Tools & Wizards About Us
service.thehartford.com screenshot

Report Summary

  • 17

    Performance

    Renders faster than
    32% of other websites

  • 86

    Accessibility

    Visual factors better than
    that of 61% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 80

    SEO

    Google-friendlier than
    42% of websites

service.thehartford.com

Customer Service Center

Page Load Speed

2.8 sec in total

First Response

95 ms

Resources Loaded

2.6 sec

Page Rendered

113 ms

service.thehartford.com screenshot

About Website

Welcome to service.thehartford.com homepage info - get ready to check Service Thehartford best content for United States right away, or after learning these important things about service.thehartford.com

Auto customers of The Hartford can view or print their Auto ID policy cards online. Receive your Auto ID cards via email, US Postal Mail or Fax from The Hartford with your account or policy number. Do...

Visit service.thehartford.com

Key Findings

We analyzed Service.thehartford.com page load time and found that the first response time was 95 ms and then it took 2.7 sec to load all DOM resources and completely render a web page. This is a poor result, as 50% of websites can load faster.

Performance Metrics

service.thehartford.com performance score

17

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.8 s

4/100

10%

LCP (Largest Contentful Paint)

Value7.5 s

4/100

25%

SI (Speed Index)

Value10.5 s

7/100

10%

TBT (Total Blocking Time)

Value5,760 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.055

98/100

15%

TTI (Time to Interactive)

Value23.8 s

1/100

10%

Network Requests Diagram

login

95 ms

dtagent61_xnpt_8371.js

12 ms

thehartford.css

134 ms

styles.css

136 ms

main-all.js

149 ms

Our browser made a total of 71 requests to load all elements on the main page. We found that 17% of them (12 requests) were addressed to the original Service.thehartford.com, 31% (22 requests) were made to S0.hfdstatic.com and 7% (5 requests) were made to Tags.tiqcdn.com. The less responsive or slowest element that took the longest time to load (881 ms) relates to the external source Thehartford.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 991.0 kB (67%)

Content Size

1.5 MB

After Optimization

484.1 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Service.thehartford.com main page is 1.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 55% of websites need less resources to load. Javascripts take 1.2 MB which makes up the majority of the site volume.

HTML Optimization

-72%

Potential reduce by 16.3 kB

  • Original 22.7 kB
  • After minification 20.7 kB
  • After compression 6.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 16.3 kB or 72% of the original size.

Image Optimization

-16%

Potential reduce by 12.2 kB

  • Original 75.2 kB
  • After minification 63.0 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Service Thehartford needs image optimization as it can save up to 12.2 kB or 16% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-68%

Potential reduce by 825.9 kB

  • Original 1.2 MB
  • After minification 1.2 MB
  • After compression 381.2 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 825.9 kB or 68% of the original size.

CSS Optimization

-80%

Potential reduce by 136.6 kB

  • Original 170.1 kB
  • After minification 168.3 kB
  • After compression 33.5 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Service.thehartford.com needs all CSS files to be minified and compressed as it can save up to 136.6 kB or 80% of the original size.

Requests Breakdown

Number of requests can be reduced by 47 (69%)

Requests Now

68

After Optimization

21

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 68 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Service Thehartford. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 35 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

login

login

95 ms

dtagent61_xnpt_8371.js

dtagent61_xnpt_8371.js

12 ms

thehartford.css

thehartford.css

134 ms

styles.css

styles.css

136 ms

main-all.js

main-all.js

149 ms

mmcore.js

mmcore.js

106 ms

TealeafSDK.js

TealeafSDK.js

148 ms

oo_style.css

oo_style.css

47 ms

axfTag.js

axfTag.js

146 ms

atgsvcs.js

atgsvcs.js

126 ms

zig.js

zig.js

382 ms

oo_engine.min.js

oo_engine.min.js

43 ms

oo_conf_consumer.js

oo_conf_consumer.js

47 ms

oo_conf_invite.js

oo_conf_invite.js

46 ms

layout.css

layout.css

16 ms

info_block.css

info_block.css

15 ms

global.css

global.css

20 ms

mmcore_old.js

mmcore_old.js

232 ms

23 ms

e.gif

e.gif

123 ms

bg_blue_grad.gif

bg_blue_grad.gif

37 ms

universal.html

universal.html

53 ms

1355233038791.png

1355233038791.png

34 ms

sprite.png

sprite.png

35 ms

container-bg.png

container-bg.png

34 ms

1287789438804.png

1287789438804.png

32 ms

1287788871237.png

1287788871237.png

33 ms

vsapi.js

vsapi.js

380 ms

vsopts.js

vsopts.js

393 ms

utag.js

utag.js

135 ms

22F362_2_0.woff

22F362_2_0.woff

219 ms

spp.pl

spp.pl

125 ms

conversion.js

conversion.js

56 ms

i;1458283215448

i;1458283215448

403 ms

activityi;src=4198899;type=aarpm335;cat=th_aa493;qty=1;cost=[Revenue];u1=;u2=null;ord=[OrderID]

activityi;src=4198899;type=aarpm335;cat=th_aa493;qty=1;cost=[Revenue];u1=;u2=null;ord=[OrderID]

178 ms

activityi;src=4198899;type=aarpm335;cat=th_aa494;qty=1;cost=[Revenue];u1=;u5=[PostID];u6=[PostTitle];ord=[OrderID]

activityi;src=4198899;type=aarpm335;cat=th_aa494;qty=1;cost=[Revenue];u1=;u5=[PostID];u6=[PostTitle];ord=[OrderID]

185 ms

bat.js

bat.js

259 ms

quant.js

quant.js

195 ms

oo_tab.png

oo_tab.png

230 ms

xd.js

xd.js

130 ms

utag.5.js

utag.5.js

37 ms

utag.8.js

utag.8.js

56 ms

utag.11.js

utag.11.js

58 ms

utag.14.js

utag.14.js

58 ms

oo_tab_icon.gif

oo_tab_icon.gif

127 ms

login.xhtml

login.xhtml

158 ms

64 ms

11606-68897-3840-0

11606-68897-3840-0

28 ms

pixel;r=767631966;a=p-bb9D49dxY2RB-;labels=_fp.event.AARP%20Sales%20Policy%20-%20Confirmation%20Page;fpan=1;fpa=P0-178462801-1458283215652;ns=1;ce=1;cm=;je=0;sr=1024x768x32;enc=n;dst=0;et=1458283215651;tzo=-180;ref=https%3A%2F%2Fservice.thehartford.com%2Fconsumer%2Fpublic%2Fservice%2Flogin;url=https%3A%2F%2Fsecure.img-cdn.mediaplex.com%2F0%2F11606%2Funiversal.html%3Fpage_name%3Daarp_salespolicy%26AARP_SalesPolicy%3D1%26mpuid%3D;ogl=

pixel;r=767631966;a=p-bb9D49dxY2RB-;labels=_fp.event.AARP%20Sales%20Policy%20-%20Confirmation%20Page;fpan=1;fpa=P0-178462801-1458283215652;ns=1;ce=1;cm=;je=0;sr=1024x768x32;enc=n;dst=0;et=1458283215651;tzo=-180;ref=https%3A%2F%2Fservice.thehartford.com%2Fconsumer%2Fpublic%2Fservice%2Flogin;url=https%3A%2F%2Fsecure.img-cdn.mediaplex.com%2F0%2F11606%2Funiversal.html%3Fpage_name%3Daarp_salespolicy%26AARP_SalesPolicy%3D1%26mpuid%3D;ogl=

75 ms

tap.php

tap.php

120 ms

115Cqure_UNi4-vL3XJ3wyd7hOLDS8GyYQQviYa2916WR94957E

115Cqure_UNi4-vL3XJ3wyd7hOLDS8GyYQQviYa2916WR94957E

73 ms

dtagent61_xnpt_8371.js

dtagent61_xnpt_8371.js

21 ms

jquery-1.10.2.min.js

jquery-1.10.2.min.js

46 ms

login.js

login.js

62 ms

Satellite

Satellite

881 ms

jquery.validate.js

jquery.validate.js

57 ms

csc-validations.js

csc-validations.js

57 ms

jquery.hig.js

jquery.hig.js

57 ms

main.js

main.js

79 ms

PAGE_LOAD

PAGE_LOAD

435 ms

aksb.min.js

aksb.min.js

48 ms

loading-bar.gif

loading-bar.gif

37 ms

zag.gif

zag.gif

43 ms

_.gif

_.gif

173 ms

analytics.js

analytics.js

20 ms

linkid.js

linkid.js

8 ms

collect

collect

3 ms

collect

collect

55 ms

RightNow.Client.js

RightNow.Client.js

323 ms

dynaTraceMonitor

dynaTraceMonitor

35 ms

dynaTraceMonitor

dynaTraceMonitor

38 ms

Accessibility Review

service.thehartford.com accessibility score

86

Accessibility Issues

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

service.thehartford.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

service.thehartford.com SEO score

80

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

High

Page is blocked from indexing

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Service.thehartford.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Service.thehartford.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

service.thehartford.com

Open Graph description is not detected on the main page of Service Thehartford. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: