Tools & Wizards About Us
tdcx.com screenshot

Report Summary

  • 21

    Performance

    Renders faster than
    39% of other websites

  • 87

    Accessibility

    Visual factors better than
    that of 67% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 99

    SEO

    Google-friendlier than
    93% of websites

tdcx.com

TDCX (Transformative Digital Customer Experience) - Leading Provider of Business Process Outsourcing (BPO) Services in Customer Experience (CX) | Best...

Page Load Speed

9 sec in total

First Response

2 sec

Resources Loaded

5.3 sec

Page Rendered

1.8 sec

tdcx.com screenshot

About Website

Click here to check amazing TDCX content for Philippines. Otherwise, check out these important facts you probably never knew about tdcx.com

TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Mala...

Visit tdcx.com

Key Findings

We analyzed Tdcx.com page load time and found that the first response time was 2 sec and then it took 7.1 sec to load all DOM resources and completely render a web page. This is a poor result, as 80% of websites can load faster.

Performance Metrics

tdcx.com performance score

21

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.7 s

60/100

10%

LCP (Largest Contentful Paint)

Value15.5 s

0/100

25%

SI (Speed Index)

Value18.8 s

0/100

10%

TBT (Total Blocking Time)

Value3,520 ms

1/100

30%

CLS (Cumulative Layout Shift)

Value0.011

100/100

15%

TTI (Time to Interactive)

Value42.3 s

0/100

10%

Network Requests Diagram

www.tdcx.com

1958 ms

Mask_Group_81_b7ea97a9ea.webp

333 ms

Group_3604_50a2366614.png

336 ms

Group_3605_63766cb9ba.png

1084 ms

Group_3606_c01abcaf58.png

353 ms

Our browser made a total of 30 requests to load all elements on the main page. We found that 97% of them (29 requests) were addressed to the original Tdcx.com, 3% (1 request) were made to Static.cloudflareinsights.com. The less responsive or slowest element that took the longest time to load (2.1 sec) belongs to the original domain Tdcx.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 944.5 kB (17%)

Content Size

5.4 MB

After Optimization

4.5 MB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Tdcx.com main page is 5.4 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 55% of websites need less resources to load. Images take 4.3 MB which makes up the majority of the site volume.

HTML Optimization

-83%

Potential reduce by 944.5 kB

  • Original 1.1 MB
  • After minification 1.1 MB
  • After compression 198.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 944.5 kB or 83% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 4.3 MB
  • After minification 4.3 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. TDCX images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 0 B

  • Original 3.9 kB
  • After minification 3.9 kB
  • After compression 3.9 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

Requests Breakdown

We found no issues to fix!

Requests Now

24

After Optimization

24

  • Images
  • JavaScript

The browser has sent 24 CSS, Javascripts, AJAX and image requests in order to completely render the main page of TDCX. According to our analytics all requests are already optimized.

Network Requests Diagram

www.tdcx.com

www.tdcx.com

1958 ms

Mask_Group_81_b7ea97a9ea.webp

Mask_Group_81_b7ea97a9ea.webp

333 ms

Group_3604_50a2366614.png

Group_3604_50a2366614.png

336 ms

Group_3605_63766cb9ba.png

Group_3605_63766cb9ba.png

1084 ms

Group_3606_c01abcaf58.png

Group_3606_c01abcaf58.png

353 ms

icon4_60965336ee.png

icon4_60965336ee.png

322 ms

90495585be73407bbbf5d138cf8109c6_c6901b7017.jpg

90495585be73407bbbf5d138cf8109c6_c6901b7017.jpg

347 ms

scale_faster_6b5b685219.jpg

scale_faster_6b5b685219.jpg

692 ms

rocket-loader.min.js

rocket-loader.min.js

290 ms

v84a3a4012de94ce1a686ba8c167c359c1696973893317

v84a3a4012de94ce1a686ba8c167c359c1696973893317

61 ms

0b089804a74240c19229ca99a8946612_36d1adcf43.jpg

0b089804a74240c19229ca99a8946612_36d1adcf43.jpg

557 ms

f6a93cd6e1f44260b51bf12845a6866a_db9e2226ba.jpg

f6a93cd6e1f44260b51bf12845a6866a_db9e2226ba.jpg

570 ms

0cde7e187ce14acdb2d27fbbaa0b49be_0e823c2b29.jpg

0cde7e187ce14acdb2d27fbbaa0b49be_0e823c2b29.jpg

560 ms

c0386de0d36f4d0ab47e126acc813d1a_396ad9e569.jpg

c0386de0d36f4d0ab47e126acc813d1a_396ad9e569.jpg

568 ms

a7c0e66e1513463aa3d80cbf644b8607_943d95d78f.png

a7c0e66e1513463aa3d80cbf644b8607_943d95d78f.png

832 ms

c52dbff2222b4d6e8a69d59201ba40d3_1_04765a7aaf.png

c52dbff2222b4d6e8a69d59201ba40d3_1_04765a7aaf.png

828 ms

1203973171976516_U3_Ig_Fa_H8_L8_Zj4g_UJ_3u_Z9_height640_91b04da70b.png

1203973171976516_U3_Ig_Fa_H8_L8_Zj4g_UJ_3u_Z9_height640_91b04da70b.png

836 ms

Awards_GPTW_2022_1_bf77446e95.png

Awards_GPTW_2022_1_bf77446e95.png

843 ms

HRAA_2023_badge_42a9e1d4ae.png

HRAA_2023_badge_42a9e1d4ae.png

917 ms

Awards_EXA_1_68aaf5de0a.png

Awards_EXA_1_68aaf5de0a.png

1439 ms

Group_3617_1_fd54a5562f.png

Group_3617_1_fd54a5562f.png

1410 ms

HREA_2023_Logo_0d8ba94893.png

HREA_2023_Logo_0d8ba94893.png

1945 ms

Group_3624_1_fc91111364.png

Group_3624_1_fc91111364.png

1454 ms

8ccafef3f6e94604bff74bb1efdfd9b7_b968463c21.jpg

8ccafef3f6e94604bff74bb1efdfd9b7_b968463c21.jpg

1560 ms

Montserrat-SemiBold-197213592de7a2a62e0699fa36095221.woff

Montserrat-SemiBold-197213592de7a2a62e0699fa36095221.woff

1791 ms

Montserrat-Bold-6f3a2568c6085200fb0e78a417e49bcf.woff

Montserrat-Bold-6f3a2568c6085200fb0e78a417e49bcf.woff

2127 ms

Montserrat-ExtraBold-1944c8d1a118759a443517c1337aafdc.ttf

Montserrat-ExtraBold-1944c8d1a118759a443517c1337aafdc.ttf

1563 ms

Montserrat-Medium-d42dad28f6470e5162c23aa339df3d77.woff

Montserrat-Medium-d42dad28f6470e5162c23aa339df3d77.woff

1805 ms

Montserrat-Regular-3db65dc4b858f0fed4fb155f8a5ecab9.woff

Montserrat-Regular-3db65dc4b858f0fed4fb155f8a5ecab9.woff

1805 ms

web-sdk.js

web-sdk.js

1013 ms

Accessibility Review

tdcx.com accessibility score

87

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

tdcx.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

tdcx.com SEO score

99

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Tdcx.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Tdcx.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

tdcx.com

Open Graph data is detected on the main page of TDCX. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: