Tools & Wizards About Us
quality.five9.com screenshot

Report Summary

  • 30

    Performance

    Renders faster than
    50% of other websites

  • 79

    Accessibility

    Visual factors better than
    that of 48% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 79

    SEO

    Google-friendlier than
    40% of websites

quality.five9.com

Network Quality & Connectivity Test | Five9

Page Load Speed

2.7 sec in total

First Response

691 ms

Resources Loaded

1.8 sec

Page Rendered

165 ms

quality.five9.com screenshot

About Website

Click here to check amazing Quality Five9 content for United States. Otherwise, check out these important facts you probably never knew about quality.five9.com

Perform this test during a period of normal network activity so we can accurately measure the bandwidth available for Five9 applications.

Visit quality.five9.com

Key Findings

We analyzed Quality.five9.com page load time and found that the first response time was 691 ms and then it took 2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

quality.five9.com performance score

30

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.2 s

43/100

10%

LCP (Largest Contentful Paint)

Value7.6 s

3/100

25%

SI (Speed Index)

Value6.7 s

37/100

10%

TBT (Total Blocking Time)

Value1,040 ms

25/100

30%

CLS (Cumulative Layout Shift)

Value0.106

88/100

15%

TTI (Time to Interactive)

Value15.6 s

6/100

10%

Network Requests Diagram

quality.five9.com

691 ms

b4d8e89d-5106-41a5-9b93-f608413a6630.css

55 ms

application-cad16e7e7c276cdd97bda37ce1f549fe.css

690 ms

jquery-latest.js

7 ms

contact-us-402ca4fc7da657157db3d403d40650d5.png

78 ms

Our browser made a total of 13 requests to load all elements on the main page. We found that 54% of them (7 requests) were addressed to the original Quality.five9.com, 38% (5 requests) were made to Fast.fonts.com and 8% (1 request) were made to Code.jquery.com. The less responsive or slowest element that took the longest time to load (691 ms) belongs to the original domain Quality.five9.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 493.3 kB (78%)

Content Size

635.2 kB

After Optimization

141.9 kB

  • HTML
  • Images
  • CSS

In fact, the total size of Quality.five9.com main page is 635.2 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 25% of websites need less resources to load. CSS take 510.4 kB which makes up the majority of the site volume.

HTML Optimization

-79%

Potential reduce by 14.1 kB

  • Original 17.9 kB
  • After minification 12.1 kB
  • After compression 3.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 5.8 kB, which is 32% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 14.1 kB or 79% of the original size.

Image Optimization

-3%

Potential reduce by 2.8 kB

  • Original 106.9 kB
  • After minification 104.1 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Quality Five9 images are well optimized though.

CSS Optimization

-93%

Potential reduce by 476.3 kB

  • Original 510.4 kB
  • After minification 263.4 kB
  • After compression 34.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Quality.five9.com needs all CSS files to be minified and compressed as it can save up to 476.3 kB or 93% of the original size.

Requests Breakdown

We found no issues to fix!

Requests Now

8

After Optimization

8

  • Images
  • JavaScript
  • CSS

The browser has sent 8 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Quality Five9. According to our analytics all requests are already optimized.

Network Requests Diagram

quality.five9.com

quality.five9.com

691 ms

b4d8e89d-5106-41a5-9b93-f608413a6630.css

b4d8e89d-5106-41a5-9b93-f608413a6630.css

55 ms

application-cad16e7e7c276cdd97bda37ce1f549fe.css

application-cad16e7e7c276cdd97bda37ce1f549fe.css

690 ms

jquery-latest.js

jquery-latest.js

7 ms

contact-us-402ca4fc7da657157db3d403d40650d5.png

contact-us-402ca4fc7da657157db3d403d40650d5.png

78 ms

phone-30149f9aaf1c595336eb6ec88f25f7f9.png

phone-30149f9aaf1c595336eb6ec88f25f7f9.png

154 ms

login-b8f6c7db1d4289ed8d23d0a1f7ada292.png

login-b8f6c7db1d4289ed8d23d0a1f7ada292.png

153 ms

five9_logo_prequaltest.png

five9_logo_prequaltest.png

155 ms

five9_banner.jpg

five9_banner.jpg

457 ms

4eea462d-03c9-489a-a928-185525ee60b0.woff

4eea462d-03c9-489a-a928-185525ee60b0.woff

51 ms

c4352a95-7a41-48c1-83ce-d8ffd2a3b118.woff

c4352a95-7a41-48c1-83ce-d8ffd2a3b118.woff

77 ms

9ff183ce-5d21-45c8-87f7-cc6a34c12be7.woff

9ff183ce-5d21-45c8-87f7-cc6a34c12be7.woff

80 ms

2cac77ec-9bc0-4ee7-87e4-27650190744f.woff

2cac77ec-9bc0-4ee7-87e4-27650190744f.woff

87 ms

Accessibility Review

quality.five9.com accessibility score

79

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

High

Some elements have a [tabindex] value greater than 0

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

High

Form elements do not have associated labels

Best Practices

quality.five9.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

quality.five9.com SEO score

79

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

High

Image elements do not have [alt] attributes

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Quality.five9.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Quality.five9.com main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

quality.five9.com

Open Graph description is not detected on the main page of Quality Five9. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: