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thetrainline.custhelp.com screenshot

Report Summary

  • 0

    Performance

  • 0

    Accessibility

  • 0

    Best Practices

  • 0

    SEO

thetrainline.custhelp.com

Site Maintenance in progress

Page Load Speed

3.2 sec in total

First Response

168 ms

Resources Loaded

2.8 sec

Page Rendered

231 ms

thetrainline.custhelp.com screenshot

About Website

Visit thetrainline.custhelp.com now to see the best up-to-date Thetrainline Custhelp content for United States and also check out these interesting facts you probably never knew about thetrainline.custhelp.com

Online help for our customers who are trying to buy, or have bought train tickets in the UK - the UK’s No.1 independent online rail ticket retailer.

Visit thetrainline.custhelp.com

Key Findings

We analyzed Thetrainline.custhelp.com page load time and found that the first response time was 168 ms and then it took 3 sec to load all DOM resources and completely render a web page. This is a poor result, as 55% of websites can load faster.

Performance Metrics

thetrainline.custhelp.com performance score

0

Network Requests Diagram

thetrainline.custhelp.com

168 ms

help.thetrainline.com

356 ms

10

1048 ms

container.css

408 ms

standard.themes.ecommerce_2015.SITE.css

420 ms

Our browser made a total of 49 requests to load all elements on the main page. We found that 2% of them (1 request) were addressed to the original Thetrainline.custhelp.com, 63% (31 requests) were made to Ehelp.thetrainline.com and 8% (4 requests) were made to Platform.twitter.com. The less responsive or slowest element that took the longest time to load (1 sec) relates to the external source Ehelp.thetrainline.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 723.0 kB (62%)

Content Size

1.2 MB

After Optimization

441.9 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Thetrainline.custhelp.com main page is 1.2 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Javascripts take 731.8 kB which makes up the majority of the site volume.

HTML Optimization

-85%

Potential reduce by 124.0 kB

  • Original 145.3 kB
  • After minification 124.7 kB
  • After compression 21.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 20.6 kB, which is 14% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 124.0 kB or 85% of the original size.

Image Optimization

-0%

Potential reduce by 95 B

  • Original 178.8 kB
  • After minification 178.7 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Thetrainline Custhelp images are well optimized though.

JavaScript Optimization

-69%

Potential reduce by 507.1 kB

  • Original 731.8 kB
  • After minification 726.2 kB
  • After compression 224.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 507.1 kB or 69% of the original size.

CSS Optimization

-84%

Potential reduce by 91.7 kB

  • Original 109.0 kB
  • After minification 87.1 kB
  • After compression 17.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Thetrainline.custhelp.com needs all CSS files to be minified and compressed as it can save up to 91.7 kB or 84% of the original size.

Requests Breakdown

Number of requests can be reduced by 33 (80%)

Requests Now

41

After Optimization

8

  • Images
  • JavaScript
  • CSS

The browser has sent 41 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Thetrainline Custhelp. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 21 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

thetrainline.custhelp.com

thetrainline.custhelp.com

168 ms

help.thetrainline.com

help.thetrainline.com

356 ms

10

10

1048 ms

container.css

container.css

408 ms

standard.themes.ecommerce_2015.SITE.css

standard.themes.ecommerce_2015.SITE.css

420 ms

standard.themes.ecommerce_2015.css

standard.themes.ecommerce_2015.css

415 ms

popUp_2007.js

popUp_2007.js

306 ms

hideShow_2007.js

hideShow_2007.js

309 ms

rollovers_2007.js

rollovers_2007.js

387 ms

upgrades_after_tango.css

upgrades_after_tango.css

496 ms

yahoo-dom-event.js

yahoo-dom-event.js

390 ms

calendar-min.js

calendar-min.js

496 ms

container-min.js

container-min.js

428 ms

dragdrop-min.js

dragdrop-min.js

512 ms

slider-min.js

slider-min.js

541 ms

container_core-min.js

container_core-min.js

541 ms

animation-min.js

animation-min.js

604 ms

s_code.js

s_code.js

234 ms

p_code.js

p_code.js

190 ms

RightNow.js

RightNow.js

814 ms

standard.74ba8dfb3bb3b8b9ed74e3df11167a8b.js

standard.74ba8dfb3bb3b8b9ed74e3df11167a8b.js

651 ms

list.6a39fe416ce9f5a1386cc53188591ba7.js

list.6a39fe416ce9f5a1386cc53188591ba7.js

684 ms

ga.js

ga.js

51 ms

logo-trainline.svg

logo-trainline.svg

267 ms

home-page.jpg

home-page.jpg

472 ms

rounded_border_sprite.png

rounded_border_sprite.png

235 ms

icon-tick2.png

icon-tick2.png

285 ms

icon-disruption.png

icon-disruption.png

317 ms

icon-note-noshadow.png

icon-note-noshadow.png

318 ms

widgets.js

widgets.js

52 ms

business_sprite_igm.gif

business_sprite_igm.gif

438 ms

2UX7WLTfW3W8TclTUvlFyQ.woff

2UX7WLTfW3W8TclTUvlFyQ.woff

47 ms

zN7GBFwfMP4uA6AR0HCoLQ.ttf

zN7GBFwfMP4uA6AR0HCoLQ.ttf

86 ms

ttl-icons-1.0.33.woff

ttl-icons-1.0.33.woff

438 ms

TLCircularTT-Bold.woff

TLCircularTT-Bold.woff

449 ms

white_arrow_left.png

white_arrow_left.png

298 ms

white_arrow_right.png

white_arrow_right.png

298 ms

sprites-1x.4.23.3437.png

sprites-1x.4.23.3437.png

347 ms

acs.js

acs.js

44 ms

e.js

e.js

142 ms

timeline.d11f7a3b3287fb94220e8ee6d03cc772.js

timeline.d11f7a3b3287fb94220e8ee6d03cc772.js

18 ms

syndication

syndication

98 ms

552456134892978177

552456134892978177

162 ms

s44783005940262

s44783005940262

99 ms

r

r

67 ms

timeline.47ab5d19e8ed22531abcf4f86f3ae53a.light.ltr.css

timeline.47ab5d19e8ed22531abcf4f86f3ae53a.light.ltr.css

3 ms

timeline.47ab5d19e8ed22531abcf4f86f3ae53a.light.ltr.css

timeline.47ab5d19e8ed22531abcf4f86f3ae53a.light.ltr.css

6 ms

CZeg8tTu_normal.jpg

CZeg8tTu_normal.jpg

137 ms

sprite.png

sprite.png

153 ms

SEO Factors

thetrainline.custhelp.com SEO score

0

Language and Encoding

  • Language Detected

    N/A

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Thetrainline.custhelp.com can be misinterpreted by Google and other search engines. Unfortunately we cannot identify language used on the page (probably there is a mix of languages, too little text or something else), while the claimed language is English. Our system also found out that Thetrainline.custhelp.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

thetrainline.custhelp.com

Open Graph description is not detected on the main page of Thetrainline Custhelp. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: