Tools & Wizards About Us
servicequality.net screenshot

Report Summary

  • 53

    Performance

    Renders faster than
    71% of other websites

  • 48

    Accessibility

    Visual factors better than
    that of 20% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 100

    SEO

    Google-friendlier than
    95% of websites

servicequality.net

Service Quality Institute (SQI): el Lider Global en Servicio al Cliente

Page Load Speed

4.4 sec in total

First Response

575 ms

Resources Loaded

2.5 sec

Page Rendered

1.3 sec

servicequality.net screenshot

About Website

Click here to check amazing Service Quality content for Colombia. Otherwise, check out these important facts you probably never knew about servicequality.net

Como mejorar el servicio al cliente en su empresa: seminarios, cursos, capacitacion y certificacion internacional en Cultura de Servicio y Experiencia del Cliente

Visit servicequality.net

Key Findings

We analyzed Servicequality.net page load time and found that the first response time was 575 ms and then it took 3.9 sec to load all DOM resources and completely render a web page. This is a poor result, as 60% of websites can load faster.

Performance Metrics

servicequality.net performance score

53

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value1.6 s

94/100

10%

LCP (Largest Contentful Paint)

Value3.3 s

70/100

25%

SI (Speed Index)

Value2.9 s

95/100

10%

TBT (Total Blocking Time)

Value3,270 ms

2/100

30%

CLS (Cumulative Layout Shift)

Value0.017

100/100

15%

TTI (Time to Interactive)

Value14.8 s

8/100

10%

Network Requests Diagram

servicequality.net

575 ms

styles.css

237 ms

styles-sqi.css

131 ms

addthis_widget.js

17 ms

fbds.js

1082 ms

Our browser made a total of 72 requests to load all elements on the main page. We found that 43% of them (31 requests) were addressed to the original Servicequality.net, 11% (8 requests) were made to Cm.g.doubleclick.net and 6% (4 requests) were made to Tags.w55c.net. The less responsive or slowest element that took the longest time to load (1.1 sec) belongs to the original domain Servicequality.net.

Page Optimization Overview & Recommendations

Page size can be reduced by 964.8 kB (35%)

Content Size

2.8 MB

After Optimization

1.8 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Servicequality.net main page is 2.8 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Images take 1.5 MB which makes up the majority of the site volume.

HTML Optimization

-78%

Potential reduce by 166.6 kB

  • Original 214.5 kB
  • After minification 201.6 kB
  • After compression 47.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 166.6 kB or 78% of the original size.

Image Optimization

-0%

Potential reduce by 101 B

  • Original 1.5 MB
  • After minification 1.5 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Service Quality images are well optimized though.

JavaScript Optimization

-67%

Potential reduce by 590.6 kB

  • Original 877.1 kB
  • After minification 876.6 kB
  • After compression 286.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 590.6 kB or 67% of the original size.

CSS Optimization

-83%

Potential reduce by 207.5 kB

  • Original 250.1 kB
  • After minification 249.1 kB
  • After compression 42.6 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Servicequality.net needs all CSS files to be minified and compressed as it can save up to 207.5 kB or 83% of the original size.

Requests Breakdown

Number of requests can be reduced by 20 (33%)

Requests Now

61

After Optimization

41

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 61 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Service Quality. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 11 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

servicequality.net

servicequality.net

575 ms

styles.css

styles.css

237 ms

styles-sqi.css

styles-sqi.css

131 ms

addthis_widget.js

addthis_widget.js

17 ms

fbds.js

fbds.js

1082 ms

layers.e5ea973510bf60b3db41.js

layers.e5ea973510bf60b3db41.js

38 ms

analytics.js

analytics.js

39 ms

logosqitop800.jpg

logosqitop800.jpg

182 ms

tschohl1-319.jpg

tschohl1-319.jpg

311 ms

banner-certif2-800.jpg

banner-certif2-800.jpg

296 ms

columna-320.jpg

columna-320.jpg

726 ms

mexico3-320.jpg

mexico3-320.jpg

309 ms

mexico2-320.jpg

mexico2-320.jpg

310 ms

mexico5-320.jpg

mexico5-320.jpg

309 ms

catedralbogota-320.jpg

catedralbogota-320.jpg

309 ms

guate1-320.jpg

guate1-320.jpg

347 ms

cancun2-320.jpg

cancun2-320.jpg

697 ms

all.js

all.js

1100 ms

planestrategico-txt.gif

planestrategico-txt.gif

273 ms

nuevologo-sfvl180.gif

nuevologo-sfvl180.gif

170 ms

sfvlnew180.jpg

sfvlnew180.jpg

279 ms

badguy-car180-right.jpg

badguy-car180-right.jpg

272 ms

recuerdame-banner-180v2.jpg

recuerdame-banner-180v2.jpg

282 ms

rapidez-speed180.jpg

rapidez-speed180.jpg

281 ms

minneapolis320.jpg

minneapolis320.jpg

549 ms

mexico8-750.jpg

mexico8-750.jpg

573 ms

certificacion2-750.jpg

certificacion2-750.jpg

1128 ms

home-icono40.jpg

home-icono40.jpg

374 ms

newsletter.gif

newsletter.gif

572 ms

librobono-txt.png

librobono-txt.png

573 ms

aetcs-sp-nw100.jpg

aetcs-sp-nw100.jpg

575 ms

feelings-retail180.jpg

feelings-retail180.jpg

582 ms

empowerment-180.jpg

empowerment-180.jpg

583 ms

moving-up180.jpg

moving-up180.jpg

609 ms

blog-90.jpg

blog-90.jpg

668 ms

768709.js

768709.js

124 ms

collect

collect

122 ms

0pP_EX1C7g4

0pP_EX1C7g4

180 ms

videoseries

videoseries

192 ms

300lo.json

300lo.json

74 ms

displays.htm

displays.htm

69 ms

sh.8e5f85691f9aaa082472a194.html

sh.8e5f85691f9aaa082472a194.html

59 ms

-w_QwnZwAZk

-w_QwnZwAZk

67 ms

www-embed-player-vflfNyN_r.css

www-embed-player-vflfNyN_r.css

73 ms

www-embed-player.js

www-embed-player.js

112 ms

229 ms

pixel

pixel

160 ms

pixel

pixel

163 ms

pixel

pixel

162 ms

pixel

pixel

154 ms

Lrq7Jibxdtv2QOPyDSqncpDfQFNs3PE6SoUrUNh2GTU.js

Lrq7Jibxdtv2QOPyDSqncpDfQFNs3PE6SoUrUNh2GTU.js

98 ms

ad_status.js

ad_status.js

173 ms

pixel

pixel

117 ms

pixel

pixel

81 ms

pixel

pixel

120 ms

pixel

pixel

118 ms

zN7GBFwfMP4uA6AR0HCoLQ.ttf

zN7GBFwfMP4uA6AR0HCoLQ.ttf

116 ms

RxZJdnzeo3R5zSexge8UUaCWcynf_cDxXwCLxiixG1c.ttf

RxZJdnzeo3R5zSexge8UUaCWcynf_cDxXwCLxiixG1c.ttf

119 ms

match-result

match-result

44 ms

match-result

match-result

23 ms

match-result

match-result

32 ms

match-result

match-result

55 ms

92 ms

36 ms

54 ms

xd_arbiter.php

xd_arbiter.php

143 ms

xd_arbiter.php

xd_arbiter.php

277 ms

views2.json

views2.json

152 ms

like.php

like.php

104 ms

qeKvIRsJabD.js

qeKvIRsJabD.js

295 ms

LVx-xkvaJ0b.png

LVx-xkvaJ0b.png

333 ms

fb-funnyman-idea-1200.jpg

fb-funnyman-idea-1200.jpg

573 ms

Accessibility Review

servicequality.net accessibility score

48

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

<frame> or <iframe> elements do not have a title

High

Form elements do not have associated labels

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

servicequality.net best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

servicequality.net SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    ES

  • Language Claimed

    N/A

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Servicequality.net can be misinterpreted by Google and other search engines. Our service has detected that Spanish is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Servicequality.net main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

servicequality.net

Open Graph data is detected on the main page of Service Quality. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: