Report Summary

  • 30

    Performance

    Renders faster than
    50% of other websites

  • 87

    Accessibility

    Visual factors better than
    that of 67% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 100

    SEO

    Google-friendlier than
    95% of websites

icnhelpdesk.net

Хостинг и домейни от ICN.Bg. Пълен спектър от хостинг услуги.

Page Load Speed

5.4 sec in total

First Response

421 ms

Resources Loaded

4.7 sec

Page Rendered

204 ms

icnhelpdesk.net screenshot

About Website

Welcome to icnhelpdesk.net homepage info - get ready to check ICN Helpdesk best content for Bulgaria right away, or after learning these important things about icnhelpdesk.net

Качествен хостинг за Вашия сайт на изгодни цени. NVMe SSD дисково пространство, безплатен SSL сертификат и DDoS защита за по-голяма сигурност, както и кеширащи инструменти за още по-бърз сайт

Visit icnhelpdesk.net

Key Findings

We analyzed Icnhelpdesk.net page load time and found that the first response time was 421 ms and then it took 4.9 sec to load all DOM resources and completely render a web page. This is a poor result, as 70% of websites can load faster.

Performance Metrics

icnhelpdesk.net performance score

30

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.3 s

7/100

10%

LCP (Largest Contentful Paint)

Value6.7 s

8/100

25%

SI (Speed Index)

Value8.6 s

17/100

10%

TBT (Total Blocking Time)

Value1,020 ms

26/100

30%

CLS (Cumulative Layout Shift)

Value0.022

100/100

15%

TTI (Time to Interactive)

Value9.4 s

30/100

10%

Network Requests Diagram

icnhelpdesk.net

421 ms

my.icnhelpdesk.net

827 ms

css

724 ms

js

1201 ms

kayako-logo-blue.png

127 ms

Our browser made a total of 35 requests to load all elements on the main page. We found that 3% of them (1 request) were addressed to the original Icnhelpdesk.net, 77% (27 requests) were made to Icn.bg and 20% (7 requests) were made to My.icnhelpdesk.net. The less responsive or slowest element that took the longest time to load (1.2 sec) relates to the external source My.icnhelpdesk.net.

Page Optimization Overview & Recommendations

Page size can be reduced by 689.1 kB (66%)

Content Size

1.1 MB

After Optimization

361.2 kB

In fact, the total size of Icnhelpdesk.net main page is 1.1 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 25% of websites need less resources to load. Javascripts take 705.8 kB which makes up the majority of the site volume.

HTML Optimization

-81%

Potential reduce by 21.9 kB

  • Original 27.0 kB
  • After minification 20.6 kB
  • After compression 5.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 6.4 kB, which is 24% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 21.9 kB or 81% of the original size.

Image Optimization

-21%

Potential reduce by 44.3 kB

  • Original 209.2 kB
  • After minification 164.9 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, ICN Helpdesk needs image optimization as it can save up to 44.3 kB or 21% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-75%

Potential reduce by 531.6 kB

  • Original 705.8 kB
  • After minification 601.5 kB
  • After compression 174.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 531.6 kB or 75% of the original size.

CSS Optimization

-84%

Potential reduce by 91.3 kB

  • Original 108.3 kB
  • After minification 92.3 kB
  • After compression 17.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Icnhelpdesk.net needs all CSS files to be minified and compressed as it can save up to 91.3 kB or 84% of the original size.

Requests Breakdown

We found no issues to fix!

Requests Now

33

After Optimization

33

The browser has sent 33 CSS, Javascripts, AJAX and image requests in order to completely render the main page of ICN Helpdesk. According to our analytics all requests are already optimized.

Accessibility Review

icnhelpdesk.net accessibility score

87

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Form elements do not have associated labels

High

Links do not have a discernible name

Best Practices

icnhelpdesk.net best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

icnhelpdesk.net SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    BG

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Icnhelpdesk.net can be misinterpreted by Google and other search engines. Our service has detected that Bulgarian is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Icnhelpdesk.net main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of ICN Helpdesk. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: