.min.js

jquery.min.js

3016 ms

utils.min.js

utils.min.js

3015 ms

granite.min.js

granite.min.js

3015 ms

jquery.min.js

jquery.min.js

3015 ms

shared.min.js

shared.min.js

3016 ms

modern.min.js

modern.min.js

3276 ms

kernel.min.js

kernel.min.js

3276 ms

core.min.2.134.1.js

core.min.2.134.1.js

2999 ms

main.min.2.134.1.js

main.min.2.134.1.js

3131 ms

satellite-530d22b4b9a814c9ae0001d8.js

satellite-530d22b4b9a814c9ae0001d8.js

325 ms

KMR9SWLV.js

KMR9SWLV.js

1152 ms

evergage.min.js

evergage.min.js

1370 ms

analytics.js

analytics.js

1338 ms

S01uhXTh.min.js

S01uhXTh.min.js

1024 ms

linkid.js

linkid.js

3096 ms

tag.aspx

tag.aspx

4215 ms

token.json

token.json

1232 ms

rb_krc76990

rb_krc76990

7648 ms

ip.json

ip.json

9362 ms

collect

collect

2214 ms

collect

collect

5987 ms

cloud-cws-icon.png

cloud-cws-icon.png

3775 ms

security-icon.png

security-icon.png

3773 ms

dropdown-arrow.png

dropdown-arrow.png

3773 ms

profile.json

profile.json

3772 ms

ip.json

ip.json

8843 ms

utsync.ashx

utsync.ashx

5721 ms

ud.ashx

ud.ashx

7064 ms

ga-audiences

ga-audiences

6894 ms

citrixsans-regular.woff

citrixsans-regular.woff

2709 ms

Citrix-Icons-v8.ttf

Citrix-Icons-v8.ttf

2708 ms

citrixsans-semibold.woff

citrixsans-semibold.woff

2706 ms

citrixsans-bold.woff

citrixsans-bold.woff

2705 ms

citrix-icons.woff

citrix-icons.woff

2692 ms

citrixsans-light.woff

citrixsans-light.woff

2691 ms

satellite-5565f5746135390017a10000.js

satellite-5565f5746135390017a10000.js

1451 ms

satellite-562eab0b64746d2a47001ae3.js

satellite-562eab0b64746d2a47001ae3.js

2687 ms

munchkin.js

munchkin.js

3746 ms

satellite-56ba0adb64746d6dd0000a5f.js

satellite-56ba0adb64746d6dd0000a5f.js

3303 ms

satellite-59024b5264746d2dd2005ae1.js

satellite-59024b5264746d2dd2005ae1.js

3030 ms

pixel

pixel

1249 ms

pixel

pixel

1249 ms

serving

serving

3751 ms

iframe_api

iframe_api

7572 ms

gtm.js

gtm.js

8178 ms

collect

collect

483 ms

946 ms

munchkin.js

munchkin.js

6812 ms

.userinfo.json

.userinfo.json

1242 ms

1111.js

1111.js

2060 ms

spacer.gif

spacer.gif

425 ms

collect

collect

250 ms

collect

collect

2594 ms

collect

collect

2534 ms

collect

collect

2533 ms

imsync.ashx

imsync.ashx

7124 ms

the-best-of-synergy-2017-on-demand-972x252.png

the-best-of-synergy-2017-on-demand-972x252.png

4549 ms

www-widgetapi.js

www-widgetapi.js

2483 ms

conversion_async.js

conversion_async.js

20386 ms

conversion.js

conversion.js

20289 ms

tracker.js

tracker.js

20290 ms

insight.min.js

insight.min.js

20288 ms

fbevents.js

fbevents.js

20287 ms

uwt.js

uwt.js

20382 ms

satellite-55b254243962310798000362.js

satellite-55b254243962310798000362.js

19825 ms

twreceiver

twreceiver

19020 ms

sync.png

sync.png

13662 ms

ect.html

ect.html

2345 ms

s

s

2375 ms

u

u

1625 ms

talk-bubble.png

talk-bubble.png

1023 ms

documentation.png

documentation.png

1019 ms

heart.png

heart.png

1020 ms

relationship.png

relationship.png

1022 ms

cap.png

cap.png

975 ms

timer.png

timer.png

1361 ms

northface-scoreboard-award.jpg

northface-scoreboard-award.jpg

1361 ms

tsia-rated-outstanding.png

tsia-rated-outstanding.png

1361 ms

i2a-award.png

i2a-award.png

1361 ms

Accessibility Review

support.citrix.com accessibility score

84

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-hidden="true"] elements contain focusable descendents

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

High

Some elements have a [tabindex] value greater than 0

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

support.citrix.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

support.citrix.com SEO score

91

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.citrix.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.citrix.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.citrix.com

Open Graph data is detected on the main page of Support Citrix. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: