Tools & Wizards About Us
servicepro.support screenshot

Report Summary

  • 27

    Performance

    Renders faster than
    46% of other websites

  • 80

    Accessibility

    Visual factors better than
    that of 49% of websites

  • 58

    Best Practices

    More advanced features
    available than in
    20% of websites

  • 81

    SEO

    Google-friendlier than
    43% of websites

servicepro.support

ServicePRO® Business Management Software | ITIL Service Management Software | Service Desk Software

Page Load Speed

2.9 sec in total

First Response

688 ms

Resources Loaded

1.9 sec

Page Rendered

343 ms

servicepro.support screenshot

About Website

Welcome to servicepro.support homepage info - get ready to check ServicePRO best content right away, or after learning these important things about servicepro.support

ServicePRO® is the leading cloud based, comprehensive business management software solution. Experience a free trial of our collaborative business management, ITIL service management, service desk sol...

Visit servicepro.support

Key Findings

We analyzed Servicepro.support page load time and found that the first response time was 688 ms and then it took 2.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

servicepro.support performance score

27

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.1 s

46/100

10%

LCP (Largest Contentful Paint)

Value11.4 s

0/100

25%

SI (Speed Index)

Value7.5 s

26/100

10%

TBT (Total Blocking Time)

Value620 ms

48/100

30%

CLS (Cumulative Layout Shift)

Value0.363

30/100

15%

TTI (Time to Interactive)

Value14.0 s

10/100

10%

Network Requests Diagram

servicepro.support

688 ms

style.css

62 ms

css

84 ms

fancybox.min.css

100 ms

video-js.min.css

140 ms

Our browser made a total of 52 requests to load all elements on the main page. We found that 65% of them (34 requests) were addressed to the original Servicepro.support, 12% (6 requests) were made to Fonts.gstatic.com and 8% (4 requests) were made to Ajax.googleapis.com. The less responsive or slowest element that took the longest time to load (688 ms) belongs to the original domain Servicepro.support.

Page Optimization Overview & Recommendations

Page size can be reduced by 388.5 kB (25%)

Content Size

1.5 MB

After Optimization

1.1 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Servicepro.support main page is 1.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Javascripts take 807.3 kB which makes up the majority of the site volume.

HTML Optimization

-82%

Potential reduce by 28.0 kB

  • Original 34.2 kB
  • After minification 26.6 kB
  • After compression 6.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 7.5 kB, which is 22% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 28.0 kB or 82% of the original size.

Image Optimization

-24%

Potential reduce by 156.3 kB

  • Original 657.2 kB
  • After minification 500.9 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, ServicePRO needs image optimization as it can save up to 156.3 kB or 24% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-24%

Potential reduce by 190.6 kB

  • Original 807.3 kB
  • After minification 807.3 kB
  • After compression 616.6 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 190.6 kB or 24% of the original size.

CSS Optimization

-45%

Potential reduce by 13.5 kB

  • Original 30.3 kB
  • After minification 30.3 kB
  • After compression 16.8 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Servicepro.support needs all CSS files to be minified and compressed as it can save up to 13.5 kB or 45% of the original size.

Requests Breakdown

Number of requests can be reduced by 31 (69%)

Requests Now

45

After Optimization

14

  • Images
  • JavaScript
  • CSS

The browser has sent 45 CSS, Javascripts, AJAX and image requests in order to completely render the main page of ServicePRO. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 27 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

servicepro.support

servicepro.support

688 ms

style.css

style.css

62 ms

css

css

84 ms

fancybox.min.css

fancybox.min.css

100 ms

video-js.min.css

video-js.min.css

140 ms

audioplayerv1.min.css

audioplayerv1.min.css

156 ms

modernizr.custom.js

modernizr.custom.js

151 ms

video.min.js

video.min.js

201 ms

modernizr_forms.js

modernizr_forms.js

163 ms

jquery-ui.css

jquery-ui.css

114 ms

jquery.min.js

jquery.min.js

120 ms

jquery-ui.min.js

jquery-ui.min.js

153 ms

api.js

api.js

99 ms

jquery.min.js

jquery.min.js

124 ms

jquery-migrate-1.2.1.min.js

jquery-migrate-1.2.1.min.js

164 ms

respond.min.js

respond.min.js

165 ms

jquery.easing-1.3.min.js

jquery.easing-1.3.min.js

175 ms

jquery.fancybox.pack.js

jquery.fancybox.pack.js

180 ms

jquery.smartStartSlider.js

jquery.smartStartSlider.js

189 ms

jquery.jcarousel.min.js

jquery.jcarousel.min.js

189 ms

jquery.cycle.all.min.js

jquery.cycle.all.min.js

247 ms

jquery.isotope.min.js

jquery.isotope.min.js

248 ms

audioplayerv1.min.js

audioplayerv1.min.js

245 ms

js

js

112 ms

jquery.gmap.min.js

jquery.gmap.min.js

245 ms

jquery.touchSwipe.min.js

jquery.touchSwipe.min.js

245 ms

custom.js

custom.js

300 ms

validation.js

validation.js

298 ms

js

js

98 ms

gmaps.js

gmaps.js

343 ms

servicepro.png

servicepro.png

104 ms

classroom-training-page-banner.png

classroom-training-page-banner.png

268 ms

accordion-content-buttons.png

accordion-content-buttons.png

105 ms

servicepro-beyondit.png

servicepro-beyondit.png

107 ms

activity-streams-thumbnail.png

activity-streams-thumbnail.png

103 ms

document-management-video.png

document-management-video.png

177 ms

collaborative-workflow-thumbnail.png

collaborative-workflow-thumbnail.png

176 ms

icon-address.png

icon-address.png

175 ms

icon-email-2.png

icon-email-2.png

173 ms

recaptcha__en.js

recaptcha__en.js

101 ms

responsive-nav-bg.png

responsive-nav-bg.png

94 ms

arrow-up-large.png

arrow-up-large.png

92 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgshZ1x4gaVQ.woff

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgshZ1x4gaVQ.woff

23 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVQ.woff

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVQ.woff

31 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4gaVQ.woff

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4gaVQ.woff

39 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVQ.woff

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVQ.woff

49 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVQ.woff

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVQ.woff

50 ms

memQYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWq8tWZ0Pw86hd0Rk8ZkWVAexg.woff

memQYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWq8tWZ0Pw86hd0Rk8ZkWVAexg.woff

50 ms

zoom-video.png

zoom-video.png

77 ms

roundtrip.js

roundtrip.js

24 ms

TZKYMJCQVFGF5MYMQ3B54P

TZKYMJCQVFGF5MYMQ3B54P

12 ms

G5LJVLNYKNH7DIKP2TXNNI.js

G5LJVLNYKNH7DIKP2TXNNI.js

282 ms

Accessibility Review

servicepro.support accessibility score

80

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

Low

No form fields have multiple labels

High

Image elements do not have [alt] attributes

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Tables and lists

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Impact

Issue

High

Lists do not contain only <li> elements and script supporting elements (<script> and <template>).

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

servicepro.support best practices score

58

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

SEO Factors

servicepro.support SEO score

81

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Page is blocked from indexing

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Servicepro.support can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Servicepro.support main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

servicepro.support

Open Graph description is not detected on the main page of ServicePRO. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: