Tools & Wizards About Us
help.twitter.com screenshot

Report Summary

  • 16

    Performance

    Renders faster than
    30% of other websites

  • 91

    Accessibility

    Visual factors better than
    that of 77% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 90

    SEO

    Google-friendlier than
    68% of websites

help.twitter.com

Help Center

Page Load Speed

1.3 sec in total

First Response

262 ms

Resources Loaded

696 ms

Page Rendered

330 ms

help.twitter.com screenshot

About Website

Visit help.twitter.com now to see the best up-to-date Help Twitter content for United States and also check out these interesting facts you probably never knew about help.twitter.com

Get instant answers to the most common questions and learn how to use X like a pro.

Visit help.twitter.com

Key Findings

We analyzed Help.twitter.com page load time and found that the first response time was 262 ms and then it took 1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

help.twitter.com performance score

16

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.4 s

72/100

10%

LCP (Largest Contentful Paint)

Value11.9 s

0/100

25%

SI (Speed Index)

Value6.9 s

34/100

10%

TBT (Total Blocking Time)

Value1,980 ms

8/100

30%

CLS (Cumulative Layout Shift)

Value0.615

10/100

15%

TTI (Time to Interactive)

Value11.7 s

17/100

10%

Network Requests Diagram

support.twitter.com

262 ms

gotham-narrow-v3.css

51 ms

application-84548265c88ccf6c9598513dc45e5bf625b91f3fe4a29e218071faf2c553385a.css

57 ms

require-8a50251dabe47d10e8bd339bcabbf713dfa35ed790bbc445f40a3e1ace31fa8b.js

85 ms

widget-228945d47d31f987446ffceb9b5fa1bb6d217d323b3c2dcf694b8c70c7e50ea9.js

127 ms

Our browser made a total of 35 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Help.twitter.com, 29% (10 requests) were made to Support.twitter.com and 9% (3 requests) were made to . The less responsive or slowest element that took the longest time to load (262 ms) relates to the external source Support.twitter.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 379.6 kB (51%)

Content Size

744.2 kB

After Optimization

364.6 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Help.twitter.com main page is 744.2 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. CSS take 375.7 kB which makes up the majority of the site volume.

HTML Optimization

-76%

Potential reduce by 22.5 kB

  • Original 29.7 kB
  • After minification 27.6 kB
  • After compression 7.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 22.5 kB or 76% of the original size.

Image Optimization

-12%

Potential reduce by 17.6 kB

  • Original 145.0 kB
  • After minification 127.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Help Twitter needs image optimization as it can save up to 17.6 kB or 12% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-61%

Potential reduce by 118.1 kB

  • Original 193.8 kB
  • After minification 188.6 kB
  • After compression 75.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 118.1 kB or 61% of the original size.

CSS Optimization

-59%

Potential reduce by 221.4 kB

  • Original 375.7 kB
  • After minification 374.2 kB
  • After compression 154.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Help.twitter.com needs all CSS files to be minified and compressed as it can save up to 221.4 kB or 59% of the original size.

Requests Breakdown

Number of requests can be reduced by 17 (57%)

Requests Now

30

After Optimization

13

  • Images
  • JavaScript
  • CSS

The browser has sent 30 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Twitter. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 18 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

support.twitter.com

support.twitter.com

262 ms

gotham-narrow-v3.css

gotham-narrow-v3.css

51 ms

application-84548265c88ccf6c9598513dc45e5bf625b91f3fe4a29e218071faf2c553385a.css

application-84548265c88ccf6c9598513dc45e5bf625b91f3fe4a29e218071faf2c553385a.css

57 ms

require-8a50251dabe47d10e8bd339bcabbf713dfa35ed790bbc445f40a3e1ace31fa8b.js

require-8a50251dabe47d10e8bd339bcabbf713dfa35ed790bbc445f40a3e1ace31fa8b.js

85 ms

widget-228945d47d31f987446ffceb9b5fa1bb6d217d323b3c2dcf694b8c70c7e50ea9.js

widget-228945d47d31f987446ffceb9b5fa1bb6d217d323b3c2dcf694b8c70c7e50ea9.js

127 ms

google_analytics-47dcde443c3d335114de5783b908314c50a616b44bec290a7786780102a47fbe.js

google_analytics-47dcde443c3d335114de5783b908314c50a616b44bec290a7786780102a47fbe.js

128 ms

home-header-4843501dd9a08d734b818ece67bc72b8226abd1cadc923aec6b78dbd22b71d76.jpg

home-header-4843501dd9a08d734b818ece67bc72b8226abd1cadc923aec6b78dbd22b71d76.jpg

47 ms

icon-hamburger2x.png

icon-hamburger2x.png

45 ms

home-header-logo-187889cdafb47fc9235d36bff16e7299c89eeab10c72e5b52c47534540f575d6.png

home-header-logo-187889cdafb47fc9235d36bff16e7299c89eeab10c72e5b52c47534540f575d6.png

63 ms

icon-close2x.png

icon-close2x.png

63 ms

home-icon-category-281-83048446858f1f97b02c2ad2f4f887ddb6680bfda08e89b27cb8d61bc2bb2adb.png

home-icon-category-281-83048446858f1f97b02c2ad2f4f887ddb6680bfda08e89b27cb8d61bc2bb2adb.png

62 ms

home-icon-category-282-c1ba9be9c02f66d100412e068855ee3f4a64669d256973afd5d7b61d05a0c385.png

home-icon-category-282-c1ba9be9c02f66d100412e068855ee3f4a64669d256973afd5d7b61d05a0c385.png

52 ms

home-icon-category-283-d395b01a98d38eed6a179f53dbed0f7922d946412486fc595a3de3522279cab1.png

home-icon-category-283-d395b01a98d38eed6a179f53dbed0f7922d946412486fc595a3de3522279cab1.png

62 ms

home-icon-category-284-dc9aa822b9c2c21c4a3e9732b367e14e7acd611e13967148c11c4fea75549895.png

home-icon-category-284-dc9aa822b9c2c21c4a3e9732b367e14e7acd611e13967148c11c4fea75549895.png

65 ms

home-footer-create-account-0b30f8b7eac0a58f0daa11e05144bb68e7fa3cf6430c973fd8f1f1513d156f71.jpg

home-footer-create-account-0b30f8b7eac0a58f0daa11e05144bb68e7fa3cf6430c973fd8f1f1513d156f71.jpg

67 ms

application-10049c641cbaf038bc7b36193d4b1dffa937761db210c23c5e763f520d8e7b91.js

application-10049c641cbaf038bc7b36193d4b1dffa937761db210c23c5e763f520d8e7b91.js

59 ms

Z+m+AW8sEYc

Z+m+AW8sEYc

14 ms

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yg+kdTEwFfFTD1sSpHZbsQSxsIquHn4YHPOoG+0VGeswxaBcSe1kTktQ99CKT2tZL3qWPtKlyMpP8+T29iHIY1PT3yZ6MnhT1P8AqwxRhg=

12 ms

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VbWKRpNpNvlj0Q+78k8uQWLw+sKjSKfxSfSGpi4Ktiph42pchsN2IJY2EV3Dx8sDln0DdaqjPWYYvAuJPayJyWoW+hlJ5Wsl51rH2ly5GUn+fJbezDkManJ75M9OTwpyl+AYszRhA=

11 ms

widgets.js

widgets.js

170 ms

ga.js

ga.js

81 ms

common-c0574ec20c0cc22050c70bd404175c1c56f0e18701709e23bbf5fa89252010b2.js

common-c0574ec20c0cc22050c70bd404175c1c56f0e18701709e23bbf5fa89252010b2.js

6 ms

common_behavior-4886000c19cd0f107ebf63eea2eef680786e08e2efcf7a63dcfed3fe57922f5b.js

common_behavior-4886000c19cd0f107ebf63eea2eef680786e08e2efcf7a63dcfed3fe57922f5b.js

68 ms

__utm.gif

__utm.gif

15 ms

fontawesome-webfont-e3870de89716b72cb61a4bba0e17c75783b361cdaba35ea96961c3070bd8ca18.woff

fontawesome-webfont-e3870de89716b72cb61a4bba0e17c75783b361cdaba35ea96961c3070bd8ca18.woff

6 ms

jquery-dc33fdc223da2bfcbdcc87b67055ff856efd8e4a3fb7005d85f0946a7c3a78c4.js

jquery-dc33fdc223da2bfcbdcc87b67055ff856efd8e4a3fb7005d85f0946a7c3a78c4.js

65 ms

language_switcher-747472eca6d4e19578c6bdc88516d4217e438c13ec11b9234cdc3e60a44ab626.js

language_switcher-747472eca6d4e19578c6bdc88516d4217e438c13ec11b9234cdc3e60a44ab626.js

85 ms

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89 ms

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newtwitter_dropdown-42c2cb2d76dc25eee81c3e74db42c6105ee53425ab40aa4f3c7506e34e734084.js

89 ms

notifications-0ad9af0b46b6f286c685b480f584d777f39135b4086b00b95d5127c704e38ed5.js

notifications-0ad9af0b46b6f286c685b480f584d777f39135b4086b00b95d5127c704e38ed5.js

86 ms

leftnav_menu-d775aafc2879ab4f29c9060ec946c4b6c750362f6e16a5096a3a1cc7a41e9020.js

leftnav_menu-d775aafc2879ab4f29c9060ec946c4b6c750362f6e16a5096a3a1cc7a41e9020.js

84 ms

timeline.d11f7a3b3287fb94220e8ee6d03cc772.js

timeline.d11f7a3b3287fb94220e8ee6d03cc772.js

37 ms

tweet.2c548e167cf5bdb0bd941e41896f257d.js

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65 ms

bootstrap-3.3.5-3de7d58d357870a94b93579cd976b7286280c37edf62b745d6c3a5ec79c55c33.js

bootstrap-3.3.5-3de7d58d357870a94b93579cd976b7286280c37edf62b745d6c3a5ec79c55c33.js

27 ms

jquery.cookie-2b715438014fcba39143a79fcbeed40463b5d19df30144c4818429e0ddbf5979.js

jquery.cookie-2b715438014fcba39143a79fcbeed40463b5d19df30144c4818429e0ddbf5979.js

23 ms

Accessibility Review

help.twitter.com accessibility score

91

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

Best Practices

help.twitter.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

help.twitter.com SEO score

90

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Help.twitter.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Help.twitter.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

help.twitter.com

Open Graph description is not detected on the main page of Help Twitter. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: