Tools & Wizards About Us
support.crashplanpro.com screenshot

Report Summary

  • 29

    Performance

    Renders faster than
    49% of other websites

  • 94

    Accessibility

    Visual factors better than
    that of 84% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 79

    SEO

    Google-friendlier than
    40% of websites

support.crashplanpro.com

Cloud Backup Solutions - CrashPlan

Page Load Speed

2.3 sec in total

First Response

153 ms

Resources Loaded

2 sec

Page Rendered

152 ms

support.crashplanpro.com screenshot

About Website

Click here to check amazing Support Crash Plan Pro content for United States. Otherwise, check out these important facts you probably never knew about support.crashplanpro.com

Protect your business seamlessly with CrashPlan; cloud backup software which offers endpoint backup and recovery for both enterprise and small business.

Visit support.crashplanpro.com

Key Findings

We analyzed Support.crashplanpro.com page load time and found that the first response time was 153 ms and then it took 2.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

support.crashplanpro.com performance score

29

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.2 s

44/100

10%

LCP (Largest Contentful Paint)

Value7.8 s

3/100

25%

SI (Speed Index)

Value6.4 s

40/100

10%

TBT (Total Blocking Time)

Value1,080 ms

24/100

30%

CLS (Cumulative Layout Shift)

Value0.165

71/100

15%

TTI (Time to Interactive)

Value11.9 s

16/100

10%

Network Requests Diagram

support.crashplanpro.com

153 ms

support

92 ms

support.code42.com

105 ms

anonymous.css

21 ms

community.min.js

78 ms

Our browser made a total of 58 requests to load all elements on the main page. We found that 2% of them (1 request) were addressed to the original Support.crashplanpro.com, 19% (11 requests) were made to Support.code42.com and 16% (9 requests) were made to Use.typekit.net. The less responsive or slowest element that took the longest time to load (561 ms) relates to the external source Zn_5w01fmm70jcixtn-code42.siteintercept.qualtrics.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 1.1 MB (67%)

Content Size

1.6 MB

After Optimization

520.7 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.crashplanpro.com main page is 1.6 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Javascripts take 1.4 MB which makes up the majority of the site volume.

HTML Optimization

-68%

Potential reduce by 38.9 kB

  • Original 57.2 kB
  • After minification 55.4 kB
  • After compression 18.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 38.9 kB or 68% of the original size.

Image Optimization

-1%

Potential reduce by 433 B

  • Original 58.9 kB
  • After minification 58.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Crash Plan Pro images are well optimized though.

JavaScript Optimization

-70%

Potential reduce by 1.0 MB

  • Original 1.4 MB
  • After minification 1.4 MB
  • After compression 441.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 1.0 MB or 70% of the original size.

CSS Optimization

-76%

Potential reduce by 9.2 kB

  • Original 12.1 kB
  • After minification 11.9 kB
  • After compression 2.9 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.crashplanpro.com needs all CSS files to be minified and compressed as it can save up to 9.2 kB or 76% of the original size.

Requests Breakdown

Number of requests can be reduced by 25 (66%)

Requests Now

38

After Optimization

13

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 38 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Crash Plan Pro. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 22 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

support.crashplanpro.com

support.crashplanpro.com

153 ms

support

support

92 ms

support.code42.com

support.code42.com

105 ms

anonymous.css

anonymous.css

21 ms

community.min.js

community.min.js

78 ms

jquery.easydropdown.min.js

jquery.easydropdown.min.js

195 ms

main-nav-truncation.js

main-nav-truncation.js

196 ms

c42.version.js

c42.version.js

196 ms

alert-scroller.js

alert-scroller.js

204 ms

fieldsuggest3.js

fieldsuggest3.js

204 ms

analytics.js

analytics.js

130 ms

hou4pqk.js

hou4pqk.js

383 ms

gtm.js

gtm.js

133 ms

1450367372-logo.png

1450367372-logo.png

127 ms

banner-support.jpg

banner-support.jpg

251 ms

ratings

ratings

131 ms

pagefooter.json

pagefooter.json

351 ms

f1.js

f1.js

127 ms

css

css

125 ms

print.css

print.css

69 ms

collect

collect

83 ms

collect

collect

70 ms

collect

collect

69 ms

collect

collect

76 ms

9k-RPmcnxYEPm8CNFsH2gg.woff

9k-RPmcnxYEPm8CNFsH2gg.woff

19 ms

wkfQbvfT_02e2IWO3yYueQ.woff

wkfQbvfT_02e2IWO3yYueQ.woff

24 ms

oUan5VrEkpzIazlUe5ieaA.woff

oUan5VrEkpzIazlUe5ieaA.woff

37 ms

mrl8jkM18OlOQN8JLgasDxM0YzuT7MdOe03otPbuUS0.woff

mrl8jkM18OlOQN8JLgasDxM0YzuT7MdOe03otPbuUS0.woff

36 ms

leqv3v-yTsJNC7nFznSMqVkQc6VGVFSmCnC_l7QZG60.woff

leqv3v-yTsJNC7nFznSMqVkQc6VGVFSmCnC_l7QZG60.woff

36 ms

ga-audiences

ga-audiences

32 ms

support.code42.com

support.code42.com

103 ms

tag.js

tag.js

11 ms

tracking.js

tracking.js

122 ms

icons.data.svg.css

icons.data.svg.css

30 ms

tag

tag

7 ms

analytics.js

analytics.js

83 ms

Zh5r25ARMZ8rfY1Piu1rM0PozEbdFcGLyXSqcZf6Yj6ffOAREN32IgCjMKM2HMJtM3.woff

Zh5r25ARMZ8rfY1Piu1rM0PozEbdFcGLyXSqcZf6Yj6ffOAREN32IgCjMKM2HMJtM3.woff

29 ms

hCVvsRTUKDJOgMwfK8xY-zXLcnH34Yq5lKzYBDMehvtffOhREN32IgCjMKM2HMJtMb.woff

hCVvsRTUKDJOgMwfK8xY-zXLcnH34Yq5lKzYBDMehvtffOhREN32IgCjMKM2HMJtMb.woff

65 ms

ypvk_yI2b-_vul5TuOuCZyV2eGRIe_yhSVroliFb0uCffOcREN32IgCjMKM2HMJtgM.woff

ypvk_yI2b-_vul5TuOuCZyV2eGRIe_yhSVroliFb0uCffOcREN32IgCjMKM2HMJtgM.woff

89 ms

sZqw0BeOokIUXxHaXeJCmT6us5b-fw1GREgUAYifXAqffO0REN32IgCjMKM2HMJtg6.woff

sZqw0BeOokIUXxHaXeJCmT6us5b-fw1GREgUAYifXAqffO0REN32IgCjMKM2HMJtg6.woff

146 ms

xqVP_NlehvgpJO5h_V34xXezRxrbA32DzQeKgbWOwj3ffO-REN32IgCjMKM2HMJt2b.woff

xqVP_NlehvgpJO5h_V34xXezRxrbA32DzQeKgbWOwj3ffO-REN32IgCjMKM2HMJt2b.woff

147 ms

0jy7OQTIhMkCdK0oczhImj9i8C3QSRmxfh6p5h-3G6qffO7REN32IgCjMKM2HMJt26.woff

0jy7OQTIhMkCdK0oczhImj9i8C3QSRmxfh6p5h-3G6qffO7REN32IgCjMKM2HMJt26.woff

146 ms

pCd-eSxohJzlFG_mee9Rq96Hk8NChPkZPrZV8D98qnjffOkREN32IgCjMKM2HMJtIM.woff

pCd-eSxohJzlFG_mee9Rq96Hk8NChPkZPrZV8D98qnjffOkREN32IgCjMKM2HMJtIM.woff

147 ms

script_data.js

script_data.js

95 ms

p.gif

p.gif

136 ms

localization.en.0.3632191afe35222a6b78c04d457adc0d_aeb9e3bc090b7c72425baacd120fd60f.js

localization.en.0.3632191afe35222a6b78c04d457adc0d_aeb9e3bc090b7c72425baacd120fd60f.js

43 ms

ping

ping

72 ms

livechat-window-controls.png

livechat-window-controls.png

24 ms

open_chat.cgi

open_chat.cgi

51 ms

livechat-classic_f726105e9a.ttf

livechat-classic_f726105e9a.ttf

29 ms

embedded.20160318100705.js

embedded.20160318100705.js

102 ms

insight.min.js

insight.min.js

26 ms

conversion_async.js

conversion_async.js

46 ms

561 ms

55 ms

31 ms

16 ms

l

l

23 ms

Accessibility Review

support.crashplanpro.com accessibility score

94

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

support.crashplanpro.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

support.crashplanpro.com SEO score

79

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    N/A

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.crashplanpro.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.crashplanpro.com main page’s claimed encoding is . Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

support.crashplanpro.com

Open Graph description is not detected on the main page of Support Crash Plan Pro. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: