2 sec in total
303 ms
1.4 sec
274 ms
Click here to check amazing Support Phone content for United States. Otherwise, check out these important facts you probably never knew about support.phone.com
Phone.com Help Center
Visit support.phone.comWe analyzed Support.phone.com page load time and found that the first response time was 303 ms and then it took 1.7 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.
support.phone.com performance score
name
value
score
weighting
Value5.4 s
7/100
10%
Value5.8 s
15/100
25%
Value7.0 s
32/100
10%
Value2,080 ms
7/100
30%
Value0.04
99/100
15%
Value18.4 s
3/100
10%
303 ms
161 ms
104 ms
72 ms
78 ms
Our browser made a total of 49 requests to load all elements on the main page. We found that 6% of them (3 requests) were addressed to the original Support.phone.com, 29% (14 requests) were made to 3macae71618368hq3ytkqe1c-wpengine.netdna-ssl.com and 18% (9 requests) were made to P2.zdassets.com. The less responsive or slowest element that took the longest time to load (582 ms) relates to the external source Phonecom1.zendesk.com.
Page size can be reduced by 1.3 MB (71%)
1.8 MB
518.3 kB
In fact, the total size of Support.phone.com main page is 1.8 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 55% of websites need less resources to load. Javascripts take 1.6 MB which makes up the majority of the site volume.
Potential reduce by 32.6 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 4.7 kB, which is 11% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 32.6 kB or 74% of the original size.
Potential reduce by 0 B
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Phone images are well optimized though.
Potential reduce by 1.2 MB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 1.2 MB or 73% of the original size.
Potential reduce by 56.3 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.phone.com needs all CSS files to be minified and compressed as it can save up to 56.3 kB or 74% of the original size.
Number of requests can be reduced by 14 (35%)
40
26
The browser has sent 40 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Phone. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.
support.phone.com
303 ms
hc
161 ms
en-us
104 ms
application-80c7aad11baf60732a806f5ba7f66d94.css
72 ms
style-3bc5d98aa65c8575e79cf679af4f2b67.css
78 ms
jquery-ded366808f7e9b8657865f599dda349a.js
102 ms
css
62 ms
font-awesome.min.css
96 ms
bootstrap.min.css
124 ms
style.css
135 ms
script-3bc5d98aa65c8575e79cf679af4f2b67.js
80 ms
application2.js
187 ms
jquery-1.11.3.min.js
124 ms
bootstrap.min.js
125 ms
locales-dac712b042e8667e923847da41eb3a9080dcaa72.js
90 ms
host.js
582 ms
vendor_enduser-2ece5393630b699856d9e895b8a3cc1e.js
162 ms
hc_enduser-e7e646dd454b715a8f77941eda299930.js
148 ms
style.css
81 ms
main.js
267 ms
phonecom-logo@2x.png
130 ms
support-header2.jpg
243 ms
magnifier2.png
128 ms
body-top.jpg
103 ms
footer-social.png
105 ms
call_2x.png
148 ms
email_2x.png
166 ms
livechat_2x.png
167 ms
systemstatus_2x.png
168 ms
gettingstarted_2x.png
167 ms
settingup_2x.png
168 ms
troubleshooting_2x.png
185 ms
headline-border-bottom.png
188 ms
phone_logo_small.png
101 ms
deloitte@2x.png
102 ms
topten@2x.png
101 ms
TMC2015@2x.png
102 ms
stevies@2x.png
103 ms
inc500@2x.png
142 ms
phonecom_logo_white.png
141 ms
grassroots.png
144 ms
BBB.png
144 ms
macafee.png
144 ms
DXI1ORHCpsQm3Vp6mXoaTYnF5uFdDttMLvmWuJdhhgs.ttf
43 ms
cJZKeOuBrn4kERxqtaUH3aCWcynf_cDxXwCLxiixG1c.ttf
42 ms
MTP_ySUJH_bn48VBG8sNSonF5uFdDttMLvmWuJdhhgs.ttf
46 ms
k3k702ZOKiLJc3WVjuplzInF5uFdDttMLvmWuJdhhgs.ttf
43 ms
EInbV5DfGHOiMmvb1Xr-honF5uFdDttMLvmWuJdhhgs.ttf
45 ms
update.html
56 ms
support.phone.com accessibility score
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Links do not have a discernible name
support.phone.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Serves images with low resolution
General
Impact
Issue
Detected JavaScript libraries
Page has valid source maps
support.phone.com SEO score
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
Links are not crawlable
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.phone.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.phone.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
support.phone.com
Open Graph description is not detected on the main page of Support Phone. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: