Report Summary

  • 21

    Performance

    Renders faster than
    39% of other websites

  • 100

    Accessibility

    Visual factors better than
    that of 97% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 100

    SEO

    Google-friendlier than
    95% of websites

olark.com

Live Chat Software for Sales and Customer Support | Olark

Page Load Speed

2.5 sec in total

First Response

86 ms

Resources Loaded

2 sec

Page Rendered

503 ms

olark.com screenshot

About Website

Click here to check amazing Olark content for United States. Otherwise, check out these important facts you probably never knew about olark.com

Make your business human by using live chat software for sales, marketing and customer support on your website. Start talking to your customers today!

Visit olark.com

Key Findings

We analyzed Olark.com page load time and found that the first response time was 86 ms and then it took 2.5 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

olark.com performance score

21

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.8 s

4/100

10%

LCP (Largest Contentful Paint)

Value10.0 s

0/100

25%

SI (Speed Index)

Value5.8 s

49/100

10%

TBT (Total Blocking Time)

Value4,250 ms

1/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value17.4 s

4/100

10%

Network Requests Diagram

olark.com

86 ms

www.olark.com

85 ms

www.olark.com

193 ms

master.css

312 ms

nps7bym.js

129 ms

Our browser made a total of 124 requests to load all elements on the main page. We found that 27% of them (34 requests) were addressed to the original Olark.com, 7% (9 requests) were made to D.adroll.com and 6% (7 requests) were made to Google.com. The less responsive or slowest element that took the longest time to load (569 ms) relates to the external source Api.segment.io.

Page Optimization Overview & Recommendations

Page size can be reduced by 391.9 kB (42%)

Content Size

927.4 kB

After Optimization

535.6 kB

In fact, the total size of Olark.com main page is 927.4 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Images take 348.4 kB which makes up the majority of the site volume.

HTML Optimization

-75%

Potential reduce by 21.2 kB

  • Original 28.2 kB
  • After minification 28.1 kB
  • After compression 6.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 21.2 kB or 75% of the original size.

Image Optimization

-0%

Potential reduce by 6 B

  • Original 348.4 kB
  • After minification 348.4 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Olark images are well optimized though.

JavaScript Optimization

-53%

Potential reduce by 157.1 kB

  • Original 296.7 kB
  • After minification 284.9 kB
  • After compression 139.5 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 157.1 kB or 53% of the original size.

CSS Optimization

-84%

Potential reduce by 213.5 kB

  • Original 254.2 kB
  • After minification 254.1 kB
  • After compression 40.8 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Olark.com needs all CSS files to be minified and compressed as it can save up to 213.5 kB or 84% of the original size.

Requests Breakdown

Number of requests can be reduced by 80 (78%)

Requests Now

103

After Optimization

23

The browser has sent 103 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Olark. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 37 to 1 for JavaScripts and as a result speed up the page load time.

Accessibility Review

olark.com accessibility score

100

Accessibility Issues

Best Practices

olark.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

olark.com SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Olark.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Olark.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Olark. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: