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content.genesys.com screenshot

Report Summary

  • 90

    Performance

    Renders faster than
    91% of other websites

  • 98

    Accessibility

    Visual factors better than
    that of 94% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

content.genesys.com

Customer Experience Resource Hub | Genesys

Page Load Speed

3.4 sec in total

First Response

28 ms

Resources Loaded

2.9 sec

Page Rendered

468 ms

content.genesys.com screenshot

About Website

Click here to check amazing Content Genesys content for United States. Otherwise, check out these important facts you probably never knew about content.genesys.com

Improve customer experience and contact center operations with these expert resources, including professional white papers, articles and industry reports.

Visit content.genesys.com

Key Findings

We analyzed Content.genesys.com page load time and found that the first response time was 28 ms and then it took 3.4 sec to load all DOM resources and completely render a web page. This is a poor result, as 60% of websites can load faster.

Performance Metrics

content.genesys.com performance score

90

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.7 s

60/100

10%

LCP (Largest Contentful Paint)

Value2.7 s

84/100

25%

SI (Speed Index)

Value2.7 s

96/100

10%

TBT (Total Blocking Time)

Value120 ms

97/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value3.5 s

92/100

10%

Network Requests Diagram

content.genesys.com

28 ms

content.genesys.com

75 ms

resources

372 ms

lazyload.min.js

236 ms

genesys-com-full-color.svg

236 ms

Our browser made a total of 448 requests to load all elements on the main page. We found that 0% of them (2 requests) were addressed to the original Content.genesys.com, 100% (446 requests) were made to Genesys.com. The less responsive or slowest element that took the longest time to load (795 ms) relates to the external source Genesys.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 1.5 MB (6%)

Content Size

26.3 MB

After Optimization

24.8 MB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Content.genesys.com main page is 26.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only a small number of websites need less resources to load. Images take 24.7 MB which makes up the majority of the site volume.

HTML Optimization

-90%

Potential reduce by 1.5 MB

  • Original 1.6 MB
  • After minification 1.6 MB
  • After compression 165.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 1.5 MB or 90% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 24.7 MB
  • After minification 24.7 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Content Genesys images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 5 B

  • Original 3.1 kB
  • After minification 3.1 kB
  • After compression 3.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

Requests Breakdown

We found no issues to fix!

Requests Now

444

After Optimization

444

  • Images
  • JavaScript

The browser has sent 444 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Content Genesys. According to our analytics all requests are already optimized.

Network Requests Diagram

content.genesys.com

content.genesys.com

28 ms

content.genesys.com

content.genesys.com

75 ms

resources

resources

372 ms

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236 ms

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236 ms

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Accessibility Review

content.genesys.com accessibility score

98

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

content.genesys.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

content.genesys.com SEO score

93

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Content.genesys.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Content.genesys.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

content.genesys.com

Open Graph data is detected on the main page of Content Genesys. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: