Report Summary

  • 39

    Performance

    Renders faster than
    59% of other websites

  • 59

    Accessibility

    Visual factors better than
    that of 26% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 81

    SEO

    Google-friendlier than
    43% of websites

livecare.net

Access and remote support software | Livecare Support

Page Load Speed

2.9 sec in total

First Response

247 ms

Resources Loaded

2.4 sec

Page Rendered

262 ms

livecare.net screenshot

About Website

Click here to check amazing Livecare content. Otherwise, check out these important facts you probably never knew about livecare.net

Livecare Support is the remote access software to provide remote assistance to your customers! Access and control remotely to another computer as if it were the PC in front of you.

Visit livecare.net

Key Findings

We analyzed Livecare.net page load time and found that the first response time was 247 ms and then it took 2.6 sec to load all DOM resources and completely render a web page. This is a poor result, as 50% of websites can load faster.

Performance Metrics

livecare.net performance score

39

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.5 s

33/100

10%

LCP (Largest Contentful Paint)

Value7.1 s

5/100

25%

SI (Speed Index)

Value13.1 s

2/100

10%

TBT (Total Blocking Time)

Value460 ms

61/100

30%

CLS (Cumulative Layout Shift)

Value0.065

97/100

15%

TTI (Time to Interactive)

Value14.2 s

9/100

10%

Network Requests Diagram

247 ms

normalize.css

651 ms

base.css

651 ms

grid.css

654 ms

fonts.css

653 ms

Our browser made a total of 34 requests to load all elements on the main page. We found that 41% of them (14 requests) were addressed to the original Livecare.net, 32% (11 requests) were made to Livecare.it and 12% (4 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (861 ms) relates to the external source Livecare.it.

Page Optimization Overview & Recommendations

Page size can be reduced by 129.5 kB (19%)

Content Size

695.8 kB

After Optimization

566.3 kB

In fact, the total size of Livecare.net main page is 695.8 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 40% of websites need less resources to load. Images take 553.7 kB which makes up the majority of the site volume.

HTML Optimization

-74%

Potential reduce by 9.6 kB

  • Original 12.9 kB
  • After minification 11.5 kB
  • After compression 3.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 1.4 kB, which is 11% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 9.6 kB or 74% of the original size.

Image Optimization

-5%

Potential reduce by 25.7 kB

  • Original 553.7 kB
  • After minification 528.0 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Livecare images are well optimized though.

JavaScript Optimization

-19%

Potential reduce by 4.8 kB

  • Original 25.5 kB
  • After minification 25.3 kB
  • After compression 20.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 4.8 kB or 19% of the original size.

CSS Optimization

-86%

Potential reduce by 89.4 kB

  • Original 103.6 kB
  • After minification 79.0 kB
  • After compression 14.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Livecare.net needs all CSS files to be minified and compressed as it can save up to 89.4 kB or 86% of the original size.

Requests Breakdown

Number of requests can be reduced by 12 (43%)

Requests Now

28

After Optimization

16

The browser has sent 28 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Livecare. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 6 to 1 for JavaScripts and from 8 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

livecare.net accessibility score

59

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

livecare.net best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

livecare.net SEO score

81

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Livecare.net can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Livecare.net main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Livecare. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: