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Report Summary

  • 0

    Performance

  • 0

    Accessibility

  • 0

    Best Practices

  • 0

    SEO

servicetraining.com

Customer Service Training

Page Load Speed

2.9 sec in total

First Response

531 ms

Resources Loaded

2.2 sec

Page Rendered

211 ms

servicetraining.com screenshot

About Website

Click here to check amazing Service Training content for United States. Otherwise, check out these important facts you probably never knew about servicetraining.com

Customer Service Training Programs - Online Customer Service Training, Customer Service Training Videos, Customer Service Training Keynotes & Workshops

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Key Findings

We analyzed Servicetraining.com page load time and found that the first response time was 531 ms and then it took 2.4 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

servicetraining.com performance score

0

Network Requests Diagram

servicetraining.com

531 ms

style.css

271 ms

jquery.min.js

332 ms

jquery.tools.min.js

187 ms

jquery.color.js

127 ms

Our browser made a total of 92 requests to load all elements on the main page. We found that 9% of them (8 requests) were addressed to the original Servicetraining.com, 60% (55 requests) were made to Telephonedoctor.com and 9% (8 requests) were made to Apis.google.com. The less responsive or slowest element that took the longest time to load (869 ms) relates to the external source Telephonedoctor.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 626.1 kB (44%)

Content Size

1.4 MB

After Optimization

783.6 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Servicetraining.com main page is 1.4 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Javascripts take 700.3 kB which makes up the majority of the site volume.

HTML Optimization

-79%

Potential reduce by 87.7 kB

  • Original 111.5 kB
  • After minification 105.8 kB
  • After compression 23.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 87.7 kB or 79% of the original size.

Image Optimization

-4%

Potential reduce by 19.8 kB

  • Original 518.8 kB
  • After minification 499.0 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Service Training images are well optimized though.

JavaScript Optimization

-64%

Potential reduce by 450.6 kB

  • Original 700.3 kB
  • After minification 677.5 kB
  • After compression 249.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 450.6 kB or 64% of the original size.

CSS Optimization

-86%

Potential reduce by 68.1 kB

  • Original 79.2 kB
  • After minification 55.8 kB
  • After compression 11.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Servicetraining.com needs all CSS files to be minified and compressed as it can save up to 68.1 kB or 86% of the original size.

Requests Breakdown

Number of requests can be reduced by 46 (53%)

Requests Now

86

After Optimization

40

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 86 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Service Training. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 35 to 1 for JavaScripts and from 8 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

servicetraining.com

servicetraining.com

531 ms

style.css

style.css

271 ms

jquery.min.js

jquery.min.js

332 ms

jquery.tools.min.js

jquery.tools.min.js

187 ms

jquery.color.js

jquery.color.js

127 ms

scripts.js

scripts.js

126 ms

shadowbox.css

shadowbox.css

127 ms

extras.css

extras.css

252 ms

style.css

style.css

250 ms

styles.css

styles.css

251 ms

slider-captcha.css

slider-captcha.css

370 ms

jquery.js

jquery.js

523 ms

jquery-migrate.min.js

jquery-migrate.min.js

374 ms

collapse.js

collapse.js

373 ms

jwplayer.js

jwplayer.js

620 ms

swfobject.js

swfobject.js

398 ms

jquery.ui.core.min.js

jquery.ui.core.min.js

495 ms

jquery.ui.widget.min.js

jquery.ui.widget.min.js

497 ms

jquery.ui.mouse.min.js

jquery.ui.mouse.min.js

497 ms

jquery.ui.draggable.min.js

jquery.ui.draggable.min.js

583 ms

jquery.ui.droppable.min.js

jquery.ui.droppable.min.js

619 ms

jquery.ui.touch-punch-improved.js

jquery.ui.touch-punch-improved.js

620 ms

slider-captcha.min.js

slider-captcha.min.js

622 ms

json2.min.js

json2.min.js

644 ms

pinit.js

pinit.js

7 ms

fb5230720420610a6d20e38efb19d3af.js

fb5230720420610a6d20e38efb19d3af.js

869 ms

jquery.form.js

jquery.form.js

867 ms

scripts.js

scripts.js

690 ms

conversion.js

conversion.js

17 ms

css

css

25 ms

fonts.css

fonts.css

536 ms

ga.js

ga.js

122 ms

analytics.js

analytics.js

43 ms

PinExt.png

PinExt.png

43 ms

facebook.png

facebook.png

148 ms

twitter.png

twitter.png

147 ms

youtube.png

youtube.png

146 ms

linkedin.png

linkedin.png

147 ms

rss.png

rss.png

145 ms

Secrets_to_service_success.png

Secrets_to_service_success.png

242 ms

GSA.png

GSA.png

293 ms

bg.png

bg.png

138 ms

eLearningRibbon.png

eLearningRibbon.png

137 ms

tdlogo233x75.png

tdlogo233x75.png

144 ms

clearoverlay.png

clearoverlay.png

142 ms

serviceskills_onlinelearning_2015_79.png

serviceskills_onlinelearning_2015_79.png

240 ms

img-slider-1.jpg

img-slider-1.jpg

238 ms

img-slider-2.jpg

img-slider-2.jpg

417 ms

dvd.jpg

dvd.jpg

384 ms

img-slider-5.jpg

img-slider-5.jpg

483 ms

landing_keynote.jpg

landing_keynote.jpg

483 ms

all.js

all.js

35 ms

contain_bg.png

contain_bg.png

351 ms

header_bg.png

header_bg.png

405 ms

header_color_bar.png

header_color_bar.png

492 ms

tab_btn_bg.png

tab_btn_bg.png

490 ms

double_arrow_orange.png

double_arrow_orange.png

523 ms

button.png

button.png

524 ms

contact_card.png

contact_card.png

584 ms

phone.png

phone.png

583 ms

location_address.png

location_address.png

609 ms

email.png

email.png

610 ms

copyright.png

copyright.png

645 ms

padlock_icon.png

padlock_icon.png

646 ms

bubbles.png

bubbles.png

705 ms

newsletter.png

newsletter.png

704 ms

header_btn.png

header_btn.png

731 ms

footer_color_bar.png

footer_color_bar.png

731 ms

plusone.js

plusone.js

168 ms

159 ms

tab_btn_current.png

tab_btn_current.png

661 ms

__utm.gif

__utm.gif

77 ms

pinit_main.js

pinit_main.js

60 ms

yNZkEnhwnBUaXAL8M0Uk6A.ttf

yNZkEnhwnBUaXAL8M0Uk6A.ttf

16 ms

helveticaneueextended-webfont.woff

helveticaneueextended-webfont.woff

635 ms

collect

collect

59 ms

157 ms

collect

collect

134 ms

98 ms

xd_arbiter.php

xd_arbiter.php

84 ms

xd_arbiter.php

xd_arbiter.php

120 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

27 ms

cb=gapi.loaded_1

cb=gapi.loaded_1

66 ms

fastbutton

fastbutton

130 ms

count.json

count.json

141 ms

postmessageRelay

postmessageRelay

74 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

23 ms

cb=gapi.loaded_1

cb=gapi.loaded_1

22 ms

W5F8_SL0XFawnjxHGsZjJA.ttf

W5F8_SL0XFawnjxHGsZjJA.ttf

74 ms

3193398744-postmessagerelay.js

3193398744-postmessagerelay.js

67 ms

rpc:shindig_random.js

rpc:shindig_random.js

56 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

7 ms

SEO Factors

servicetraining.com SEO score

0

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Servicetraining.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Servicetraining.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

servicetraining.com

Open Graph description is not detected on the main page of Service Training. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: