2.2 sec in total
14 ms
1.7 sec
429 ms
Visit freshdesk.com now to see the best up-to-date Freshdesk content for India and also check out these interesting facts you probably never knew about freshdesk.com
Freshdesk is a simple, easy-to-use helpdesk system empowering world-class customer support teams with better context and collaboration. 14-day free trial available!
Visit freshdesk.comWe analyzed Freshdesk.com page load time and found that the first response time was 14 ms and then it took 2.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.
freshdesk.com performance score
name
value
score
weighting
Value3.8 s
28/100
10%
Value10.6 s
0/100
25%
Value14.7 s
1/100
10%
Value26,680 ms
0/100
30%
Value0.094
91/100
15%
Value53.8 s
0/100
10%
14 ms
43 ms
72 ms
406 ms
48 ms
Our browser made a total of 128 requests to load all elements on the main page. We found that 30% of them (39 requests) were addressed to the original Freshdesk.com, 4% (5 requests) were made to Fonts.gstatic.com and 4% (5 requests) were made to Match.adsrvr.org. The less responsive or slowest element that took the longest time to load (741 ms) relates to the external source Widget.as.criteo.com.
Page size can be reduced by 1.4 MB (41%)
3.5 MB
2.1 MB
In fact, the total size of Freshdesk.com main page is 3.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 55% of websites need less resources to load. Images take 1.5 MB which makes up the majority of the site volume.
Potential reduce by 37.1 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 5.5 kB, which is 11% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 37.1 kB or 73% of the original size.
Potential reduce by 192.1 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Freshdesk needs image optimization as it can save up to 192.1 kB or 13% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.
Potential reduce by 673.4 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 673.4 kB or 57% of the original size.
Potential reduce by 499.3 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Freshdesk.com needs all CSS files to be minified and compressed as it can save up to 499.3 kB or 69% of the original size.
Number of requests can be reduced by 71 (65%)
110
39
The browser has sent 110 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Freshdesk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 37 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.
freshdesk.com
14 ms
freshdesk.com
43 ms
css
72 ms
2447560213.js
406 ms
freshdesk.css
48 ms
head.js
25 ms
respond.min.js
22 ms
fd-scripts-loader.js
22 ms
gss-scripts.js
21 ms
all.js
168 ms
signup.js
37 ms
fd-logo.png
193 ms
dew_grayscale_96x.gif
217 ms
stripe-pattern-black.png
185 ms
homepage-header.jpg
216 ms
popup_promotion_SF.png
232 ms
fs-logo.png
192 ms
tour-home1X.jpg
226 ms
tour-home.png
215 ms
3M_logo.jpg
215 ms
xiaiomi_logo_png.png
230 ms
Clear_channel_logo.jpg
233 ms
Dandelion_Chocolates_logo.jpg
228 ms
Honda_logo.jpg
231 ms
Hugo_boss_logo.jpg
231 ms
Macmillan_logo.jpg
245 ms
Movember_logo.jpg
245 ms
Cisco_logo.png
246 ms
Petronas.jpg
323 ms
QuizUp_logo.jpg
243 ms
pearson_logo.jpg
321 ms
Toshiba_logo.jpg
387 ms
Tutu_progect_logo.jpg
368 ms
Sony_logo.jpg
388 ms
unicef_logo.jpg
386 ms
goodreads_logo.jpg
387 ms
UPenn_logo.jpg
387 ms
devices-homepage-polygon.png
524 ms
appstore.png
427 ms
playstore.png
426 ms
gtm.js
319 ms
insight.min.js
217 ms
ODelI1aHBYDBqgeIAH2zlNzbP97U9sKh0jjxbPbfOKg.ttf
235 ms
toadOcfmlt9b38dHJxOBGMw1o1eFRj7wYC6JbISqOjY.ttf
361 ms
toadOcfmlt9b38dHJxOBGEMbjGELOEJD5J8DUmxkO-A.ttf
394 ms
toadOcfmlt9b38dHJxOBGLsbIrGiHa6JIepkyt5c0A0.ttf
418 ms
toadOcfmlt9b38dHJxOBGBPPOa1q11iOmmM9mDHHHX4.ttf
468 ms
348 ms
icomoon.woff
276 ms
geo2.js
226 ms
event
208 ms
analytics.js
209 ms
conversion_async.js
190 ms
roundtrip.js
161 ms
freshwidget.js
173 ms
ld.js
203 ms
_biz-a.js
303 ms
o.js
355 ms
up_loader.1.1.0.js
182 ms
aquant.js
168 ms
hotjar-78393.js
181 ms
fbevents.js
437 ms
event
37 ms
pix.js
40 ms
html2canvas.js
108 ms
freshwidget.css
167 ms
visitor.css
222 ms
visitor.js
293 ms
pixel;r=14322095;a=p-fNThFV74vDMMB;ezt=1;orderid=;revenue=;labels=_fp.event.Homepage;fpan=1;fpa=P0-1529878320-1456795642829;ns=0;ce=1;cm=;je=0;sr=1024x768x32;enc=n;dst=0;et=1456795642828;tzo=-180;ref=;url=https%3A%2F%2Ffreshdesk.com%2F;ogl=title.Freshdesk%20-%20Online%20customer%20support%20software%20and%20helpdesk%20solution%2Cdescription.Freshdesk%20is%20a%20cloud-based%20customer%20support%20software%20that%20lets%20you%20support%20custo%2Ctype.article%2Ctype.website%2Cimage.https%3A%2F%2Ffreshdesk%252Ecom%2Ffiles%2F3714%2F5093%2F8084%2Ffreshdesk_dew%252Ejpg%2Cimage%3Asecure_url.https%3A%2F%2Ffreshdesk%252Ecom%2Ffiles%2F3714%2F5093%2F8084%2Ffreshdesk_dew%252Ejpg%2Cimage%3Aurl.https%3A%2F%2Ffreshdesk%252Ecom%2Ffiles%2F3714%2F5093%2F8084%2Ffreshdesk_dew%252Ejpg
242 ms
modules-1f5c71aea63f8df71401422ed80fbe5f.js
170 ms
collect
80 ms
collect
201 ms
event
210 ms
event
202 ms
event
210 ms
ipv
87 ms
pixel
209 ms
usersync
258 ms
1
206 ms
rtset
442 ms
up
20 ms
Y7YKB2WW6FDQPHBBTHPINB.js
113 ms
generic
216 ms
universal_pixel.1.1.1.js
74 ms
o
62 ms
246 ms
ga-audiences
261 ms
BizibleAcct.js
149 ms
event
741 ms
event
465 ms
Pug
431 ms
181 ms
out
181 ms
tr
162 ms
tr
180 ms
0
236 ms
teamstatus
229 ms
rum
113 ms
pixel
92 ms
208 ms
121 ms
relator
66 ms
rum
64 ms
sync
161 ms
adsct
207 ms
u.php
75 ms
67 ms
mapuser
63 ms
sd
78 ms
in
35 ms
sd
44 ms
generic
41 ms
jsapi
65 ms
chat-icon.png
38 ms
begin_chat.png
21 ms
tap.php
251 ms
generic
12 ms
generic
14 ms
generic
47 ms
377928.gif
45 ms
match
61 ms
match
63 ms
geoiplookup.wikimedia.org
31 ms
match
8 ms
tap.php
189 ms
json
69 ms
visit-data
205 ms
tap.php
178 ms
freshdesk.com accessibility score
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Navigation
These are opportunities to improve keyboard navigation in your application.
Impact
Issue
[id] attributes on active, focusable elements are not unique
Heading elements are not in a sequentially-descending order
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Links do not have a discernible name
freshdesk.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Ensure CSP is effective against XSS attacks
General
Impact
Issue
Detected JavaScript libraries
Browser errors were logged to the console
Missing source maps for large first-party JavaScript
freshdesk.com SEO score
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Links do not have descriptive text
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
Links are not crawlable
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
Tap targets are not sized appropriately
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Freshdesk.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Freshdesk.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
freshdesk.com
Open Graph data is detected on the main page of Freshdesk. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: