2.1 sec in total
561 ms
1.4 sec
138 ms
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Visit customerservice.dialamerica.comWe analyzed Customerservice.dialamerica.com page load time and found that the first response time was 561 ms and then it took 1.5 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.
customerservice.dialamerica.com performance score
name
value
score
weighting
Value2.2 s
78/100
10%
Value2.5 s
89/100
25%
Value2.2 s
99/100
10%
Value20 ms
100/100
30%
Value0.035
100/100
15%
Value3.3 s
93/100
10%
561 ms
524 ms
63 ms
95 ms
155 ms
Our browser made a total of 30 requests to load all elements on the main page. We found that 70% of them (21 requests) were addressed to the original Customerservice.dialamerica.com, 17% (5 requests) were made to Decision7.ignitemedia.com and 7% (2 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (561 ms) belongs to the original domain Customerservice.dialamerica.com.
Page size can be reduced by 196.3 kB (69%)
284.1 kB
87.8 kB
In fact, the total size of Customerservice.dialamerica.com main page is 284.1 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 15% of websites need less resources to load. Javascripts take 227.2 kB which makes up the majority of the site volume.
Potential reduce by 26.0 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 5.2 kB, which is 16% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 26.0 kB or 79% of the original size.
Potential reduce by 1.5 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Customer Service Dial America images are well optimized though.
Potential reduce by 164.1 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 164.1 kB or 72% of the original size.
Potential reduce by 4.6 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Customerservice.dialamerica.com needs all CSS files to be minified and compressed as it can save up to 4.6 kB or 80% of the original size.
Number of requests can be reduced by 22 (79%)
28
6
The browser has sent 28 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Customer Service Dial America. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 11 to 1 for JavaScripts and as a result speed up the page load time.
customerservice.dialamerica.com
561 ms
default.aspx
524 ms
js.js
63 ms
CustomerServiceR.css
95 ms
WebResource.axd
155 ms
WebResource.axd
172 ms
logocustomerservice.gif
48 ms
blank.gif
70 ms
btn_LogOn.gif
71 ms
btn_burgerMenu.png
96 ms
cus_serv.jpg
137 ms
alert.gif
98 ms
btn_MakePmt.gif
103 ms
btn_AcctInfo.gif
104 ms
btn_AddrChange.gif
136 ms
btn_GenInquiry.gif
136 ms
btn_MissingIssue.gif
137 ms
btn_BillInquiry.gif
142 ms
btn_Suggestions.gif
174 ms
btn_FAQ.gif
206 ms
btn_Ordermag.gif
207 ms
analytics.js
27 ms
ClientScript_Button62_171.js
59 ms
newTrk.js
80 ms
collect
15 ms
jquery-1.4.2.min.js
12 ms
AjaxHandler.aspx
6 ms
AjaxHandler.aspx
31 ms
130
57 ms
AjaxHandler.aspx
14 ms
customerservice.dialamerica.com accessibility score
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Internationalization and localization
These are opportunities to improve the interpretation of your content by users in different locales.
Impact
Issue
<html> element does not have a [lang] attribute
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Image elements do not have [alt] attributes
Form elements do not have associated labels
Links do not have a discernible name
Tables and lists
These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.
Impact
Issue
Lists do not contain only <li> elements and script supporting elements (<script> and <template>).
List items (<li>) are not contained within <ul> or <ol> parent elements.
customerservice.dialamerica.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Serves images with low resolution
General
Impact
Issue
Browser errors were logged to the console
Issues were logged in the Issues panel in Chrome Devtools
customerservice.dialamerica.com SEO score
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Image elements do not have [alt] attributes
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
Tap targets are not sized appropriately
EN
N/A
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Customerservice.dialamerica.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Customerservice.dialamerica.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
customerservice.dialamerica.com
Open Graph description is not detected on the main page of Customer Service Dial America. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: